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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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Had a great experience. Rented first car from the place and got a good service on same day. Got a car on rent without booking and in an hour
Amazing staff and management. Had a wonderful experience with them. I will definitely go with them again. Thanks to their wonderful customer service
So my ford escape 2019 picked up a nail and I only discovered this on the morning of my trip back to Simcoe from Berlin. EconomyBookings switched this ride out for me on very short notice
I would have provided more than 5 stars because this branch has my highest recommendation and appreciation. I will certainly use their services for any future rental needs! Thank you so much!
Thank you so much to Caroline at the evanston branch of EconomyBookings. I needed a car at very short notice to go to see my daughter at university
The staff helped me resolve a bluetooth issue and notified me that I had left an item in the vehicle when I returned it. I recommend this EconomyBookings location and I will use it again
This seemingly hidden location for an EconomyBookings is just amazing! Looking forward to renting again soon!
I have absolutely no complaints about this facility whatsoever. They are more than curtious and always take excellent care of me. And I rent cars at least 40 weekends per year
They checked with my insurance for extra rental days and I was good to go. I loved the fact that they took me home when my rental week was up
New, clean cars, very fair rates, efficient and courteous staff. Could not ask for more in a rental car agency
Great staff, always hard working and respectful. I was having my car serviced and was given a rental car from this EconomyBookings. Although the wait time was longer than expected, I still give this place 5 stars for their customer service.
We got a free upgrade to an SUV in Dallas TX and great service from Dollar Rental Car. Thank you! You guys rock!
Wonderful company. I joined their group now I get free rentals, upgrades, free days! Great if you need a rental. I LIKE FREE STUFF!
Main team members often change but the manager Mindy is always friendly. I rent a car once a month...
EconomyBookings Car Rental is a Great place to rent a car. I was very pleased of the experience that I had at EconomyBookings, the whole staff and manager were AWESOME... they made my day!
I had to go out of town for a family trip and when transportation arrangements went south at another location I called this location and I was assisted by Sterling
Love this rental location! The team is always fast, super helpful. And the drop-off service is so convenient!
The only enterprise I do my business at. They are always so nice. Great customer service and they make sure you are well taken care off
I was very happy. Car was clean and in very good condition. On return I left the car with a car dealership and informed the enterprise location.
I am always impressed by the level of service I receive at EconomyBookings. The people work quickly, they understand the customer's need to get in/out quickly and are always polite.
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.

