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EconomyBookings

3.0

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
830
value
792
shipping
476
returns
615
quality
682
This company responds to reviews on average within 21 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Rmasu F.
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Great company!
February 17, 2020

This web site is super and really fast business... I am very pleased with the service they provided me in economy booking great job!

Date of experience: February 15, 2020
Poland
2 reviews
0 helpful votes
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Had a very pleasant experience renting from this office. The transaction was smooth and painless. Nice choice of cars at a nice price

Date of experience: February 13, 2020
Ohio
2 reviews
1 helpful vote
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This Location has the best customer service ever! I was in the city for two days due to a death in the family. The staff ensured I had a great experience, and were very sympathetic with my lost

Date of experience: February 13, 2020
Germany
2 reviews
0 helpful votes
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Good experience!
February 14, 2020

Prompt service great selection of vehicles to choose from. All paper work was in order. Good experience!

Date of experience: February 13, 2020
Germany
2 reviews
1 helpful vote
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Was a nice clean car
February 14, 2020

Jeremy and John were very helpful and got us on our way to enjoying our trip. Had a reservation the kiosk at Midway wouldn't read my license but when I got to an agent it went fast and without troubles

Date of experience: February 13, 2020
Canada
2 reviews
0 helpful votes
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Excellent experience! Courteous employees, great price, easy access, and a new car too! From the beginning to the end of my rental everything went very smooth

Date of experience: February 13, 2020
Canada
2 reviews
1 helpful vote
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I did experience
February 14, 2020

Have chosen EconomyBookings as my first choice for rental car service. However, I did experience something rather unusual at the Madrid during my travel there for the holiday and that is the power went out

Date of experience: February 13, 2020
Germany
2 reviews
0 helpful votes
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Thank you
February 14, 2020

The price quoted while making advance reservation was what we actually paid, no surprise there. Good deal, new van, smooth operation

Date of experience: February 13, 2020
NL
2 reviews
0 helpful votes
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Landed caught the shuttle and everything was ok pre in haven't had a bad experience yet. Good rental. Friendly people. Car was acceptable.

Date of experience: February 13, 2020
Colorado
1 review
1 helpful vote
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Was super impressed with the service and the price. We had a nice van that easily accommodated our family with room to spare. The rental agency staff at ACE were very friendly and helpful. Will definitely be returning for our next car rental in Houston.

Date of experience: February 13, 2020
Florida
2 reviews
0 helpful votes
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Excellent!
February 13, 2020

EconomyBooking was excellent in that i got the car i wanted for a price i was completely happy with.

Date of experience: February 12, 2020
France
2 reviews
0 helpful votes
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Great experience for us with the EconomyBookings Rental facility, fast and friendly service at the counter. We rented a mid size suv, it was very clean and was nearly new. It had all of the features we needed was very comfortable. The return process was quick and easy.

Date of experience: February 11, 2020
GB
2 reviews
0 helpful votes
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Excellent customer service. I was able to complete transaction within 10 min. Quick and efficient service

Date of experience: February 11, 2020
Ohio
2 reviews
0 helpful votes
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I like renting from EconomyBookings when their prices are where they need to be in comparison to other rental companies

Date of experience: February 11, 2020
NL
2 reviews
0 helpful votes
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This was the best rental experience I have had by far. The whole thing was quick and easy. No high pressure sales people trying to get me to upgrade. No pushing extras on me. Very friendly people both inside and out

Date of experience: February 11, 2020
New York
2 reviews
0 helpful votes
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We were super late - like into the wee morning hours, due to plane delay, but we were greeted with smiling faces and put into our car in mere minutes and were on our way. The car was what we asked for - shiny and just washed

Date of experience: February 11, 2020
Ukraine
2 reviews
0 helpful votes
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Judy at the renter of EconomyBookings at Midway location made everything worth coming back the renter... thank you for adding additional customer!

Date of experience: February 11, 2020
Washington
2 reviews
0 helpful votes
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EconomyBookings took care of me by upgrading me to a four-wheel drive vehicle snice I was headed north and east. Dominic even walked me to my vehicle to ensure all was well with the truck I selected.

Date of experience: February 11, 2020
New York
2 reviews
0 helpful votes
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Great customer service
February 12, 2020

Great customer service, a gentleman took his time to show me how the stow n go seats work. He was very cordial and professional. Will definitely rent from here again

Date of experience: February 10, 2020
Ohio
2 reviews
0 helpful votes
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Our SUV was perfect
February 12, 2020

Our SUV was perfect for our Riga trip. The process to check in and out of Midway was fast and accurate. We have been renting more vehicles from EconomyBookings because they easily accommodate our needs

Date of experience: February 10, 2020

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+298
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