Blinds.comReviews 2,915

Ordered 5 blinds before. Couldn't wait until this window was ready so I could order blinds for it! They are wonderful.

Spoke to Trent over the phone. He was very helpful! He was patient with me and very informative. He was very professional, but natural. I hate scripts. He was very good.

Disappointing. As we were getting ready to hand the 5 sets of blinds we ordered and received, NOT ONE of the blinds came w/ anything to hang them with. My husband reached out, and it took 7 days to process the concern/problem, and we have since been told it will take up to 3 weeks to receive the "missing pieces" from our order. So we have to wait and wait. Our order came in 2 separate boxes, neither of them had anything to hand the blinds with. VERY DISSAPPOINTED with the customer service side of things. Still cant say anything one way or the other about the blinds. We are still waiting to be able to hand them. :(

I ordered 9 blinds on November 27. Estimated delivery date January 4. On January 5 I called to see where my blinds were. For some reason my order was placed on hold by blind.com even though they charged my credit card when the order was placed. I asked fir a manager to call me to explain the delay. My inquiry was"escalated". It is now January 10 and I still have not gotten a call from a manager although I got an email stating my order was shipped with a fed ex reference. The fed ex reference only indicates that a label for shipping was prepared on January 6 with an estimated delivery date of between January 19-24. The blinds were not shipped. I will never purchase from blind.com again and will tell everyone I know to never buy from this company that has no regard for customer satisfaction

Measuring was easy, entering the measurements were easy. The fit was great, love the look of these shades in our bedroom. They were easy to install. The hardest part was the lovely choices we had to choose from.

Repeat customer...Great product, service and price...My go-to for blinds...Have used Blinds.com for my entire house, over 15 blinds.A+++

I've done business with this company in the past. Their website makes ordering soooo easy. And the customer service was excellent when I needed them several years ago. I bought Bali because the lifting system is quieter and more sturdy than the house brand.

Do not order from this company. They have a terrible customer service. Only one installation provider in my area. For the second time had to wait multiple months for my blinds. Customer service doesn't care and told me their supervisor denied my request to speak to them. Customer representative ended the call by telling me the ball was in my court, that no product was made, and that the best option they had to offer me was wait for 3 months for my blinds or cancel my order for the second time. Disappointing, never ordering from this company again!

I found just what I was looking for and the size I needed. I went online to the nationally known "big" stores but they didn't have what I needed. So I found Blinds.com, they had what I wanted and ordering was easy!

So far a great easy to navigate site. I hope to order more blinds for the rest of the house soon!

I've purchased from Blinds.com previously & have always been happy. I did not give 5 stars because I realized I really do not like the push up & down option as opposed to the dr's string on the wood blinds. The blinds seem to be slightly off kilter as a result.

Easy to use site and great customer service when you need them. Have bought before and will always purchase from Blinds.com

The blinds I ordered for my bathroom window fit perfectly and are very well-made. I'll probably order more in the future for other windows in my house.

EASY REFERENCE TO PREVIOUS PURCHASE; EASY SELECTION OF NEW BLINDS; EASY INSTALLATION. NO COMPLAINTS.

It was easy and they were very helpful. Came to Hawai, but they did send it. And i'm just going on till I get to the office

I order from blinds.com for all of my employers rental properties and my own rentals and have never had any problems. Well made blinds and easy to navigate my order on their website.

I ordered the wrong size and they replaced it for free. They even told me to keep the old one. I will definitely order from them again

I've heard good reviews, and so far so good!

Update: I am still in love with our blinds! They were just what we needed and were looking for!

I'm a repeat customer. I had a wonderful experience prior and knew that I'd be in good hands for this additional purchase.

Pretty good for an old timer. Good selection. Still going back to my basic setup. (Not happy having to submit my comments to Facebook or Google)