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EconomyBookings

3.0

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
830
value
792
shipping
476
returns
615
quality
682
This company responds to reviews on average within 29 days

We monitor reviews for authenticity

Romania
2 reviews
0 helpful votes
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My only issue is that the modern day vehicle is so loaded down with technology that it takes far more time to get acclimated to the technology than it does to rent the vehicle, which is always a breeze.

Date of experience: February 29, 2020
Austria
2 reviews
0 helpful votes
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My son lost his phone on the bus and everyone pulled out all the stops to recover it. Thank you all so much for your help. We would give 10 stars.

Date of experience: February 29, 2020
Canada
2 reviews
0 helpful votes
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Pros
March 1, 2020

Pros: Easy out and easy to get to upon return. Upon return Keisha was awesome! Not only was she friendly and positive but she took the time to ensure two other customers that everything was in order and said she does so because she knows how stressful it is to travel.

Date of experience: February 29, 2020
Austria
2 reviews
0 helpful votes
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Staff was excellent
March 1, 2020

Often prices are competitive. I always try to rent from them if the prices are reasonable. Great rental. Easy access and brand new vehicle

Date of experience: February 29, 2020
Canada
2 reviews
0 helpful votes
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Great service
March 1, 2020

Booked this way in advance but changed my mind on the vehicle. They had me in and out and on my way up the coast of Cali in a convertible Camaro in 5 min for not much extra. Great experience.

Date of experience: February 29, 2020
GB
1 review
1 helpful vote
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Ok
February 28, 2020

Need proper information of the booking. If the car isn't on airport, don't say it is. If I choose small car, full to full, don't give big car empty to empty etc.

Date of experience: February 28, 2020
KR
1 review
0 helpful votes
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Scam site
February 28, 2020

Never rent a car here! Had really bad experience book through here and never return your money. Use other

Date of experience: February 27, 2020
New York
1 review
0 helpful votes
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Great service.
February 27, 2020

They went above and beyond to get all customers a vehicle. Despite the fact that vehicles were short all over the city. They went beyond to make sure i was happy! They drove me to auto repair shop when I returned my rental!

Date of experience: February 26, 2020
Ohio
1 review
0 helpful votes
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Great experience
February 27, 2020

I had a great experience there. I loved and enjoyed the 2019 ford fusion hybrid. Great experience from Niki and Kingsley

Date of experience: February 26, 2020
Georgia
2 reviews
0 helpful votes
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Great customer service
February 27, 2020

This is an honest company. Always care and help customers to rent a good vehicle. At affordable price

Date of experience: February 26, 2020
New York
2 reviews
0 helpful votes
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I had an issue with a truck I had and they swapped it out without question and without raising the rate as it ended being a bigger truck

Date of experience: February 26, 2020
France
2 reviews
0 helpful votes
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Great staff
February 27, 2020

Great staff, after hours drop off, fairly timely pickup and very reasonable rates. Makes travel for business simple

Date of experience: February 26, 2020
Jo C.
Australia
1 review
0 helpful votes
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Efficient
February 27, 2020

We booked online easy and efficient. Their website was easy to use, booking dates and comparing other rental companys was clear. Would use this site again.

Date of experience: February 25, 2020
Sweden
1 review
2 helpful votes
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Booked a car for pick-up at Turino airport on 29th Dec 2019. On arrival at rental desk, company did not deliver booked car. In fact they offered another car at higher price. I refused to accept this and got no car. Had to hire car at airport from another company. Later when complained, economy booming after nearly a month refused to refund booking amount.

Date of experience: February 24, 2020
Florida
1 review
0 helpful votes
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Helpful
February 24, 2020

I save money using your service and the Choice of cars was good enough if i compare With others companies.

Date of experience: February 23, 2020
Ohio
2 reviews
0 helpful votes
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I have had a great customer service experience. Very helpful in assisting me and professional, would recommend this this place to family and friends

Date of experience: February 20, 2020
Nevada
2 reviews
0 helpful votes
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The best car rental experience ever! Amazing service from Stephane and Adam. Staff is very friendly and makes for a fun rental experience

Date of experience: February 20, 2020
Germany
2 reviews
0 helpful votes
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Recently rented a van for a family getaway to Niagara Falls. Picked the van up Thursday so we could leave early (before they opened Friday) but when we got in the van Friday morning the Oil Change Indicator was on

Date of experience: February 20, 2020
Denmark
2 reviews
0 helpful votes
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Rented a car for the weekend and got a very good deal with great fast service. Thanks, I will definitely be back.

Date of experience: February 20, 2020
Ohio
2 reviews
0 helpful votes
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Very friendly
February 21, 2020

Super professional and accommodating. Rented a Nissan Frontier. Vehicle was in great condition.)))__

Date of experience: February 20, 2020

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+298
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