On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EconomyBookings Reviews Summary
EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Highly recommend renting your next vehicle from EconomyBookings at this location. Thanks good team!
Process changed due to Covid-19 but was very efficient! Employee that checked us in and got us set up was very pleasant and professional.
This was my first time renting a car and I am SO glad I came here to rent. They had BY FAR the best prices, they are a block from me and when I reserved a premium vehicle they upgraded me to a luxury vehicle since one was available! Don't go anywhere else, trust me.
Fast check out on the road in minutes. Car ran perfect and was very clean. Checking in was also very simple.
Always used EconomyBookings they r polite n show u how to use the new cars. An will keep using them!
I rented a car through Economybookings for January 1st 2021 for FortLauderdale airport Florida.It was a great deal until I picked up my car at Right Cars rental. The deal was for $120 for an unspecified car for 6 days.the car rental was not at the airport. I had to call for a shuttle and was taken 10 minutes away. I had a voucher from economy bookings specifying i had $100.00 balance. When i presented the voucher to isaac at the counter he said it would cost me an extra $74.00 dollars for body shop time spent fixing the car in case of accidend. I told Isaac I had insurance covering all repairs but he gave me no choice. The rental was for $120 and ending costing $194.00. Will never book a car rental from EconomyBookings again
They gentlemen that helped me was very nice. He checked the tires because the light was on. I would recommend Enterprise to anyone.
I rented for 7weeks and switched vehicles out 3 times in that time frame and drove across the country with one way drop due to current situation. Everything was hassle free, 2min exchanges and waved drop off fee.
I truly thank him for renting me the vehicle. I believe anybody can trust on his professional knowledge and services, he is simply the best.
Wonderful selection of vehicles. Willing to negotiate pricing. I've been a loyal customer for years and will continue being one.
Keep up the hard work and dedication my friend. I will definitely be recommending enterprise to all of my family and friends!
They handled a situation where they lacked an available car in the size I had reserved with excellence and fairness.
Excellent service! The manager of this location is always available to solve customer's needs and inquires.
Excellent customer service which will encourage me to return without delay. Very thanks. Best company
Great service, I usually go to downtown Winnipeg location and have had the best customer service...
Best EconomyBookings I've been to between Guelph, Cambridge and KW region. Great selection of cars and the friendliest service.
From the business
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi John,
Thank you for bringing this to our attention. We are sorry to hear about your experience. At the moment we receive a large number of requests so it takes longer than normal to process them. Our apologies for that. As for your request, it is still being processed. For more information please contact our Customer Support Team at [email protected].