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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Ordering online was easy and simple. Click a few keys and then check out. I also like the fact that what I ordered could be delivered straight to my mechanic.
I picked out a new bumper and it got delivered the next day! It took me longer to get the old nuts removed than it did to get the new bumper delivered. Learned about PB Blaster.
I ordered brake parts and they shipped/ arrived quickly and were the correct fitment as the website stated. Good job!
Parts were delivered on time, and everything was there. Thae parts fit correctly
I called to ask questions about the front upper control arm bushings because the description on the website does not describe if the bushings are for the upper or lower control arms and it doesn't indicate if it covers only one control arm or both left and right. The representative on the phone was EXTREMELY courteous and I would talk with him (and all of them) again any time. However, he made a couple contacts to support staff while I was on hold and they assured him the bushings were correct for the upper control arms and one kit was all I needed to replace both left and right sides. The item arrived and it was only enough to do one side. There are many other complications such as a related item return and full refund versus partial refund, but that complicates things too much for this review. I then had to order another kit, but leave town before I could finish the project. The car is now in a state of disassembly waiting for me to get back home in a few weeks to finish. My wife can not drive the vehicle until then.
Perfect fit and easy to install. Delivered on date promised.
Delivery was one day later than specified. Box arrived in bad condition, was torn up in several places. Haven't opened to inspect product yet but will do within next day or two. Other than that, good experience with ordering
I think they're closer to 30% tint. They're still nice and I'll run them on my jk for the rest of time but 18% windows are way darker than this product. Also they don't come with the back window bar, keep your factory one.
Everything was great but would be nice if there were directions and maybe a video, I'm just guessing how to do it I guess
Very disappointed 😞 the kit you sent didn't match the picture and the description was so lacking actual content. That I had to really on the picture and the kit I received was totally useless to me. So useless it wasn't even worth sending back 😪
I need to know how to manually extend idler down to lower to match rear idler. It is the one with the motor. Or do I need to send it to you guys and get another one? Can someone please text me or call to let me know. My cell number is *******751
I like what you guys offer and prices are reasonable, online was quick and easy.
Ordering some hinge covers for my jeep gladiator wasn't sure if they'd fit your description only has them fitting a wrangler. I inquired about this. Mike gave me a call clarified everything and he was just a hoot to talk to great guy. Great company getting back to me at 5 o'clock on a Saturday is just incredible. Thanks so much gonna order definitely more stuff from you guys.!
Quick and easy. Was a small order, will come back to see about bigger orders! So far so good.
Nice and easy and great stuff. Thanks for the experience...
Easy installation. Seems to be reducing the road noise and keeping the inside temperature lower. Great
My first purchase was with the guidance of Kyle W. The second purchase was no trouble at all and I received my bumpers fast. I install them and they look wonderful on my Jeep.
Great customer service, I made my order by phone and was treated with respect, I've tried ordering different parts with other companies and didn't get the best service
A good place to find a variety of part for maintenance and upgrades.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members