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EconomyBookings Reviews Summary
EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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Staff was great and got us checked in and out quickly. Car was great with no issues, great location south of downtown, we will rent here again next time
This is my favorite location to use for EconomyBookings. It just seems like the people are more friendly and faster at what they do.
Always take care of the customer! Always have a great attitude whenever you walk in the store. Always willing to assist the customer however they can.
They cared about the customers to make sure that they were treated with respect. Everyone in there were so friendly and helpful. I appreciated the way I was taken care of it made my trip all the better.
Great service and accommodating my additional days. Preston rocks and is an asset to your biz...
The customer service at EconomyBookings on Ben White and I-35 is amazing! Nothing those people won't do to try to make the experience a good one.
Great customer service, picked me up and dropped me off at the collision center immediately and gave me a free upgrade to an SUV even though my insurance only covered an economy car.
I consider renting a car next to going through flight security. My last experience with enterprise was the best I have ever had renting a car. They were helpful pleasant and professional.
Our flight ended up delayed and we didn't get to them until 30 minutes after they closed. We thought for sure that we were boned but Steve, the manager, was still there waiting for us! Absolute lifesaver and extremely nice guy, can't thank him enough for going way above and beyond.
I went in for a rental. I went expecting to leave in a full size vehicle, I ended up leaving in a 2020 RED Camero!
The rental car was spot on to my needs especially since there were some delays with the repairs. The ease of getting into the car was like no other
EconomyBookings rental on the motor miles in south Austin was very excellent. They took car of me. They were very fast got me in a vehicle that fit my needs.
Every time I use this place, I get treated like a VIP. I'm not. They're courteous and professional, know what's going on and don't miss anything, come off like they're part of your crew waiting until you get back and they can take you home. They've all been there.
Love the company. Driven every car on the lot... test drive. Never had a problem. Everyone is friendly and professional. Great place to rent you next car.
When I returned, I was greeted very politely and even received a ride back to the shop my car was being repaired at. Great service experience overall and will go back should there be another need!
Representative called the day prior to confirm, which I appreciate. When I arrived about 30 min prior to closing time, they had upgraded me to a much nicer car, which I appreciate even more.
Distancing protocols strictly observed from start to finish. Car (a Mini) was an upgrade, which was an unexpected pleasure. Staff was helpful, courteous and friendly.
Great service! I got exact car that I booked, pickup time takes about 15 minutes. Representatives of economybookings company were always in touch and very helpful! Thank you for your service, I will use it again!
Excellent customer services, great vehicle, clean, plenty of space, they strive to please. I love their prices and discounts.
From the business
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members