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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I thought it would take three weeks to deliver, but it was on time. They are so easy to shop from.
Ordering was easy and shipping was fast. I did not have any issues.
It was great working with you Extremen no issues.
I had an issue with FedEx delivering it to my neighbors house. It said it was delivered, I had to go look at the photo on FedEx's website to see it was over the neighbors house.
I can't believe how fast I got these parts and they came from different locations!
I ordered 4 used TRD Style Pro Matte Black 6-Lug Wheels for my Tacoma and have had nothing but problems. One wheel arrived with a broken center cap. I was given partial store credit and ordered another used wheel because I could not just order the centercap. I have had the wheels balanced three times at different shops and my truck still shakes constantly while going down the road. Everything was fine until I put these wheels on. DO NOT BUY USED WHEELS from this company. You may think its a good deal but it will cost a lot of extra money and frustration in the end.
Easy to find parts after you punch in your vehicle details, makes you confident in the purchase. Free local pick-up is a big win at keeping cost down on some of these larger items.
Easy ordering and reasonably fast delivery. The part looks good. Only constructive feedback is to package in a small box versus a plastic bag. The product is an electronic part. The part's packaging box was partially crushed because it was shipped in a bag.
One of my favorite sites to get stuff for my jeep!
One of my favorite websites. Always smooth buy and get my stuff on time.
Everything with the order went smoothly and the package came in quickly
Love it can't wait to get more no problems with shipment came undamaged
Love the top and being able to easily take it off from the comfort of the front seat. Got it mostly so my dog can enjoy his head out the top. Only downfall is the installation was a little tedious and all the hardware was mixed together.
They had the parts I needed for a good price and it was easy to navigate through the website.
I was looking for a specific exhaust system for our 2011 toyota tundra and had been unable to find one. Even the installer couldn't find one. So I came across extreme terrain and was lucky enough to get connected to Hannah via chat. What an outstanding customer service representative. She found what we wanted and was extremely patient! Unbelievably kind. Our order was shipped and we are eagerly awaiting the order. I'll be posting pictures once installed. We would've have never found this item had it not been for Hannah. Thank you so much.
It was nice to shop on your site. Easy to browse but a little pricey for the one I bought.
Great selection and prices. A great source for parts and major PARTS! Whether you are a Jeep "guy" or a Jeep FREAK...they got it.
I found the web site to have plenty of options available with accurate product descriptions.
Installed front and rear interior door panels. Fit great, and much more durable than the factory net meshing.
Haven't installed it yet. Will know more then. This is all I can put at this time.
Always find what I'm looking for and great prices. Looked even better than the pictures
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members