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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,007 reviews

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Texas
1 review
0 helpful votes
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Quick but damaged
August 3, 2024

Placed an order for new bumpers and fenders front and rear for both. The front bumper arrived damaged in the middle lower portion. 2 of the 4 fenders had damages on the edges despite the manufacturers protection methods. Hoping plasti-dip spray on those edges prevents rust over time.

Date of experience: July 23, 2024
Maine
1 review
0 helpful votes
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Good quality items
August 3, 2024

Everything was good. I found the items I was looking for and made the purchase.

Date of experience: July 23, 2024
Texas
2 reviews
0 helpful votes
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Just what I needed
August 3, 2024

Easy to find exactly what I needed. Tried several other sites with no luck.

Date of experience: July 23, 2024
Oklahoma
1 review
0 helpful votes
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Redrock hood supports
August 2, 2024

Arrived quickly, being a open box purchase was happy with the condition of the parts. Installed in about 30 min. Happy with the result.

Date of experience: July 23, 2024
Florida
1 review
0 helpful votes
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Freedom panel seal
August 2, 2024

I ordered them. When I can install I'll give a full review. I hope this can help along with new foam pads will fix my issue! 🤞🤞

Date of experience: July 23, 2024
Missouri
1 review
0 helpful votes
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It was great
August 2, 2024

Fast and easy. They made the process very easy and have the best prices. Definitely the only place I will give money for my jeep. I look forward to buying more from them soon.

Date of experience: July 23, 2024
Tennessee
1 review
0 helpful votes
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Camera
August 2, 2024

You guys have a really good website it was easy to find what I was looking for easy to make the order and I appreciate that you guys followed up with me thanks a lot and I will recommend and I will order from you guys again in the future thank you so much I hope you guys all of you guys have a blessed live full of God's loving embrace.

Date of experience: July 23, 2024
California
1 review
0 helpful votes
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Easy ordering and checkout
August 2, 2024

Site is very easy to use. Fast and easy checkout. Quick delivery

Date of experience: July 23, 2024
Florida
2 reviews
0 helpful votes
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Quality products with super fast delivery too. Love my new soft top and side mirrors.

Date of experience: July 23, 2024
Indiana
1 review
0 helpful votes
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Great service
August 2, 2024

The web site was easy to use and delivery fast, Receive all my items and the fit great

Date of experience: July 23, 2024
Washington
1 review
0 helpful votes
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Satisfied customer
August 2, 2024

Easy order placement, product arrived on date promised and product works great.

Date of experience: July 22, 2024
South Carolina
2 reviews
0 helpful votes
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Placed an order ONLY because it showed it shipping out of NC (I live in SC) arriving in two days. After I placed my order, it updated to shipping out of KS and arriving in 5 days! Didn't need it then, bought locally. Still waiting to see how the return process pans out.

Date of experience: July 22, 2024
Georgia
1 review
0 helpful votes
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With a lot of work I made them some what fit. My seat controls are completely covered. And seat straps to short. You need to be more precise with your merchandise.

Date of experience: July 22, 2024
Louisiana
1 review
0 helpful votes
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Great service
August 1, 2024

Product came quickly and the package was in good shape, no damage. Bed cover fits great! 👍

Date of experience: July 22, 2024
Minnesota
1 review
0 helpful votes
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Delivered like promised
August 1, 2024

Fast service haven't installed yet but im sure it will be fine

Date of experience: July 22, 2024
Illinois
1 review
0 helpful votes
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Great fit
August 1, 2024

Very happy with my running boards for my Toyota Tacoma. Great fit

Date of experience: July 22, 2024
California
1 review
0 helpful votes
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Fast and easy— good price
August 1, 2024

I have ordered several times from extreme terrain and the order process is very easy as well as the very fast shipping. I do recommend and will be ordering more in the future for sure!

Date of experience: July 22, 2024
North Carolina
1 review
0 helpful votes
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Satisfied New Customer
August 1, 2024

Ordering online was easy and simple. Click a few keys and then check out. I also like the fact that what I ordered could be delivered straight to my mechanic.

Date of experience: July 22, 2024
Iowa
2 reviews
0 helpful votes
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Great OnLine Shopping Experience
August 1, 2024

I picked out a new bumper and it got delivered the next day! It took me longer to get the old nuts removed than it did to get the new bumper delivered. Learned about PB Blaster.

Date of experience: July 22, 2024
Georgia
1 review
0 helpful votes
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Quick shipment and correct parts
August 1, 2024

I ordered brake parts and they shipped/ arrived quickly and were the correct fitment as the website stated. Good job!

Date of experience: July 22, 2024