ExploreTripReviews 1,330

I have all the important information when booking a flight. Everything is easy

I put in the wrong credit card number when booking. When I called to change it, it had been 18 minutes since my reservation and somehow the price they wanted to charge me was $75 more per person. The same price I had originally paid was still appearing on the website. After I complained, suddenly.it was $40 more per person. Totally ridiculous.

Never book ticket with these people. They took 200 dollar for selecting seats. But did not provide selected seats. Called almost 10 times and each time gave different answer. Finally they said you need to talk to Airlines. Lost all my money and time by booking flight with these guys.

Could not book all the seats because row didn't drag.
Doesn't explain, if I don't pre purché the seats is there a possibility that My children and I would
Sit separately.

Quick and easy! Great discount from what the airline website was offering!

So far so good!
Looking for more soon, I hope! Please keep up the good work and stay in touch for more good deals and experiences. Thank you!

Easy to use, and incredibly efficient. Makes the traveling experience not stressful

I wish There was an option for negative stars. I booked a flight with them from Toronto to Ahmedabad (India) scheduled for April 2020. It got cancelled due to the the Pandemic by the Airlines. I got an email from them stating that I was elegible for 50% refund. I spoke to them explaining that It was not cancelled because of me and they were adamant that Airline has decided to only give 50% refund. I spoke to the airline and the representative mentioned that as it was cancelled by the airline, I am eligible for a full refund but it needs to be processed through the agent as it was booked by the agent. I confronted with the agent at exploretrip and she was like Airline representative is lieing lol and that the refund i am eligible for now is 35% of the total cost. So now I am left with some 380$ out of the 1100 I paid. Total Scam! Never trust these people with your money.

Cancelled my trips without any notice, did not have the amount of refund, never issued the refund. The amount that they were supposed to refund did not reflect the millage or expenses that I had to buy new tickets. Customer service could not connect with their supervisor, could not provide the phone number, email or work schedule of his supervisors. Customer service told me he will answer No to all my question, that he is removing his headsets and I can continue talking to myself! And I can assure you I am not a bla bla bla person, I am a person of few words!

Booking was not difficult. I noticed when booking the suggestion were not selected to pay.

Easy. Took a little to get my booking info BUT still quick. No more than an hour, expected it instantly but I also did it late so it could have been the server.

Stay away! Buying a ticket Economy standard/baggage included, they said I purchased Economy no bag. Now baggage cost for 3 people ( 2 adults and 1 child) additional $ 600! Make sure to have screenshots of what you are buying!