Blinds.comReviews 2,883

They messed up the order not once, but twice. First the width was wrong, so they sent a remake, but then the length was wrong. They said they would send a second remake and provided a tracking number, but I never received anything. When I called them, they blamed the carrier and claimed they cannot intervene because they are "not really the shipper" they are just the middle man. I am now trying to recover my $1,100 by disputing the amount with my credit card. Also 5 weeks have passed since I first placed the order and I am still without shades. If you like this sort of experience, order from Blinds.com.

I purchased blinds 8 years ago. After many remodels some of the valance clips were broken. I looked all over town for new clips to no avail. For some reason "Blinds.com" stuck in my head. I gave them a call and once they got my name they asked how many I needed. Wondering how she knew exactly which ones I needed she said, "I have your original order right here". I hadn't even remembered that I bought them there. I asked how much they were and when she said, "no charge" I almost fell out of my chair! They were sent right out and I had them installed within a week. That's customer service! They will be getting all my blind business and excellent word of mouth recommendations.

Blinds.com has been by far a very pleasant experience from my initial purchase at 1/9/14 for 3/8 double cell light filtering top down bottom up shades to a recent remake 6/29/15 of one of my 8 blinds that failed. In exactly one week from my call to them the replacement is at my door. AWESOME! Blinds.com is with out a doubt the best customer service i have ever experienced to date. What impressed me when i first got my initial order 1 1/2 years ago was the quality of the blind, hardware and ease of installation. The personilized talk with a representative to make sure every blind was the correct in size. All of my 8 florida room blinds covering 40 foot were a slightly different width and they were perfect. They also had a competitive if not the best price. I would strongly recommend everyone to buy from them. Thank you, thank you

I've purchased from blinds.com several times for a variety of their window solutions, including room darkening bedroom blinds, sheer living space blinds, even top-down-bottom-up versions. Most recently, I purchase a few blinds specifically for our skylights. Their products are top quality, very easy to install, but their customer service is what brings me back every time. They'll recut shades if you make a mistake and even recently sent me new hardware that I lost. I will never hire a service to install blinds in my home again. Blinds.com is the way to go and we've done so for a few of our homes.

I am writing this review to let everyone know how amazing this company is. They have a great customer service and great quality. I found them through google and I was skeptical because I have never heard of them but I took the leap of faith and ordered. I received my order so fast with a great packaging. We hung it on our kitchen and we loved it. I had a problem with my measurements (and it was totally my fault) but they took care of it for me without NO HASSEL! I am going to order another one since I love everything about them. Thank you for being so nice and helpful.

We ordered three honeycomb, top down/bottom up blinds from Blinds.com. Shortly after installing, two of them did not operate smoothly. We contacted the company and received an immediate response from their personnel thanking us for contacting them and that they would look into our situation immediately. With no hesitation they sent us two new blinds at no cost. They stand behind their product and their guarantee. Blinds.com and their staff are to be complimented for their great product and customer service.

Ordered vertical blinds for the front (very large) living room window and patio vertical blinds for the family room. So many wonderful choices to pick from. Received them quickly (within the week I ordered them). The living room window track was bent. Looks like damage caused by shipping company. Called Blinds.com. Received excellent customer service. New track being sent. Patio vertical is great. Will definitely purchase from Blinds.com again. Great product, excellent company. The blinds are beautiful.

Just had a horrible experience with this company. I ordered blinds that are poor quality and dont deliver the results claimed. After the blinds repeatedly fell I called for replacements and was sent the same brackets. I tried to return them since they are not what they claim to be or do and was told I had passed the 30 return limit. I am now left with a poor quality product and will never order from this site again. The cheap brackets sit 2 inches away from the door. This creates no privacy or room darkening effect. Also the way its designed the blinds fall out of brackets and then get damaged by the fall.

There are many things I love about Blinds.com. I just purchased three blinds for my very large living room windows. I measured the windows while following the instructions on the web-site. When I calculated the price I was surprised at how economical the blinds were. After receiving the blinds I was more than surprised because the color, size, and packaging were all PERFECT! What a great value.

The customer service people kept me informed of the progress all through the project and the blinds arrived right on time. They were easy to install and the packages had all the hardware I needed.

I highly recommend Blinds.com as the place for window treatments and will certainly purchase from them again.

Thanks to Abe Solomon, Stacey Brenham, and all of the fine Folks at Blinds.com who helped me transform my old living room windows!

Barry Smyser

I am so impressed with this company, their product and their customer service! Not only have they been incredibly helpful during our renovation process, their blinds are excellent quality, look beautiful and when we encountered issues with our contractors tossing some parts out by accident, blinds.com replaced the parts with no hassle or questions asked. I have recommended this business to several friends and business associates and will continue to use their product for future properties and projects.

I am a repeat customer of blinds.com. I became a repeat customer because of the great quality, price and value of the products that they sell. They had a great support system and website that made it easy to try to "go it alone" in terms of measuring and installing blinds. I became aware of how exemplary their service is on my last order when I made an error with 2 windows- and they send me new blinds to correct my error at no charge! Their service professionals kept in contact with me during the entire experience. I have recommended them to others. They have great people and great policies. Thank you blinds.com