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Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Came just in time to install before Christmas. One blind was for my kid's bedroom - the blackout was perfect for the new west facing window.
Having real people check in and let me know what was going on was great. The measurement was precise and the installer was professional and fast.
I like being able to view the options and saving my window sizes really helped.
The blinds arrived on time as described in email; they are nice blinds, quite easy to install, and fit by window quite nicely.
The blinds we ordered from Blinds.com arrived in a timely fashion and we were very pleased with the quality. Good product for the price. I would recommend Blinds.com to other people!
The process for adding items to the cart was a little slow.
I was nervous with ordering myself but it went smoothly and I had the blind hung up in my bedroom. It fit perfect. I will order again in the future.
All of our questions were answered by a helpful representative by phone. He allayed all of our concerns. And the blinds fit beautifully.
Very helpful staff who made ordering easy.
Ok. An obvious drop in quality compared to blinds I bought 2 years back. Push button device for raising and lowering blinds is cheaper and not as sturdy.
I thought I had ordered my blinds with a remote control, but I was not sure. I called customer service, and the agent helped me understand what I needed to add to my order, including blind options and overall pricing.
Product as described. Good quality. The only thing I would change are the instructions. First step states to leave at least 3/4 of an inch from the edge, but may be re-written to say no more than 3/4 of an inch and explain why. Need space to attach the ballast during the final step. Also, ordered two blinds but only received one wand. Not a huge issue, but two wands would have been nice. However, overall satisfied.
Ashley was very patent and professional. Very responsive and courteous.
I have bought several sets of blinds from Blinds.com and have found them to be well made, easy to install and last a long time. This latest order does not disappoint!
Called customer service for help with measurements. They were patient and answered all my questions. Awesome!
Designer who helped me order was very friendly and helpful. I was glad to have her as a resource since I had trouble figuring out how to order on the website. I was also confused about the difference in price for two different 3% shades. I should have ordered more samples to compare quality, not just color. The quality isn't as nice as some we ordered for the front window from Blindster, but they'll have to do. I just hope they last. I certainly did appreciate the measure and installation by the trained professional. Overall, everything went well.
Hope to use your services. Appreciate the free measure and free samples.
Fast ordering and satisfied with my choice of blind, exactly like the picture and matches perfectly. I recommend Blinds.com for the nice selection.
Easy and nicE SELECTION with affordable prices
Great! Love the instructions that come with it. Very clear. Would buy again until this keep asking for review and forced me to write a 100 letters review. This is ridiculous
I carefully, carefully measured the windows. I received helpful information via chat with Blinds expert. The blinds came, well packaged. I hired someone to install them and the blinds fit perfectly. The installer found them easy to install. I like how they work and I like how they look.
The chat with Chad went well. Ordering was easy
Purchased the cordless blinds for glass front door. Arrived ahead of schedule, which was nice. I installed. Measurements were precise and they functioned perfectly.
They fit, good quality and ship fairly quick! This is one of May orders I have placed.
I have 2 more windows yet to order for.
So many to choose from. Easy ordering and quick shipping.
Blinds.com has an amazing selection of window coverings. Our purchase was a repeat, but in different sizes, so the same shade design covers all four different sized & shaped kitchen windows. Ordering is straightforward, & shipping is fairly fast (all things considered). The site clearly explains how to order the correct size, & illustrations explain the options available. I would definitely shop at Blinds.com again.
Easily moved through site to complete this order
They work perfect! They look great. They arrived promptly. I don't know what else to say. I will order from Blinds.com whenever I need more.
I entered the wrong length for my blinds on the original order and they were short by ten inches. No questions asked on the replacements. They arrived on time and look great.
This will be my 4th time ordering blinds from Blinds.com. Every time they get it right! Beautiful blind, perfect fix every time and customer service is extremely helpful. They never disappoint. I have 2 more windows that will have Blinds.com blinds on them soon.
Thank you.
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.
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