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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Great service
September 11, 2022

Easy ordering, quick delivery. Really happy with the product we ordered.

Date of experience: September 11, 2022
GB
1 review
0 helpful votes
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Brilliant.
September 11, 2022

Exactly as I wanted great quality and speedy delivery.

Date of experience: September 11, 2022
GB
1 review
0 helpful votes
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Replacement cushion covers
September 11, 2022

The covers were delivered in just a few days. They are very well made and fit perfectly.

Date of experience: September 11, 2022
GB
1 review
0 helpful votes
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Easy ordering, perfect fit.
September 10, 2022

The ordering process was straightforward, you just need to make sure the measurements are right. The cover arrived after a few days and fits perfectly. Haven't been through Winter yet so too soon to know if it will survive, but it certainly looks and feels substantial.

Date of experience: September 10, 2022
GB
1 review
0 helpful votes
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Good product
September 10, 2022

Made to order pergola covers that are of excellent quality. Delivery was quick.

Date of experience: September 10, 2022
GB
1 review
0 helpful votes
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Good service
September 10, 2022
Updated review

Easy to order online.
Received well packaged and correct size.
Quality of product good.

Date of experience: September 10, 2022

Easy to order
August 25, 2022
Previous review

Easy to order.
Hope to receive quickly as Pre-school reopens on 5th Sept.

Date of experience: August 24, 2022
GB
1 review
0 helpful votes
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Lovely covers
September 10, 2022

Easy to follow instructions for measuring and very pleased with the quality, would highly recommend

Date of experience: September 10, 2022
GB
1 review
0 helpful votes
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Great customer experience
September 10, 2022

Excellent simple process to order. Delighted I could customise the cover.

Date of experience: September 10, 2022
GB
1 review
0 helpful votes
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Buggy cushion cover
September 10, 2022

Most helpful with confirming my needs and suggested improvements

Date of experience: September 10, 2022
GB
1 review
0 helpful votes
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Excellent quality and finish
September 10, 2022
Updated review

All good! Great product!
I just wished it had not been delivered by fedex as they don't give a slot of time.

Date of experience: September 10, 2022

So far all good!
August 27, 2022
Previous review

So far all good! Let's see if I am surprised with an early delivery date to give you 5 stars!

Date of experience: August 27, 2022
GB
1 review
0 helpful votes
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Superb
September 10, 2022

An excellent company I have now used twice and the customer service has been spot on both times. High quality product too.

Date of experience: September 10, 2022
GB
1 review
0 helpful votes
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Pergoda cover
September 10, 2022

Excellent quick service and product. Would definitely recommend

Date of experience: September 10, 2022
GB
1 review
0 helpful votes
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Needed to order some cushions covers, very easy guide to measuring and ordering,

Date of experience: September 10, 2022
GB
1 review
0 helpful votes
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Patio furniture covers.
September 10, 2022

From start to finish everything was easy and fast. The material was of high standards and were a perfect fit. I will most certainly order from you again.

Date of experience: September 10, 2022
GB
1 review
0 helpful votes
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Great service
September 10, 2022

Second time purchasing large cover for different machinery and will continue to do so as everything is perfect, great fit amazing quality and very good customer care. I will definitely be placing another order soon. Highly recommend!

Date of experience: September 10, 2022
GB
1 review
0 helpful votes
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Excellent quality
September 9, 2022

Excellent quality…. Blowing up fill in cushions is no joke though. Can't find a pump to fit connection

Date of experience: September 9, 2022
GB
1 review
0 helpful votes
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Thank you for getting this right for me. You listened and double checked with drawings and pictures. This is a great company who want to get the right product for their customers.

Date of experience: September 9, 2022
GB
1 review
0 helpful votes
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Outside chair covers
September 9, 2022

Easy to use website, cover fit well. Material good quality

Date of experience: September 9, 2022
GB
1 review
0 helpful votes
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Great covers
September 8, 2022

This is my second custom made cover. Great service and quick production and delivery

Date of experience: September 8, 2022
GB
1 review
0 helpful votes
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Good value product
September 8, 2022

Having ordered this cover it wasn't until I got the tracking information that I realised it wasn't made in the UK, which may well have affected my decision to go with this supplier. However, it was a good price so shouldn't complain - and at least it wasn't made in China! Took around 2 weeks from order to delivery. Fabric is thinner than a previous trailer cover I had made by a different local firm, but appears well made and perfectly adequate for the job of covering a garden table through the winter.

Date of experience: September 8, 2022