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We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.
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The website was easy to navigate. I ordered the part and recieved it in a timely manner. I will use this company again.
This was a very easy purchase. Just fill out the form with all of the information about the car Vin number what type of car if it needs to be California legal. The price was extremely reasonable. Compared to others with a lifetime warranty. Don't bother with any other companies. Completely satisfied fast delivery just make sure you return the old computer core within seven days. I just wish they would give you 15 days. Excellent company.
Followed with everything as agreed on and sent good product!
Got a "No Bus" code on a Ram Van 1500 that initially pointed to a solenoid but happed to be a intermittent power failure to that solenoid from the old PCM. Simple order process and install has the old beast back on the road.
Was a good experience ordering from car computer exchange. Received in a timely matter. New computer works great.
When you follow the instructions that are included in the box,you will most likely find the reason your computer burned up in the first place.
Thoroughly check the sensors and systems that the computer is controlling.
Alternator,cam sensor,
crank sensor etc.
When I removed my alternator on my dodge van to have it tested as per the instructions included in the computer box,
I found my coil right behind the alternator.
It was completely rusted out.
I replaced it with a high end replacement.
Checked all of my circuits with the help of my dodge service manual,which I bought from ebay and installed the rebuilt computer.van started right up no check engine lights.
Runs perfect, no bus gone.
Thanks
Ordered a tcm for my truck and it shipped quick and worked perfect.
With a few simple steps and a very short wait time, I had my new refurbished ECU. Installed it and started my vehicle!
Received the computer, installed in the car, started and drove about 6 miles. No problems. 75 year old lady is very happy to have her car back and able to go when she wants to. It took a little while to get the computer, but you can't rush perfection.
Very nice people easy to work with. They took the time to explain what could be wrong with my car. Very good job
Experience was great! Thank you so much! Car no longer has computer issues!
From the website to talking with a person. This company is top-notch. Very knowledgeable, helpful and personal. You get top quality equipment. Thank you!
Car computer exchange makes it painless to fix your car computer issue! Simple and straightforward directions with fast shipping!
The PCM took almost a month to come in and when i got it, it was not programmed correctly and had to pay 180$ to get it programmed correctly, I do not recommend
Ordered ECM and was told it would ship in 48 hours. After 10 days item still not shipped and was given numerous excuses. After countless phone calls finally talked to someone who gave me another excuse. Told them to cancel my order and was hung up on. Made approximately 2 dozen calls and most of the time it seemed as if someone would pickup and then immediately hang up. A few times reached menu but when connected no one would answer. Finally reached someone who told me my ordered was canceled and refund would be issued. Still have not received refund so now have turned it over to payment insitution. When I did reach them they called me by name before I even told them who I was. This confirmed my suspensions about being hungup on or calls being unanswered. I also plan to file complaint with NC Attorney Generals office. This scam company should be prosecuted and put out of business.
They do everything possible to make sure you won't get your money. I returned the defective computer using the return label they provided only the label could not be read by FedEx thus causing a delay of the delivery. The delay put my return outside of their 7 day return and refund policy. I dropped it off in time but the shipment took 10 days. I tried contacting them via the website with no response, I tried calling but no one answered any of the menu options except the Sales line but they put me on hold and never came back. I'm now finding more bad reviews for this company saying they didn't get their refund so I now believe that the good reviews are fake. Be warned! This company is a scam. The parts they send don't work and they do NOT respond to customers about their GUARANTEED refund.
Answer: No, they sent us 2 non-working ECUs and I had to file a complaint with the credit card company to get my money back.
Answer: It would be easier to give a full grown lion an enema.
Answer: There are only really two ways to reach this company. The first way is to call the number and ignore all other menu prompt options and just press 1 for sales. It's all they care about. Otherwise you will be listening to elevator music for thirty minutes before getting dropped out of the system and calling back. The other way is to send an email and wait two to three days for a poorly typed one sentence response that doesn't fully address your issue, and this will go back and forth for a week until you finally get somewhere. Good luck and Godspeed. The other

