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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,006 reviews

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Pennsylvania
1 review
0 helpful votes
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Great service
August 4, 2024

Talking with Nick M was great! He helped me make sure I was getting exactly what I needed!
Thank you

Date of experience: July 24, 2024
Colorado
1 review
0 helpful votes
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Fast and Professional
August 4, 2024

The entire process was stream lined and fast. Plus the product I purchased couldn't be found anywhere else.

Date of experience: July 24, 2024
New Hampshire
1 review
0 helpful votes
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Curb marketing
August 4, 2024

Hello marketing team,

I recently signed up with you guys and purchased a few things. Although I am not against a few emails, things have gotten to be to much in just one day. Please limit emails or I will block and never order anything again with your company. New customer?

Date of experience: July 24, 2024
Texas
1 review
0 helpful votes
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Excellent Replacement Lug Nuts
August 4, 2024

Ease of use regarding site navigation. Product fit very well and provided an improved wheel to hub adhesion. Highly recommended product and site.

Date of experience: July 24, 2024
New York
1 review
0 helpful votes
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Great experience
August 3, 2024

Easy ordering and shipping. Great communication. Throughout start to finish

Date of experience: July 24, 2024
Georgia
1 review
0 helpful votes
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Nuts and bolts
August 3, 2024

Ordered red linguists for my 2021 Toyota. Loved the quality, feel and look that my truck now has.

Date of experience: July 24, 2024
Alabama
1 review
0 helpful votes
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Jeep Wrangler accessories
August 3, 2024

Spoke with Mike and he was extremely helpful with finding the head lights I wanted for my jeep wrangler. I called back and added the dual exhaust muffler set up. He was also very helpful in getting that order set up.

Date of experience: July 24, 2024
Nebraska
1 review
0 helpful votes
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Fast Shipping! Great Parts!
August 3, 2024

Parts were all reasonably priced, and everything arrived within a couple days. My only gripe is with Fed Ex, my Jeep grille came with a broken part (JB Weld to the rescue). Totally not Extreme T's fault but Luckily it was only a small plastic tab that connects the Grille into the Radiator/core support. The box my Grille came in had a hole in it and looked like it had been thrown around/kicked. Extreme Terrain - 5 stars!
Fex Ex - 0 stars!

Date of experience: July 24, 2024
Florida
1 review
0 helpful votes
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Red Rock HD Tire carrier
August 3, 2024

Easy to order and shipped fast. I got a deal on an open box, all the parts were there, the cosmetic damage was nicks and scratches ~ a lot more than I expected. It was a deal=still 5 star

Date of experience: July 24, 2024
Pennsylvania
1 review
0 helpful votes
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Easy
August 3, 2024

Everything was easy and fast delivery great products and reasonable pricing

Date of experience: July 24, 2024
Illinois
1 review
0 helpful votes
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Shipping
August 3, 2024

Every order I've placed never arrives on time when fed ex is the carrier, always at least 1 day late but usually days late. There just awful.

Date of experience: July 24, 2024
Pennsylvania
1 review
0 helpful votes
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Fast delivery
August 3, 2024

Item was received within a day of making the purchase. Torque bolt (7) was missing in the hardware kits.

Date of experience: July 24, 2024
New York
1 review
0 helpful votes
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Great price and fast delivery
August 3, 2024

Yet to have a concern when ordering with Extreme Terrain. Always prompt with answers and delivery.

Date of experience: July 24, 2024
Indiana
1 review
0 helpful votes
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Love em!
August 3, 2024

Great place to shop for the jeep! The new hinge light cover is bad a$$. I love it!

Date of experience: July 24, 2024
Georgia
1 review
0 helpful votes
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Don't no yet will let you now. When I install it.?.

Date of experience: July 24, 2024
Georgia
1 review
0 helpful votes
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Shipping
August 3, 2024
Updated review

Fast shipping & delivery. Great products too. Received p item in great condition

Date of experience: July 24, 2024

Easy ordering & fast shipping
May 16, 2022
Previous review

Easy ordering & fast shipping. Great service

Date of experience: May 16, 2022
Arkansas
1 review
0 helpful votes
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Bought a replacement hood for a 2022 bronco and the fitment was excellent. Fast shipping as well!

Date of experience: July 23, 2024
Oklahoma
1 review
0 helpful votes
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Fender decal
August 3, 2024
Updated review

Looks great and covers up some scratches I didn't like. Decal not an exact fit for my 2004 TJ, I had to trim to fit.

Date of experience: July 23, 2024

Easy check out
July 27, 2024
Previous review

Easy check out

Date of experience: July 16, 2024
Florida
1 review
0 helpful votes
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Hardware?
August 3, 2024

I love the fact you sent the fender flares I ordered out so fast! But, I guess it was so fast you forgot the mounting hardware. Otherwise great spot for the stuff I need.

Date of experience: July 23, 2024
Minnesota
1 review
0 helpful votes
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App is easy to use, love the Jeep owners pictures in my color. You wouldn't believe how much more enjoyable it is to imagine the products on my Jeep. 1st time order just now, love the pre fit option showing if it fits my vehicle, helps so much.

Date of experience: July 23, 2024