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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,890 reviews

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Connecticut
0 reviews
0 helpful votes
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Easy pick. Pay and shipped. I really don't have a lot to say. It was so simple and the product looks great and sounds great! Always Extreme Terrain!

Date of experience: October 5, 2024
Colorado
0 reviews
1 helpful vote
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I will never do business with this company. My order was due to be delivered today and it hasn't even shipped yet. However they charged my credit card. Horrible Company! Then speaking to customer service confirmed how poor their company is.

Date of experience: October 5, 2024
Texas
1 review
0 helpful votes
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Roll bar
October 15, 2024

It was fine but the add needs to state earlier that the light bar is not included, and show the lights seen as things also bought.

Date of experience: October 5, 2024
Ohio
1 review
0 helpful votes
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The product I order is clearly not up to par as the OEM. Caused my hood to flutter while driving.

Date of experience: October 5, 2024
New York
1 review
0 helpful votes
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Item as described
October 15, 2024

Was a reasonable amount of time from ordering to delivery. Just installed it and fits perfectly and was what I was looking for to protect the rear cargo area. 2017 Renegade.

Date of experience: October 4, 2024
Alabama
1 review
0 helpful votes
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Good product, good instructions.
October 15, 2024

Shopping was fun, I get too see many products. There's not way you'd mess up buying the wrong thing. Although my delivery was delayed.they gave me a $10 voucher. That's good business right there!

Date of experience: October 4, 2024
Missouri
1 review
0 helpful votes
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Great Service and Fast Shipping
October 14, 2024

I ordered a muffler for a 2010 Jeep Wrangler and received it the next day!

Date of experience: October 4, 2024
Florida
1 review
0 helpful votes
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They have everything you need and the price and service is awesome

Date of experience: October 4, 2024
Puerto Rico
1 review
0 helpful votes
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Very pleased!
October 14, 2024
Updated review

Not a single problem, I enjoyed my experience with you all. Looking forward to working together again soon

Date of experience: October 4, 2024

Great so far
July 1, 2024
Previous review

Great so far

Date of experience: June 21, 2024
Maine
1 review
0 helpful votes
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Over priced and overly complicated
October 14, 2024

I still haven't heard from extreme terrain about my request to return the item i purchased that is in unopened packaging. It has been 2 days since I received it and asked for a refund.

Date of experience: October 4, 2024
Florida
1 review
0 helpful votes
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Jeep Bestop
October 14, 2024

Received, but haven't installed yet. Arrived in a timely manner, great communication and tracking.

Date of experience: October 4, 2024
Sweden
1 review
0 helpful votes
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Great product and services
October 14, 2024

I love the product for the price of it and the service was on point. Got my exhaust within a week.

Date of experience: October 4, 2024
Virginia
1 review
0 helpful votes
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Looks great and easy to install!
October 14, 2024

Great product and very easy installation! Working really well so far. Minor complaint is I paid for the two day shipping and it took 5 days but that's not Extreme Terrains fault.

Date of experience: October 4, 2024
California
2 reviews
0 helpful votes
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Taco
October 14, 2024
Updated review

Great stuff, easy shopping. Part are easy to install. Looks great.

Date of experience: October 4, 2024

Canopy
July 2, 2024
Previous review

All good great price. Now waiting on mounting hardware fro Go Fast Campers to attach to my camper top. Instructions from manufacturers sheet pretty sketchy.

Date of experience: June 21, 2024
Massachusetts
1 review
0 helpful votes
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Good First Time
October 14, 2024

Everything delivered much faster then expected and was well packaged

Date of experience: October 4, 2024
Michigan
1 review
0 helpful votes
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Box was ripped wide open
October 14, 2024

I bought it open box. I called before and was told it was missing nuts and bolts. The bushings are missing not sure they fell out or what. I can send pics if you want.

Date of experience: October 4, 2024
Oregon
1 review
0 helpful votes
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Front and rear bumpers.
October 14, 2024
Updated review

Shipping was great, both bumpers came in faster than expected. Having to alter the front bumper attachments, had to cut the rear bumper!

Date of experience: October 4, 2024

It's been great 👍🏻
October 5, 2024
Previous review

It's been great 👍🏻

Date of experience: September 24, 2024
Florida
1 review
0 helpful votes
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Rad cover
October 14, 2024

Fits like a glove, this cover was a super easy install 10/10. Super smooth look like it was manufactured for my jeep.

Date of experience: October 4, 2024
Massachusetts
1 review
0 helpful votes
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2008 JK Fall Stuff
October 14, 2024
Updated review

Good savings and free shipping on my new set of replacement shock absorbers and roll bar covers. The old ones faded, as I keep the top down all Summer. Top is still down, but will have to return to top up in November. Good to have a garage for sure...

Date of experience: October 4, 2024

Found exactly what I needed and similar parts pop up...
December 19, 2023
Previous review

Found exactly what I needed and similar parts pop up helped...

Date of experience: December 19, 2023
Alaska
1 review
0 helpful votes
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The entire order came in over a couple days and was exactly what I wanted.

Date of experience: October 3, 2024