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Blinds.com

4.7

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
743
value
107
shipping
112
quality
2,552
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155,211 reviews

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Florida
1 review
1 helpful vote
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Very good customer service. Will not let you down and will make sure to make things right.

Date of experience: November 2, 2014
Pennsylvania
1 review
1 helpful vote
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The people (Megan)at blinds.com were a pleasure to deal with. I had a problem with one of my blinds and they could not have been more helpful. They sent me several troubleshooting ideas and when none of those worked they had the manufacturer replace the entire blind - and there were three blinds on one headrail.
I had purchased blinds from them before and hah been extremely satisfied and, after this experience, I will purchase from them in the future.
I highly recommend blinds.com

Tom Verney
Boiling Springs, PA

Date of experience: October 23, 2014
California
1 review
1 helpful vote
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Blinds.com has price and service that can't be beat. My custom made motorized blinds came exactly as described, with all the necessary parts and information required to install them. When I had an issue with one of them after a year, the friendly and courteous staff at blinds.com helped me resolve it immediately. I highly recommend this company.

Date of experience: October 5, 2014
California
1 review
1 helpful vote
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I received our roman shades on Saturday (much earlier than anticipated) and were able to install them prior to a large party we were having on Sunday. What a wonderful surprise! And they were perfect - exactly what was anticipated. We could not be happier with them. I made an online appointment with their Design Consultant, Stephanie Boggess, and having the personalized assistance made a huge difference in making the experience a much more positive and confident one that going alone. I will never consider ordering again without consulting their personnel. Everyone I dealt with at Blinds.com from designer to accounting personnel provided top drawer customer service - prompt, courteous, knowledgeable and personal. I even got a kick out of the "Love, Blinds.com" at the end of each order communication. But I think that was so because I did feel the love.

Date of experience: September 8, 2014
Arkansas
1 review
1 helpful vote
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Congrats to your employee training folks. Your customer service people are perfectly marvelous! Most helpful, kind and courteous, friendly, fun people. I really enjoyed Marvelous Marvin at blinds.com and Christine at Pro Design. Can't wait to order more drapes! They came today. They have these really cool adjusting hooks! I'll never make drapes or curtains again. They arrived five days before promised date, even though they got hung up five days clearing customs.
Best company ever, THANKS to all...

Shari

Date of experience: May 6, 2014
Washington
4 reviews
11 helpful votes
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I have purchase blinds from blinds.com twice and plan to buy more. Great site, easy to work and the instructions are perfect on how to measure to insure the correct fit. The purchased 2 sets of real wood blinds, color was perfect and installation was easy.

Great site to by any type of blind or shade

Date of experience: May 10, 2012

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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