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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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Manager sorted their mistake quickly getting me out of a tight spot, honouring previous quote and offering an upgrade. Lost a morning sorting it out with them direct. Thank you for getting me on the road again
Staff were excellent. Very helpful. Customer care was a real priority, vehicle was very good. I fully recommend the company
Hi. Would just like to say a massive thank you to the staff at the bury enterprise branch. I would definitely recommend these for your van hire, car hire nothing is to much trouble for the staff all very helpful would highly recommend and definitely use again thanks guys
As above, staff member was v good. I mean, I don't often say this, but he was v good. I was fine with everything, completely
After a very horrific experience withe another company we got in touch with enterprise online and booked a car. We were served by a lovely young woman called Louise and it was all done in 10 mins
Great service by the manager I had an issue with a member of staff not explaining the excess very well and she sorted it out as I got charged 3x as much as the car rental was
Hired a car for my recent trip and the service was excellent, the staff were friendly and helpful and the car was spotless. I would definitely recommend them
We picked up a car last weekend. Ollie was the staff member who looked after us.
He was very helpful and pleasant, showed us to the car. Was there also when we arrived back.
The whole process was easy and quick, and the car was immaculate, inside and out.
Thank you, and would definitely recommend EconomyBookings
Good rental firm. Car I picked wasn't in so was given a better car. Pricing was good too and was given a good deal also. Nice and easy pick up and drop off. Will definitely rent from here again
No Luck. They dont answer their phones and when they do, its still no answer. Ripped me off $250 stay away...
Friendly staff who work quickly and get you the best deal possible. Everything was perfect. And the KIA car also did not fail, only pleased with its reliability
I try to rent a car quite often. It is fast and convenient. The staff are very helpful and could not be more accommodating. I really good experience
Van was an excellent vehicle and the staff were both quick and helpful. The whole process was simplGreat service, top quality and spec rental van. A pleasure to drive a new vehicle versus the bangers some of the competition provide. Totally recommend
Good vehicles at an affordable price. No deposit for loyal customers. So yr second hire no deposit to pay unless if you've to hire prestigious vehicles
Just dropped off my third rental this month. Yet again great service, very efficient handover and everything went smoothly with the rental. Wouldn't hesitate to recommend to anyone
When I arrived the staff were extremely friendly and easy to talk to. They showed me the controls and condition of the van, which was a brand new vehicle and great to drive
Great staff good price for van rental very helpful on reception and very clean vehicles and easy to drive in and out
Exceptional like every single #economybookings branch in the uk, i really travel all across the country and do visit every branch. Big up enterprise
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.

