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EconomyBookings Reviews Summary
EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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My experience at EconomyBookings Rental is Always gratifying and pleasant. I will not rent a car anywhere else.
Llevo rentando un par de fin de semana y no he tenido problema, tanto el trato como el servicio por parte de los empleados ha sido muy bueno. Por mi parte yo recomiendo esta agencia.
Uneventful! Picked it up, drove it to the hobe sound area, came back and turned it in. Bryan, the young man who did the paperwork was very polite and professional. The whole experience was good. Nice clean car, loved it!
I have been renting cars from EconomyBookings for over 11 years now. I greatly appreciate when I find a location with smiles as soon as you walk through the door
Had to wait a little for the car, but It was worth it. Loved the new car. Hassle-free return. Good prices and Service.
Good experience and I would like to thank and acknowledge the fine folks who helped me specially Ali. Would like to get car from Miami lakes soon!
Great location. The staff is attentive and courteous. Always come here to get my rentals...
The EconomyBookings team at the Ford EconomyBookings center were spectacular. Excellent service! Could not dream of a better service - rarely seen these days in this industry!
I rented a car for about a month and from the start the employees were great. When I rented the car it was during Covid 19 pandemic so they delivered the car to my home and was very helpful my whole rental time.
If you need rent a car with out headache go to EconomyBookings Rent-A-Car. Fast and uncomplicated service and excellent price, they will no let you down.
I've used EconomyBookings Rent-a-car a few times now and have always had a great experience! I have no complaints whatsoever!
I had an awesome experience with EconomyBookings rent-a-car. They drove me from the dealership and got me in a car in no time.
I have nothing but great things to say about this location, from the manager to everyone I encountered with. However, The person who made the difference for me was Chris, OMG he did everything right and went above and beyond to made my experience super.
Wonderful staff All of them, very understandable and willing to help to satisfied their customers. Curtis an excellent guy
I was pleased with the rental, my only problem is I have reward points and had no idea that if I wanted to use them it had to be when the requesting the rental, please give me further details on this process, other than that everything was excellent.
I was running late to pick up my vehicle just minutes from when their office was closing (on a Sunday!) and would've been stranded in Bentonville if not for their help! I am so grateful to the employees who stuck around to see me into my vehicle and back on the road again!
The staff members were friendly and efficient--handling far more than I could do at once! We will definitely use this location again when we need to rent a car.
Clean and ready to go brand new Altima for my full-size reservation! I spent maybe 5 minutes here. Billy was super friendly and helpful, I will definitely be returning to this location!
Good staff. Get you in and out quickly. Lower taxes than airport location. Day-Saver named Matt working here
From the business
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members