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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Easy ordering, quick delivery. Really happy with the product we ordered.
The covers were delivered in just a few days. They are very well made and fit perfectly.
The ordering process was straightforward, you just need to make sure the measurements are right. The cover arrived after a few days and fits perfectly. Haven't been through Winter yet so too soon to know if it will survive, but it certainly looks and feels substantial.
Made to order pergola covers that are of excellent quality. Delivery was quick.
Easy to order online.
Received well packaged and correct size.
Quality of product good.
Easy to order.
Hope to receive quickly as Pre-school reopens on 5th Sept.
Easy to follow instructions for measuring and very pleased with the quality, would highly recommend
Excellent simple process to order. Delighted I could customise the cover.
Most helpful with confirming my needs and suggested improvements
All good! Great product!
I just wished it had not been delivered by fedex as they don't give a slot of time.
So far all good! Let's see if I am surprised with an early delivery date to give you 5 stars!
An excellent company I have now used twice and the customer service has been spot on both times. High quality product too.
Needed to order some cushions covers, very easy guide to measuring and ordering,
From start to finish everything was easy and fast. The material was of high standards and were a perfect fit. I will most certainly order from you again.
Second time purchasing large cover for different machinery and will continue to do so as everything is perfect, great fit amazing quality and very good customer care. I will definitely be placing another order soon. Highly recommend!
Excellent quality…. Blowing up fill in cushions is no joke though. Can't find a pump to fit connection
Thank you for getting this right for me. You listened and double checked with drawings and pictures. This is a great company who want to get the right product for their customers.
This is my second custom made cover. Great service and quick production and delivery
Having ordered this cover it wasn't until I got the tracking information that I realised it wasn't made in the UK, which may well have affected my decision to go with this supplier. However, it was a good price so shouldn't complain - and at least it wasn't made in China! Took around 2 weeks from order to delivery. Fabric is thinner than a previous trailer cover I had made by a different local firm, but appears well made and perfectly adequate for the job of covering a garden table through the winter.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

