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ExploreTripReviews 1,330

3.2

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ExploreTrip Reviews Summary

ExploreTrip has a rating of 3.2 stars from 1,330 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExploreTrip most frequently mention good experience, flight tickets and support team. ExploreTrip ranks 12th among Plane Tickets sites.

service
339
value
334
shipping
315
returns
325
quality
329

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Georgia
1 review
0 helpful votes
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No Complaints
November 14, 2021

It found me the best deal for the best price in the shortest amount of time. Can't complain.

Date of experience: November 13, 2021
California
1 review
0 helpful votes
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First time using it so have my reservations but so far so good.

Date of experience: November 10, 2021
Florida
1 review
0 helpful votes
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Solid and straight to the point
November 8, 2021

Solid and straight to the point. I really enjoyed the swiftness of the process. Sent everything right to my email! Best prices too. Appreciate you guys

Date of experience: November 8, 2021
California
1 review
0 helpful votes
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SCAMMERS
November 27, 2021

BIGGEST SCAMMERS IN HISTORY! YOU WILL NEVER GET YOUR FLIGHT TICKET AND WILL NEVER GET YOUR REFUND! ALL THE MONEY THEY TAKING FOR THEMSELVES. THERE ARE BUNCH OF INDIANS SITTING OVER THE PHONE AND STILLING PEOPLE MONEY

Date of experience: October 28, 2021
California
1 review
0 helpful votes
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Great experience with the flight will be back for sure

Date of experience: October 28, 2021
California
1 review
0 helpful votes
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We were told that we were going to get to pick our seats... and guess what $#*!es, we never got the option, but it doesn't even matter because DILLIGAF.

Date of experience: October 27, 2021
California
1 review
0 helpful votes
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Very good price
October 26, 2021

The best! Nice! Very good price yes it I recommend it

Date of experience: October 26, 2021
Pennsylvania
1 review
0 helpful votes
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Its very easy and quick way to book airline tickets, Best price in all websites.

Date of experience: October 25, 2021
New York
1 review
0 helpful votes
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Great
October 22, 2021

Fast and Easy process, will recommend it to others

Date of experience: October 22, 2021
VI
2 reviews
0 helpful votes
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Easy booking and discount prices on seat and baggage.

Date of experience: October 17, 2021
Illinois
1 review
0 helpful votes
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Luggage in cabin is very unclear
November 15, 2021

Luggage in cabin is very unclear - that's highly unsettling

Date of experience: October 16, 2021
India
1 review
0 helpful votes
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The ticket i have selected and the price advertised is never available!

Date of experience: October 15, 2021
Florida
1 review
0 helpful votes
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Very smooth very easy
October 14, 2021

Very smooth very easy. Tried some other websites and it was more confusing. Said booking was one charge for leaving and returning but it wasn't! Almost double charged me! Like how clear everything was!

Date of experience: October 13, 2021
New York
1 review
0 helpful votes
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Nice
October 13, 2021

Cool cheap and easy very fast and convenient
Will definitely book again

Date of experience: October 13, 2021
Ohio
1 review
0 helpful votes
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2019 March tickets, no refund yet
September 19, 2021

Explore trips has not refunded for tickets despite charging cancellation fees on top of the original ticket. NO5UEH

Date of experience: September 19, 2021
Connecticut
2 reviews
2 helpful votes
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A Total Fraud
A Total SCAM! Please be away from this agency.
I called them several times regarding the cancellation of my ticket, but they always tell me to talk to the airline, and the airline is the only one that can help.
But when I called the airline, the airline told me that they cannot see any information because the agency avoids it. The airline cannot even check the price of my ticket.
I called the agency again, but they always tell me they cannot help.

Date of experience: September 2, 2021
Texas
2 reviews
0 helpful votes
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They took 380 dollars from me they said that they refunded it never showed up in my account this has been going on since March 23rd 2021. Johnson the clown that I have talked to many time and said that he booked to flight has lied and lied from the very start. He took the money from my account and said that he booked the flight and then came back and said the cost went up. Deception and FRAUD is what this company is about. I have written, emailed, called. Filing suit next. DON'T USE EXPLORE TRIP OR FLYEX!

Date of experience: August 17, 2021
Canada
1 review
0 helpful votes
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Scam company
July 9, 2021

I had to make charge with my credit card company to get a refund. Just pay the extra buck and book directly with airlines. These resellers are not worth it.

Date of experience: July 9, 2021
Illinois
1 review
0 helpful votes
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Unprofessional
July 5, 2021

Very unprofessional team! Never report back!
Spoke with 7- 8 representative, no one take things seriously.

I have to pay from my pocket for connect flight at last minute! No one even notify for delay

When you call... put your on hold... looking for supervisor... who is always on break!

Look for other better options

Date of experience: July 5, 2021
Florida
1 review
0 helpful votes
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I booked 4 passenger tickets from Miami to Kabul for a convenient price. They sent me a confirmation number book with no e-tickets. When I call for the E-tickets, the agents say that my ticket was never booked and they canceled my tickets although I received a confirmation number. Since it was the weekend, I expected them to send the tickets within 24 hours. Since my flight was within 2 days of the time I booked, I called the next day for my E-tickets, they tell me that they have not booked my tickets. I spent so much money on a rental car, hotel, covid test, and place to stay in Kabul, and I missed all of them. HORRIBLE!
NEVER BOOK WITH THEM!
THEY OFFERED TO BOOK A TICKET FOR DOUBLE THE PRICE I BOOKED ORIGINALLY SAYING THAT MY CARD WAS NOT CHARGED!

Date of experience: July 3, 2021