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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Easy installation about 15 minutes and looks great my last one lasted about 10 years.
The bumper packaging was not secure on the corners and I guess it was dragged on one corner because the paint is completely scratched off. I'll use some touch up paint but packaging needs to be better especially with the weight of a bumper.
Bought the GoRhino running boards for our new Tundra Limited. The running boards are solid, look great with the Blueprint color and make it easy to get in and out of the truck. My husband installed them himself in about an hour!
Recently purchased the Bestop Sunrider. All the videos talk about S clips and the instructions that come with the product do not mention anything about the cable. The product doesn't come with S clips anymore, they are more like O clips that have to be attached to a screw mechanism. The instructions have you assembling the screw mechanism with the included Locktite without telling you about the O clip. Only through Jeep forums did I find out about how the O clip is supposed to attach but my problem is I cannot undo the screw now that the Locktite is bonded. This $800 accessory is sitting on the garage floor till i figure out how the put heat on the screw without melting the plastic frame.
The items I purchased are high quality, arrived quickly, without issue. Overall very happy and recommend
Great, Wonderful, one of the best sites to order quality truck parts
Parts are a little on the expensive side. I will shop around more next time. Thank you anyways.
Instructions wewrew.small print. But install is plug and play. Looks good on my 18 Jeep Wrangler. Recommend others to buy
Ordered two shocks and they came with no hardware then they wanted pictures which would take a three days to get back to me and then have to contact the manufacturer and get it approved. It would have been almost a week and a half before I got the hardware.
Easy to find what you need or want and the videos they have on YouTube linked in the product description is always helpful!
Replacing due to Powerstop lines being recalled. PowerStop lines were great and easy to install - these were not. These dont use the typical stock mounting ear bracket to frame (PowerStop did). The bracket that you do have to use to mount to frame, the hose attachment with u-clip was impossible, had to grind 0.4mm off of bracket to get clip to install. PowerStop front brakes came with ABS clips to hold line - these do not. One of the rear lines didnt line up with the caliper hole, had to grind some off of edge of banjo fitting. Copper washers were much thinner than PowerStop washers - after brake bleeding, the next day had one of the rear lines leaking at this fitting and it was tight but tightened more and now ok. Not sure who the manufacturer is but hopefully these will hold up long term.
This is my first i oeder in this company. Before I place my order i chat with one of tech support. To make it sure I oder 5he right product that fit to my new gladiator. A Nfab length running board. He is very helpful. I received the product in 3 day. It's very easy to install i am a woman and did it myself. Love the product it look good on my truck. Durability.
Had a great conversation and he was very knowable. Thank you
The customer service representative was very friendly, knowledgeable and willing to address all my inquiries, concerns and walked me through different options and explained in details about each item. The knowledge of the representative helped me determine the best choice. I would highly recommend any truck or auto enthusiasts to Extreme Terrain Outfitters. Customer service is impeccable.
I purchased a gift card for a birthday on a short turn time it it arrived sooner than I expected so thank you in making my friends birthday complete with such a quick turn around! She is so happy!
I ordered a drap bar assembly for my Jeep. I waited 5 days to receive the part. Once I received the box it was missing tie-end of the drag bar assembly. I was stuck. I had to call and returned what they sent me. I was asking why don't you send me what is missing?. I'm hoping to get my part in this next week. MEAN TIME I CAN'T DRIVE THE JEEP. Wow never again!
Very nice wheels
Received fast and in great condition would recommend
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members