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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
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This company responds to reviews on average within 6 days

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50,890 reviews

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Illinois
1 review
0 helpful votes
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Not Impressed
October 17, 2024

Replacing due to Powerstop lines being recalled. PowerStop lines were great and easy to install - these were not. These dont use the typical stock mounting ear bracket to frame (PowerStop did). The bracket that you do have to use to mount to frame, the hose attachment with u-clip was impossible, had to grind 0.4mm off of bracket to get clip to install. PowerStop front brakes came with ABS clips to hold line - these do not. One of the rear lines didnt line up with the caliper hole, had to grind some off of edge of banjo fitting. Copper washers were much thinner than PowerStop washers - after brake bleeding, the next day had one of the rear lines leaking at this fitting and it was tight but tightened more and now ok. Not sure who the manufacturer is but hopefully these will hold up long term.

Date of experience: October 6, 2024
Washington
1 review
0 helpful votes
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Love it.
October 17, 2024

This is my first i oeder in this company. Before I place my order i chat with one of tech support. To make it sure I oder 5he right product that fit to my new gladiator. A Nfab length running board. He is very helpful. I received the product in 3 day. It's very easy to install i am a woman and did it myself. Love the product it look good on my truck. Durability.

Date of experience: October 6, 2024
Pennsylvania
1 review
0 helpful votes
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One stop shop
October 17, 2024

Had what I needed in stock and even had the part as a open box deal

Date of experience: October 6, 2024
California
1 review
0 helpful votes
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Customer Rep Anthony
October 17, 2024

Had a great conversation and he was very knowable. Thank you

Date of experience: October 6, 2024
Maryland
1 review
0 helpful votes
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Accessories
October 17, 2024

The customer service representative was very friendly, knowledgeable and willing to address all my inquiries, concerns and walked me through different options and explained in details about each item. The knowledge of the representative helped me determine the best choice. I would highly recommend any truck or auto enthusiasts to Extreme Terrain Outfitters. Customer service is impeccable.

Date of experience: October 6, 2024
Georgia
1 review
0 helpful votes
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Just in time for my besties birthday!
October 16, 2024

I purchased a gift card for a birthday on a short turn time it it arrived sooner than I expected so thank you in making my friends birthday complete with such a quick turn around! She is so happy!

Date of experience: October 6, 2024
Missouri
1 review
0 helpful votes
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Great
October 16, 2024

Order process was easy and payment options was great

Date of experience: October 6, 2024
Florida
1 review
0 helpful votes
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Dead Jeep!
October 16, 2024

I ordered a drap bar assembly for my Jeep. I waited 5 days to receive the part. Once I received the box it was missing tie-end of the drag bar assembly. I was stuck. I had to call and returned what they sent me. I was asking why don't you send me what is missing?. I'm hoping to get my part in this next week. MEAN TIME I CAN'T DRIVE THE JEEP. Wow never again!

Date of experience: October 6, 2024
Texas
0 reviews
0 helpful votes
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Great value for money
October 16, 2024

Very nice wheels
Received fast and in great condition would recommend

Date of experience: October 6, 2024
Texas
0 reviews
0 helpful votes
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Items Received
October 16, 2024

Ordered items i wanted installed on my jeep and received them in record time!

Date of experience: October 6, 2024
Florida
0 reviews
0 helpful votes
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Excellent Purchase for My Jeep
October 16, 2024

I recently purchased some air filters for my Jeep, and I couldn't be happier with the experience! The items arrived quickly and were exactly as described. Overall, it was a smooth and satisfying transaction—I definitely recommend buying from Extreme Terrain

Date of experience: October 5, 2024
Tennessee
2 reviews
0 helpful votes
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A new spare tire cover for a Jeep
October 16, 2024

I ordered the large for a 2018 Jeep Wrangler. It fit perfect and was easily installed on my spare.

Date of experience: October 5, 2024
Texas
0 reviews
0 helpful votes
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Excellent Company
October 16, 2024

Rec'd exactly what I needed and ordered. Easy shopping process and quick delivery.

Date of experience: October 5, 2024
Georgia
0 reviews
0 helpful votes
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Came as promised
October 16, 2024

Was exactly what I ordered and came in a reasonable amount of time completely satisfied

Date of experience: October 5, 2024
Mississippi
0 reviews
0 helpful votes
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Exactly what I wanted
October 16, 2024

Good quality and good customer service. Always find what I want with this company.

Date of experience: October 5, 2024
Colorado
2 reviews
0 helpful votes
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5th wheel brake light
October 16, 2024

Easy to find what you want prices are great easy check out. Product was so easy to install great instructions. Couldn't be happier.

Date of experience: October 5, 2024
Virginia
0 reviews
0 helpful votes
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Arrived as expected, install pending.
October 15, 2024

I received the panel kit as ordered, but still need to install it on my truck.

Date of experience: October 5, 2024
Texas
0 reviews
0 helpful votes
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Mirrors
October 15, 2024

I called and asked about features of certain mirrors. I had all my questions answered through the chat option and ended up ordering the CMM Off road mirrors for my Gladiator! I love em!

Date of experience: October 5, 2024
New Hampshire
0 reviews
0 helpful votes
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JEEP
October 15, 2024

First time ordering from you, went real good. Ordered front floor pans for my Jeep JKU. I told the person on the phone that my Jeep is Commando Green. Well recieved pans today they are black. Oh well i came work with them' Thank You Gary Anderson'

Date of experience: October 5, 2024
Alabama
0 reviews
0 helpful votes
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Everything I expected product was delivered on time and in perfect condition. Received updates though out the process. Will definitely be purchasing from them again.

Date of experience: October 5, 2024