Car Computer Exchange

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Car Computer Exchange

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.


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Car Computer Exchange Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

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3,103 reviews

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North Carolina
1 review
1 helpful vote
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Quick service and the product worked perfectly! I highly recommend Car Computer Exchange!

Date of experience: May 23, 2023
Florida
1 review
0 helpful votes
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ECM dodge diesel
May 23, 2023

Very professional company easy ordering called me back after my purchase.

Date of experience: May 22, 2023
New York
1 review
0 helpful votes
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Happy customer
May 22, 2023

Got the new computer it works well only problem wad it took longer to recieve then i though it would

Date of experience: May 22, 2023
Utah
2 reviews
1 helpful vote
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Hope for my Hemi
May 22, 2023

Initially I was treated very well the ordering process went smoothly and shipping and delivery was handled professionally. Unfortunately the first computer did not hold the Flash as it was supposed to and trying to reach them and deal with a warranty or repurchase has so far been frustrating. I belong to a forum of other Chrysler dealerships in my area and several people have used car Computer Exchange with very good results I hope that mine will be as productive and fruitful thank you very much Keith C

Date of experience: May 22, 2023
California
1 review
0 helpful votes
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Great service, Fast shipping!
May 22, 2023

It was very easy dealing with this company. Parts were shipped quicker than we were anticipating.

Date of experience: May 22, 2023
Colorado
1 review
0 helpful votes
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David Allison
May 22, 2023

If they would have sent me the right part at 1st then I would have not have to pay for towing. 3 times they sent me the wrong part.

Date of experience: May 22, 2023
Indiana
2 reviews
0 helpful votes
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04 Dodge Grand Caravan
May 22, 2023

Very good experience got my computer followed directions and swapped them out and the new computer fixed all my issues I've been having. Would recommend too anyone looking for a new computer.

Date of experience: May 22, 2023
Mississippi
1 review
0 helpful votes
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Service was fine but it did not correct all of my problems.

Date of experience: May 21, 2023
Maryland
1 review
0 helpful votes
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Fixed "no bus" on ram
May 21, 2023

I spent almost 6 months trying to understand my pcm code on my 99 dodge ram. I would receive the "no bus" code after about 15 minutes of driving and my truck would stop running. After exhausting all my options and trying a new pcm from another company, I decided to try a new pcm from car computer exchange. It saved my truck and runs like new. So happy about it. They were efficient and the pcm worked perfectly. It doesn't overheat like my old one and it came relatively quickly. They programmed it correctly unlike the other company. I'm happy with my purchase!

Date of experience: May 21, 2023
Illinois
1 review
0 helpful votes
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Dodge Dakota
May 19, 2023

Experience was as expected. Received correct part in timely fashion

Date of experience: May 19, 2023
California
1 review
0 helpful votes
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It works
June 18, 2023

I was looking for a part, you guys had it, I purchased it, I sent you the core. What do you want, a participation trophy?

Date of experience: May 19, 2023
Florida
1 review
0 helpful votes
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Everyone told me that it's a know factory defect. And getting one from the dealer would produce the same problem. It's been some time and the one I got from this website worked flawlessly! Hope you guys never stop making these.

Date of experience: May 19, 2023
New Jersey
1 review
0 helpful votes
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96 grand Cherokee
May 19, 2023

Called got info ordered new computer installed and works great that's it

Date of experience: May 19, 2023
Utah
1 review
0 helpful votes
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2005Neon trans computer
May 19, 2023

Very pleased with response, ease of finding computer and great results when installed.

Date of experience: May 19, 2023
Minnesota
1 review
0 helpful votes
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Quick, easy service!
May 19, 2023

Had what I needed no BS. Shipped and delivered in a short time, easy to work with.

Date of experience: May 19, 2023
Michigan
1 review
0 helpful votes
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Good product
May 19, 2023

Had a pcm go bad on my truck, dealer said a new oem replacement was no longer available. Called and ordered a remanufactured pcm from Car Computer Exchange and had it to my house within a few days.

Date of experience: May 19, 2023
Maryland
1 review
0 helpful votes
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Great service.
May 19, 2023

Ordered online. Arrived promptly. Impressed on how quickly the new computer showed up.

Date of experience: May 19, 2023
California
2 reviews
0 helpful votes
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Happy Customer
May 19, 2023

Ordering was easy, the computer came in as advertised and once it was installed the car started right up with no engine codes. I recommend Car Computer to everyone. You will be very satisfied with them. Thanks!

Date of experience: May 19, 2023
Tennessee
1 review
0 helpful votes
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Ease of ordering
May 19, 2023

The website is setup to help you get the correct part.

Date of experience: May 19, 2023
Pennsylvania
1 review
0 helpful votes
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Very good
May 19, 2023

Good was very fast delivery work very good car started right up so thank you for your help

Date of experience: May 19, 2023