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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I received your crate cover when promised. It fits perfectly - and I shall probably order another in a slightly softer fabric
So pleased with my purchase.
I have had several covers but this one out shines all.
Generally was good but there was some confusion over whether order was accepted or rejected. The delivery was 7 days later than estimated delivery.
Excellent cushion covers exactly to size. Brilliant service delivery was sooner than the date expected. Price was great too! Highly recommend.
Perfect for our outside table. Great fit. Well made and robust. Would definitely buy from this company again.
Ordering on-line was very easy with a well laid out website. Delivery was not so good, when the item did not arrive I tried to email Cover & All to ascertain when to expect the item but got no response. I then used their "Chat Bod" on their website and, after a long delay, I was eventually connected to a nice chap (Anthony) who was able to contact their agents FedEx to request a revised delivery date; although I didn't receive any further communication from either Cover & All or FedEx, the item arrived unannounced the following day.
Perfect for intended purpose was very strong with the extra webbing around the edges
Due to the fantastic weather in the UK during the summer months I decided to invest in a rain cover for my outdoor garden furniture and I was not disappointed the cover fitted perfectly and the quality really has to be seen to be believed and as per normal the British summer has tested the water proof cover to the max. Very good product 5 stars
It was easy to order the size I required. The price was reasonable and delivery was good
Simple process for measurement and ordering, pretty good timing also considering it was a bespoke size.
I am waiting to place an order and now have to wait for a swatch kit which has a 10 day delivery as your help line cannot explain what shade of Grey the custom covers design 1 are please advise if the Grey is a light Grey as it looks almost white in your pictures, medium or dark grey?
Found what we wanted. Easy enough to configure. Very prompt delivery. Perfect fit for our needs
Great covers and attention to detail in the measurements to double check
Brilliant ordered to cover front of bird aviary during bad weather and winter at night.
Excellent service, the covers are a perfect fit and great quality. Very good value for money too, delighted with them a smart finish to our new rustic log store.
Was quite nervous measuring up myself and didn't know what to expect but the quality is great and the fit perfect.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Trevor, we would like to express our sincere appreciation for taking the time to provide us with your valuable feedback. We understand that you faced some challenges while contacting our customer support team. Please be assured that we are constantly striving to improve our customer support, and your feedback is highly appreciated in this regard. We apologize for any inconvenience caused by the disconnect, delay in response, and lack of communication on our part. Thank you for bringing this to our attention, and we look forward to the opportunity to serve you better in the future.