BooksiReviews 191

I had The worst experience ever buying a package from this company for my vacations. I got a package, I selected the days I was going to be there and bought my ticket. Then they said I had to call to confirm my reservation and When I called they told me they didn't have availability, they could offer me something else around the area charging me almost $1,300 in "taxes". SUCH A SCAM... I asked for a refund Don't believe in the Ads they run. I wont buy anything from this company ever again First and last.

I paid for a trip but I haven't gotten a confirmation email and I can't get ahold of anyone with this company. Poor customer service in my opinion.

That sounds great, but, please explain to me why the advertised location for lodging was on Mountain in Lincoln, NH and the actual lodging was at a different location 25 to 30 minutes away? That would require us to load and unload our ski equipment and gear each day we were on vacation and drive 25 to 30 minutes each way each day to stay at a 2.5 star hotel. Also consider the potential impact traveling in the White Mountains in the winter, where it snows on a frequent and regular basis. Simply stated, it was not as advertised.

These people are a bunch of liars and scammers! Please for the love of God, don't fall for this bs! I bet my review won't even be posted because they are weeding out all the people trying to warn others! Class action lawsuit in the works!

I had an issue and requested a refund. They were very gracious at complying with my request and offered a prompt refund

I have attempted to communicate over the last 3 weeks with no results. I have called 16 times, sent 9 emails and responded to 5 emails regarding a closed case. Impossible to communicate with and no way to book dates or ask questions. Buy from anyone else!

My fiancé and I have tried with 2 different cards to purchase and it keeps declining and saying "over limit". Upset because I wanted to take advantage of the Black Friday deals but I highly doubt booksi will honor those.

Booksi charged my account the minute I gave my information. Then when went forward to book my trip there was no human to talk with. Several Argents failed. Later I got few calls back from travel agents that said they have no connection to booksi. They Tried to charge me double of the advertised deal, and did nothing to help me cancel my request.I tried to call again, tried their web page, to get support, but then got onto a loop without any resolution

I was accidentally charged for something I did not order. I sent an email to customer service. Within less than an hour I received a full refund and a follow-up telephone call. This is some of the best customer service I have ever experienced with an online purchase issue.

This is a scam. I purchased a 4 night for 2 in Cancun. My card was charged immediately but I never received a conformation email. I've tried to contact your company but of course there is no number to call. Only a chat that gives automated answers. You should be ashamed. I'm calling my bank to report fraud and will be making a complaint to the BBB

First I want to say that the customer service here is horrible! I purchased a stay in Daytona/ Ormond Beach at the Best Western- Castillo Del Sol and have tried to book it a few times, but dates are never available. This time I asked what dates WERE available and was told there were no dates available at this property AT ALL! They continually offer "another destination" which we DO NOT WANT. We paid for this SPECIFIC property because it is near family. We were offered another property in the area, but not available for 2 months! What kind of scam are they running? Bait and switch! I asked for a refund as the property I PAID FOR is no longer available and was told it was non-refundable. I will report them to the State of Florida as a scam! BEWAREOFf BOOKSI!

After my review customer support took required action and refund the complete amount

You supposedly get 3 days to opt out, which I did because the original offer I signed because of I could no longer find. Of course, not only did they not credit me for the 3.99 trial, they also billed me a second month. They did eventually credit one of them, but not until I had to waste precious time chasing down a refund. DO NOT JOIN

I was super excited about the deal for Apple Tree Inn in Petoskey and before I gave Booksi.com my money I phoned the hotel for availability - and GUESS what?! The hotel told me NOT to purchase the "deal" - the hotel does not honor this so called special and you are out your money. What a horrific way to do business... be very careful! Buyer beware - I'm very grateful I phoned the hotel before booking this "special".

I don't know what booksi is nor do I care to know. I do know that $29 was taken and I still haven't gotten it back!