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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Some slight damage to one part...but overall a good experience.
Good overall, quick and easy to buy, the products arrived as per the order confirmation and they are what I expected. I would recommend based on a good experience.
Placed an order and was delivered early and was exactly what I was needing
Ordering process was easy and an item was sent out in a very timely fashion, however, the item sent out was not even close to the item ordered. I ordered a rail coil for a jeep and recieved a trailer hitch reciever. The disappointing part of the whole process is that they wouldn't ship out the correct part until I jumped through their hoops to return the wrong part that was sent out.
Great experience I've never had any issues with this company, look forward to using them again
Item arrived quickly and was exactly what we were looking for.
First time ordering from here and gotta say I'm really happy with this transaction. Part came fast and was exactly as it said it was
The item that i needed was available and shipped out promptly. I am back on the beach enjoying my Jeep Wrangler again.
I'm happy with the thermostat it's doing exactly what is supposed to do. Not so much for the one I purchased from a parts store
Overall a good experience shopping with you, but if you could change one thing it would be the amount of after purchase email ads you send out. I get several emails a day from you, mostly advertising the same product that I already purchased from you. While after sale ads are to be expected yours verges on pestering.
One set of threads did not recieve bolt well and cross threaded. Two bolts very difficult to reach and Tighten on wings. Not sure it needs to fold. Flares didn't fit flat against wings. Also think these should come already attached. A gap can be seen between parts even after fully tightened.
Stopped assembly at that point due to dissatisfaction with product. Glad i didn't dismantle existing front bumper before starting assembly.
Site easy to navigate, speedy delivery, and packaged well.
Highly satisfied with this item and I highly recommend it to friends and family!
I was pleasantly surprised, the mirrors were exactly as pictured, very cut and dry, easy installation
Bought a few things for my new Jeep. Had to return some headlights that I didn't feel comfortable installing myself. Easy return. Found others that were more my speed.
Thanks
Got the because the factory set was sun faded and were not look that great. The new fit awesome and look great.
My experience wasn't bad but I had to return both things I bought. I got tailight covers and they wouldn't work because of my tire carrier, not XT fault there but the other thing I got was a retractable sunshade, you should really make the website verify if the person purchasing has a sun rider top or not because I did not and that sunshade cannot be used with the factory panels. It would be nice to have some sort of alert about that before completing the purchase, I selected hard top only and it said it would work with my vehicle. I never realized that it can only be used with the sun rider top. Maybe make the options soft top or sun rider top and take hard top off there.
Great service and good price
Found your website very easy to navigate
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Really sorry the tail light guards and sun shade did not work out.
Please feel free to reach out to me if you would like to discuss your experience or if you would like to find different items. I would be happy to assist you in locating ones that will work for you. You can contact me at EXT 1257.
I hope to hear from you soon.
Amy