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Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
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See the above. Other blinds we have you only have to turn once, not really a big deal though
I really liked the hexagon head on the screws, which make it easier to screw into the wall using a hex drill bit
They made it easy from start to finish. I just logged in and entered my information, chose color and style, then hit the order button. Once it arrived I opened the box and checked out the mounting instructions. I Ioved the easy to place and mount the brackets. You just mount the brackets and the blinds just nap into place.
Did not appreciate that Blinds.com subcontracts to Home Depot and does not identify that supplier. Home Depot intentionally shipped damaged hardware knowingly. My experience with blinds.com was very good and promptly replaced the damaged items.
I recommend you train your representative's better, I received different answers to the same questions
Super pleased with everything about working with Blinds.com. Their instructions on making measurements accurate resulted in everything being perfectly sized. I ordered 4 blinds total, 2 smaller, 1 medium, and 1 large, and it said they were going to arrive in two shipments, but they actually all arrived on the same day - the earlier of the two listed delivery dates - so that was great. Installation was easy - removing the attachments for the 25-year-old blinds that came with my house was much more difficult than installing the new blinds. I'm considering getting blinds for more windows, and if I do, I'm not even looking at any competitors - Blinds.com all the way!
Love being able to really get specific
I really like these wood shades. Cordless is super nice. They are expensive but well made. Others I purchased look just as good as new after many years of use. Many styles to choose from. They are very easy to install. I am a repeat customer.
I love your woven wood blinds and have never had any problems installing them or with functionality. Thank you.
My second order with blinds.com and again. Easy to order, very happy with the price and quality. Just dresses up my windows and provides the perfect fit and feel.
Easy to use site, second order. Nice product, dressed up widows nicely.
Purchased three blinds. First the color was more beige than grey, I picked a grey. Next I ordered the cord for up and down operation, the cord was only about 6 inches long and as these windows were a little higher than normal I could not operate the blinds without standing on a chair. Ok, so I contacted customer service, they ordered my longer cords... GREAT, actually not so great! The new cord assemblies do NOT WORK with the blinds. They are very different from the ones that came with the blinds and NO instructions on how to install on the blinds. Actually I don't believe they can be.
I ordered just the vertical blind rail, it fits perfectly in my window. Customer service is very helpful in the ordering process. I would order from them again.
I received my blinds quickly and opened them to make sure they are the ones I ordered. I haven't installed them yet, as Im in the middle of renovation. They look very beautiful but aside from that, I cannot comment on installation or operations.
I bought 1 inch wood blinds less than two years ago and now they have been discontinued so I can't match them now. The brand was Bali.
The slats on these blinds never seem to be in a straight line (the slats don't stack evenly one on top of the other). I've tried moving all the slats to one side to make them align but after opening and closing they come out of alignment. I think the design is to have maximum blockage of light thru the blind, but the slats don't stack evenly, and they have a ragged appearance.
Chat was very helpful with entering promo code info!
The blackout blinds honeycomb that I ordered for the front bedroom to avoid the spotlight. We're so heavy. I could hardly lift them. I'm an older person when I try to get a replacement blind they wanted more money for a different blind. I think this is wrong. They should've given me a blind at no extra cost.
Easy to make appointment I kind of know what I want put don't want to pay retail
Easy to order, easy to install, looks just like photos! I ordered top down, bottom up cellular light filtering shades for my business. So happy with our purchases thank you!
The blinds are excellent quality and the sizing was perfect. I ordered outside mount but they came with an inside mount valance. When I called customer service I was able to speak with a real person (extremely rare these days) and the service was exceptional. Super nice people.They sent the correct part out with no issues. I would absolutely recommend Blinds.com
Easy ordering and customer service was excellent.
Excellent product, easy to install and measure. Will be buying from again. I would recommend to anyone looking for quality blinds
We had to change our installation date and this was easy to set up. A simple phone call with minimal wait time was all it took.
I chose the blinds, made the measurements, and received the blinds. They fit perfectly and were easy to install. Very satisfied.
Easy to schedule the complimentary measurement appointment. Installation was quick. Love my solar blinds. Selected soft shale for my pale oak walls.
Ordered matching blinds from a previous purchase. Website is very easy to navigate and I was able to reference my old purchase to help with the election of this order. Easy to purchase and at a great price. Shipped promptly, no issues with delivery, easy to install. Exactly what I wanted. Thanks!
Great experience. Very easy to design my blinds. Great selection and price. Very happy with previous purchases as well
I found the blinds I needed easily, they were what I expected, and putting them up was really easy.
I'll shop here again if I need more blinds.
Nice selection, good guidance on how to measure, great prices.
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.
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