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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Having ordered this cover it wasn't until I got the tracking information that I realised it wasn't made in the UK, which may well have affected my decision to go with this supplier. However, it was a good price so shouldn't complain - and at least it wasn't made in China! Took around 2 weeks from order to delivery. Fabric is thinner than a previous trailer cover I had made by a different local firm, but appears well made and perfectly adequate for the job of covering a garden table through the winter.
Very good.
Fast service
Quick delivery
Used company a few times and never had any issues.
They material is very good the only consern is the are a lot darker then I thought just wish I choose the beige colour
The attention to detail from Cover & All was amazing, which led to a perfect cover for my granite garden bench. Really recommend them and the product
Couldn't quite order exactly what i wanted and found the site a little difficult to navigate. But, the order i did place was delivered without problems and in the time frame expected
Not easy navigate site, try it on a tablet but eventually got the perfect product
Not easy navigate site, try it on a tablet
Placed an order for vinyl curtains. The order arrived about 2-3 weeks after placing and were very reasonably priced before the 30% off + free tracked delivery. The curtains were exactly what I ordered and expected and were the size and configuration. *****
Attempted delivery 4 days in a row due to in complete dispatch data. Had to chase every day.
Hi John, we regret the inconvenience caused. We certainly understand this is not the ideal experience we want our customers to have at Covers&all. We have rechecked all the details including the shipping information, unfortunately, we were unable to find any error on our end. We doubt the issue might have occurred at UPS's end. As per the latest update, we can check that the order was delivered 7 days prior to the anticipated date, and now the issue is resolved.
If you need further assistance, please do not hesitate to reach us via our 24x7 phone or chat helplines. We appreciate your time and business. Thank you for choosing Covers&all.
Good level of communication took the time to re confirm measurements which saved a potential problem. Great service and quick delivery.
Brilliant service and product is great. Covers are really well made and fit like a dream. I was nervous about putting the measurements in but I followed the instructions and they're great. I highly recommend.
So easy to order and manufactured to my exact specification. High quality product at a competitive price. Highly recommended!
Easy to to order, delivered quickly, great fit. Would recommend and order again
Early days. Have not used in the rain so cannot really comment on the products but they look well made and fit well. Was pleased with attention to detail regarding bespoke shape required, a prompt and efficient response. The delivery was also quicker than forecast or expected.
Always a little disappointed to spend a lot on quality covers only to then be bombarded with bigger discounts as long as you order yet more. Perhaps the advice here is to order the minimum and then take up the immediate offers that follow a purchase.
Hi Tim! Thank you for sharing your feedback. We always try our best to give the best possible offers and every offer has the eligibility criteria by pertaining to certain terms & conditions which is listed on website. However, we do understand there is a scope for improvement. So, we will pass it on your feedback to our relevant team and if possible, same would be incorporated in future. Please refer the link to know more about the running offer. Here's the link https://www.coversandall.co.uk/coupons
Further, we’re so happy that you are pleased with our product. We make cover that fit perfectly, be it any size. Our goal is to consistently exceed customer expectations by providing reliable products without compromising the quality of material. Your appreciation encourage and motivate us to continue with the same excellence. We are looking forward to your continued association.
Very nice product. Shame the zip is in wrong place, but my own fault as didn't read the details properly. Doesn't give an option for zip to be at short edge, would be helpful if it did but they still fit chairs, so OK.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi David, we regret the inconvenience caused. As per the latest update, the order is in production and will get shipped as per the anticipated date. We would request you to elaborate on the issue and write to us at [email protected]. Rest assured that we will check and resolve it with the best possible outcome. Also, in the future, if you face such issues, you can always reach out to our 24 X 7 helplines for instant assistance.