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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,937 reviews

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Indiana
1 review
0 helpful votes
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Placed an order for my new exhaust for my 2023 Ford Bronco Wildtrak & got it like 2 days later. Very pleased with the turn-around on the order.

Date of experience: July 16, 2024
Colorado
1 review
0 helpful votes
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Delivered as promised
July 27, 2024

Easy ordering and the product showed up in great condition in the time expected.

Date of experience: July 16, 2024
Canada
1 review
0 helpful votes
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No front clamp
July 27, 2024

Exhaust looks good went to install my front clamp is rusted but no replacement clamp

Date of experience: July 16, 2024
Florida
1 review
0 helpful votes
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This is a Great company with the best customer service you'll find anywhere very friendly and professional period

Date of experience: July 16, 2024
Illinois
1 review
0 helpful votes
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The product I purchased fit perfectly on my jeep the website was very helpful finding my product for my model

Date of experience: July 16, 2024
New York
1 review
0 helpful votes
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Easy shopping
July 26, 2024

Easy shopping, great selection super happy with my first order so far

Date of experience: July 16, 2024
Maryland
1 review
0 helpful votes
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Fast shipping
July 26, 2024

Shopping made easy… suggesting complimentary products that matches the item ordered… great value

Date of experience: July 16, 2024
Illinois
1 review
0 helpful votes
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Great Service
July 26, 2024

Received my order promptly and correctly.
No issues. Love this place

Date of experience: July 16, 2024
Georgia
1 review
0 helpful votes
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Radiator never received
July 26, 2024

Order a radiator and Three weeks later had not received it. I called as was told it had not shipped. I ask to cancel the order then the very next morning I get notified that the order had shipped. This was not acceptable!
I will not be ordering anything else from Extreme Terrain as these shady business practices an frustrations as I have had my jeep with hood up waiting on this radiator

Date of experience: July 16, 2024
Alabama
1 review
0 helpful votes
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Somewhat happy
July 26, 2024

Somewhat happy was suppose to get three day shippeing but instead all stuff was not available but received sooner than expected and seems to be good quality we will see when installed

Date of experience: July 16, 2024
Nebraska
1 review
0 helpful votes
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Seat covers
July 26, 2024

I received it quicker than expected but I will say that the driver side rear seat cover fits like crap, it's almost 3 " short to fit properly on the lean back the cushion was fine. All the others fit well.

Date of experience: July 16, 2024
Ohio
2 reviews
0 helpful votes
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New Brakes
July 26, 2024

Good all is on. All is well. I don't have much to say. I have driven it yet to see how they work.

Date of experience: July 16, 2024
Texas
1 review
0 helpful votes
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Toyota extended mirrors
July 26, 2024

Fast shipping, arrived early, we were literally able to unplug the old set of side mirrors and clip these into place. They worked seamlessly. Couldn't have had a better experience.

Date of experience: July 16, 2024
Georgia
1 review
0 helpful votes
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Quality Products, fast shipping!
July 26, 2024

You guys rock! I made my order, was thoroughly communicated with on shipping expectations. I got my order in a timely manner. I am highly satisfied! I will be returning for my Jeep needs.

Date of experience: July 16, 2024
Tennessee
1 review
0 helpful votes
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Better than the pictures
July 26, 2024

My purchase arrived quickly and was an excellent quality. I have purchased from them in the past and everything continues to great.

Date of experience: July 16, 2024
Utah
1 review
0 helpful votes
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The Oracle
July 26, 2024

I am a first time buyer from Extreme Terrain.
I can say much but I love my headlights.
Purchasing was easy.

Date of experience: July 16, 2024
Oregon
1 review
1 helpful vote
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The Red Rock exaust for my 2017 Toyota Tacoma was hands down the worst purchase ever. The material is quality, but this kit absolutely destroyed my bottom end. My pedal commander can't even help the instant dead pedal and lag from a dead stop. It's 5 times worse that stock now.

Date of experience: July 15, 2024
California
1 review
0 helpful votes
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Great Products, Great Service
July 26, 2024

I will continue to shop here. Great products with accurate information about vehicle fit. Also excellent customer service.

Date of experience: July 15, 2024
Wisconsin
1 review
0 helpful votes
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Tundra Headlights
July 26, 2024

Very good quality. One of the only headlight assemblies that I can say make the lights brighter.

Date of experience: July 15, 2024
Minnesota
1 review
0 helpful votes
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Got what I ordered
July 25, 2024

Got what I ordered………………………………………………………………………………………..

Date of experience: July 15, 2024