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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,998 reviews

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Texas
1 review
0 helpful votes
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Ive ordered from E/T several times and will again. Good company

Date of experience: July 19, 2024
Indiana
1 review
0 helpful votes
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Great service was fast
July 29, 2024

Service was quick part fit right was easy to install all the brackets matched up where they had to be installed over all great part.

Date of experience: July 19, 2024
Illinois
1 review
0 helpful votes
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The pictures of the door handle accessory for my Jeep looked great on the screen. Once I got them, I was disappointed. They look cheap.

Date of experience: July 19, 2024
New York
1 review
0 helpful votes
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Fuel Door
July 29, 2024

Ordering was easy and received pretty quickly. Had what I was looking for.

Date of experience: July 19, 2024
California
1 review
0 helpful votes
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Very quick shipper
July 29, 2024

All went well fast shiper quality parts-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Date of experience: July 19, 2024
Georgia
1 review
0 helpful votes
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JK Bumpers
July 29, 2024

Extreme Terrain was very pleasant but once again FedEx dropped the ball. Still waiting for rear bumper with no excuse this is not the first time very disappointing.

Date of experience: July 18, 2024
Florida
1 review
0 helpful votes
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Satisfied
July 29, 2024

Very good pricing and very fast shipping…………. Very pleased with my purchase

Date of experience: July 18, 2024
Tennessee
2 reviews
0 helpful votes
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Good quality easy install
July 29, 2024

The running boards were not OEM but did the job at less than half the price. The install took about 45 minutes with no problems. There is a little bit of flex when you step on them. I would rate them at about an 8. Great shipping 2 days flat.

Date of experience: July 18, 2024
Massachusetts
1 review
0 helpful votes
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Great price, fast delivery!
July 29, 2024

Straight forward ordering on website. Exceptional price and quick delivery. They take care of veterans.

Date of experience: July 18, 2024
California
1 review
0 helpful votes
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Love Extreme
July 29, 2024

Great prices, Great service, Great Products. Some minor stuff but nothing to give a bad review over.

Date of experience: July 18, 2024
Illinois
1 review
0 helpful votes
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YJ Jeep Wrangler Renegade
July 28, 2024

Rubber door seals where a great addition to my YJ project. Was delivered in a timely manner and was exactly what I ordered. Two thumbs up.

Date of experience: July 18, 2024
New York
1 review
0 helpful votes
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Better than I expected!
July 28, 2024

Extreme Terrain makes it easy to find the parts I am looking to purchase. I was able to search my specific Jeep, finding exactly what I needed and what fits my Jeep.

Date of experience: July 18, 2024
Pennsylvania
1 review
0 helpful votes
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Poor packaging
July 28, 2024

The packaged was delivered in my driveway. The box was in many pieces. Even the straps were broke. We won't be unwrapping the bumper until we get it to the garage that is putting it on next week. If it is damaged in anyway. I will be contacting the business about this issue.

Date of experience: July 18, 2024
Florida
1 review
0 helpful votes
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Easy to order, thank you
July 28, 2024

Received my order today, very pleased with it and easy to install

Date of experience: July 18, 2024
Georgia
1 review
0 helpful votes
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Great company!
July 28, 2024

Great company to do business with! Fast shipping, Great customer service and easy to work with if you have any issues. Highly recommend and will buy from again!

Date of experience: July 18, 2024
California
1 review
0 helpful votes
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Great Place to 4x4 Shop!
July 28, 2024

I am currently in the middle of a '13 Tacoma double-cab and stumbled upon this site comparing selection and prices. No bull$#*!, fast delivery, great service. Boom.

Date of experience: July 18, 2024
Kentucky
1 review
0 helpful votes
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As advertised
July 28, 2024

I have ordered several times from these folks, and they are always knowledgeable and super easy to work with

Date of experience: July 18, 2024
Texas
1 review
0 helpful votes
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Great service
July 28, 2024

I chatted online with a tech and he was helpful and I received the correct part in a timely manner

Date of experience: July 18, 2024
Mississippi
1 review
0 helpful votes
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The perfect solution to a major problem!
July 28, 2024
Updated review

Fast and courteous. Correct parts on a difficult availability region wide!

Date of experience: July 18, 2024

Perfect solution to my Jeep TJ problem
July 24, 2024
Previous review

This company can get it done!
Could not find an axle shaft any where locally. Took a chance with Extreme Terrain. Bam, Fixed!
Part delivered free in 2 days and it was a correct fit!
Great company a customer service.

Date of experience: July 14, 2024
Missouri
1 review
0 helpful votes
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Ordered grill online and it came with pictures on 4 step installation guide.

Date of experience: July 18, 2024