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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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My only issue is that the modern day vehicle is so loaded down with technology that it takes far more time to get acclimated to the technology than it does to rent the vehicle, which is always a breeze.
My son lost his phone on the bus and everyone pulled out all the stops to recover it. Thank you all so much for your help. We would give 10 stars.
Pros: Easy out and easy to get to upon return. Upon return Keisha was awesome! Not only was she friendly and positive but she took the time to ensure two other customers that everything was in order and said she does so because she knows how stressful it is to travel.
Often prices are competitive. I always try to rent from them if the prices are reasonable. Great rental. Easy access and brand new vehicle
Booked this way in advance but changed my mind on the vehicle. They had me in and out and on my way up the coast of Cali in a convertible Camaro in 5 min for not much extra. Great experience.
Need proper information of the booking. If the car isn't on airport, don't say it is. If I choose small car, full to full, don't give big car empty to empty etc.
They went above and beyond to get all customers a vehicle. Despite the fact that vehicles were short all over the city. They went beyond to make sure i was happy! They drove me to auto repair shop when I returned my rental!
I had a great experience there. I loved and enjoyed the 2019 ford fusion hybrid. Great experience from Niki and Kingsley
This is an honest company. Always care and help customers to rent a good vehicle. At affordable price
I had an issue with a truck I had and they swapped it out without question and without raising the rate as it ended being a bigger truck
Great staff, after hours drop off, fairly timely pickup and very reasonable rates. Makes travel for business simple
We booked online easy and efficient. Their website was easy to use, booking dates and comparing other rental companys was clear. Would use this site again.
Booked a car for pick-up at Turino airport on 29th Dec 2019. On arrival at rental desk, company did not deliver booked car. In fact they offered another car at higher price. I refused to accept this and got no car. Had to hire car at airport from another company. Later when complained, economy booming after nearly a month refused to refund booking amount.
I have had a great customer service experience. Very helpful in assisting me and professional, would recommend this this place to family and friends
The best car rental experience ever! Amazing service from Stephane and Adam. Staff is very friendly and makes for a fun rental experience
Recently rented a van for a family getaway to Niagara Falls. Picked the van up Thursday so we could leave early (before they opened Friday) but when we got in the van Friday morning the Oil Change Indicator was on
Rented a car for the weekend and got a very good deal with great fast service. Thanks, I will definitely be back.
Super professional and accommodating. Rented a Nissan Frontier. Vehicle was in great condition.)))__
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.

