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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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This web site is super and really fast business... I am very pleased with the service they provided me in economy booking great job!
This Location has the best customer service ever! I was in the city for two days due to a death in the family. The staff ensured I had a great experience, and were very sympathetic with my lost
Prompt service great selection of vehicles to choose from. All paper work was in order. Good experience!
Jeremy and John were very helpful and got us on our way to enjoying our trip. Had a reservation the kiosk at Midway wouldn't read my license but when I got to an agent it went fast and without troubles
Excellent experience! Courteous employees, great price, easy access, and a new car too! From the beginning to the end of my rental everything went very smooth
Have chosen EconomyBookings as my first choice for rental car service. However, I did experience something rather unusual at the Madrid during my travel there for the holiday and that is the power went out
Landed caught the shuttle and everything was ok pre in haven't had a bad experience yet. Good rental. Friendly people. Car was acceptable.
Was super impressed with the service and the price. We had a nice van that easily accommodated our family with room to spare. The rental agency staff at ACE were very friendly and helpful. Will definitely be returning for our next car rental in Houston.
EconomyBooking was excellent in that i got the car i wanted for a price i was completely happy with.
Great experience for us with the EconomyBookings Rental facility, fast and friendly service at the counter. We rented a mid size suv, it was very clean and was nearly new. It had all of the features we needed was very comfortable. The return process was quick and easy.
Excellent customer service. I was able to complete transaction within 10 min. Quick and efficient service
I like renting from EconomyBookings when their prices are where they need to be in comparison to other rental companies
This was the best rental experience I have had by far. The whole thing was quick and easy. No high pressure sales people trying to get me to upgrade. No pushing extras on me. Very friendly people both inside and out
We were super late - like into the wee morning hours, due to plane delay, but we were greeted with smiling faces and put into our car in mere minutes and were on our way. The car was what we asked for - shiny and just washed
Judy at the renter of EconomyBookings at Midway location made everything worth coming back the renter... thank you for adding additional customer!
EconomyBookings took care of me by upgrading me to a four-wheel drive vehicle snice I was headed north and east. Dominic even walked me to my vehicle to ensure all was well with the truck I selected.
Great customer service, a gentleman took his time to show me how the stow n go seats work. He was very cordial and professional. Will definitely rent from here again
Our SUV was perfect for our Riga trip. The process to check in and out of Midway was fast and accurate. We have been renting more vehicles from EconomyBookings because they easily accommodate our needs
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.

