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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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In einer anderen Filiale ein Auto bekommen was mir überhaupt nicht zugesagt hat weil es ein riesen Schlachtschiff war (Familien Kutsche 13 Liter auf 100km) sofort ohne Anstand auf ein Audi a3 getauscht..
Sehr freundliche Mitarbeiter, sind alle sehr bemüht.
Kann ich nur bestens weiter empfehlen. Daumen hoch
Eine meiner bevorzugten Autovermietungen in Berlin. Stets schneller, freundlicher Service mit persönlicher Übergabe des Fahrzeugs. Die Wagen sind top gepflegt und meistens nahezu neu
Hab hier einen Ersatzwagen bekommen nach einem Unfall. Nach ein paar Unterschriften wurde alles direkt mit der Versicherung und dem Anwalt geklärt und mir ein Auto zur Verfügung gestellt. Es war ein Kia Carens, fast voll ausgestattet. (Navi, Lenkradheizung, Tempolimiter, Android Car... da fehlt nichts)
Można łatwo wynająć auto bez zbędnych formalności. Samochody zadbane, sprawne. Polecam. Podobała mi się wypożyczalnia
This was a surprise, showed up as the less expensive place and was really near our hotel, arriving there we were told we were told we got a free upgrade because of the card, everything was very fast, the ladies at the desk were very attentive, car was top notch
Good afternoon, I would like to communicate by email or whatsapp, could you inform me of any contact?
I advise you to book online prior to visiting the office. The staff over there is highly trained and speak fluent English
Sehr nette und kompetente Mitarbeiter. Freundliche Fahrzeugübergabe. Fahrzeug war tip top in Ordnung. Leider eine zu geringe Fahrzeugauswahl
. Eine der besten Stationen, die ich kenne. Meist bekommt man seine Wunschkategorie oder sogar ein Upgrade. Sehr freundliche und kompetente Mitarbeiter
Super freundliche Mitarbeiter.
Lösungsorientiert, kompetente und unkompliziert.
Ich miete hier seit Jahren immer wieder gerne
Had a superb exoerience! Highly reccomend. They email you a reminder of your reservations and answer the phone with any questions or changes. I found them very easy to work with. And the most competitive price. Wonderful overall experience from start to finish.
Nothing is too much trouble, from collecting you from home early and return, to finding you a vehicle last minute, for emergency hires
30.09.2018
Returned to the EconomyBookings branch to rent a van for a couple of days. Really helpful friendly staff, the can was very clean and ready to use with no fuss.
Highly recommended
Shaun showed brilliant customer service and the car was outstanding. Would definitely use again when I'm back in the EconomyBookings
Rented a large Ford van! I booked they called to confirm. They picked me up on time, good hand over. Very pleased with the van
Been renting here for a few years, the staff are always helpful and friendly, they offer good choice of cars, vans and minibuses, there new manager is a very nice guy and was so helpful, it took only a few mins to sort out the details and check over the vehicle and I was on my way, thanks
Absolutely brilliant service, clean cars and very quick... I always use enterprise. And the prices are always competitive, I found wonderful prices in this service
Easy to deal with, very polite and customer focussed staff in particular Josh who genuinely goes the extra mile to get the right deal for the right price... would recommend this enterprise branch to anyone in the local area. Bill..
Manager sorted their mistake quickly getting me out of a tight spot, honouring previous quote and offering an upgrade. Lost a morning sorting it out with them direct. Thank you for getting me on the road again
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.

