BookOnlineReviews 10,229

Kennelyn was very enthusiastic and enjoyable to talk to about my reservations. She was thoroughly engaged in getting me the room I wanted. And the best pricing available. Thanks. 😊

Emilio was great. He helped us get just what we needed in an hotel room and parking accommodations for our oversized vehicle. He worked efficiently, effectively and professionally.

Lauren was Amazing she was like I was talking to a family member….
She was helpful answered my questions and honored my discount too….
Thanks Lauren look forward to our trip 😊

Marinela was very helpful in making my reservation. Even though we had a few problems with card info she patiently waited until we got it right.

Pedro provided courtesy, friendly, professional care with assisting me with reservation. Very knowledgeable and appreciated his patience.

A very thorough search to help me find a hotel room. Because of this I went for the Hilton Inn, regardless of the price. Thanks for your dedication. I also donated $20 to the animal rescue as a gift from the hotel.

I made a reservation with a human being by phone a week or so ago. I did not realize till today that I received no confirmation. I called Travelodge. The gentleman with whom I spoke was understanding, patient, kind and accommodating. I now have a confirmed reservation and assured I would get my Wyndham Rewards points for our one night stay at Travelodge.

Thank you for a great customer service experience. I was treated with kindness and respect. These are valuable skills that are lacking in our world today. Thanks for being stellar. The first time I called a woman by the name of Joleen answered. She was equally amazing! SHE is why I called back! Praises to her too! 🙌🏽

I had to make last minute emergency plans to fly into Dallas. Carlos was very professional over the phone and eased my mind making sure my reservation was perfect. He assured me that I was getting the best price available. I always stay at the Holiday Inn Express when visiting as I know the hotel and rooms are clean and the breakfasts are a great way to start the day.

My experience booking a hotel room with Jose was outstanding! He was very thorough and accommodating with my requests. I appreciated that he stayed on the phone until I received my confirmation by text and email.
Thank you Jose for a great experience!

I attempted to book my hotel online, but it got stuck when I entered my card. I called directly and spoke with Eugene, who was very helpful. He took care of everything for me made sure my card was charged appropriately. I had a room told me about my amenities. Great customer service.

I was pleased with my experience on the phone with April N. She was polite, quick with helping me get my rooms booked while also getting me informed with helpful information about the our stay coming up.

Excellent… it is because if her attention to detail and caring attitude that i chose to stay. Plus she spoke english very well

Carlos was who helped me. He was so polite and helpful.
My card wouldn't go through and he took my sisters. We live together.
Carlos was so helpful while I was so embarrassed. He kept saying it's ok it happens.
If I could give Carlos a 10 I would give him a 20! Carlos is an absolute asset to your company.
Thank you Carlos for your kindness and help.

Fue formidable la atención no me la esperaba que atendieran así y muy clara y de mucha ayuda

Janella was very helpful to me securing a room for my friend's birthday party. I am unfamiliar with the area, also she assisted me when my credit card info didn't go through. She was very patient and walked me through the steps. She is a credit to your staff. It was a pleasure working with her.

Giselle was personable, factual and extremely helpful! She also had a great sense of humor!
You are lucky to have such a nice employee!

Took a chance and decided to call in our reservation. Great idea! Got the room we wanted, better than internet pricing. Service was prompt courteous and helpful.

Helpful and kind for last minute travels