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At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.8 stars from 3,785 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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The customer support and custom-made blinds are exceptional. I total recommend Blindster as the premier company for quality and excellence.
I have purchased from Blindster in the past and was very satisfied with the great quality. I recently purchased 3 more for my vintage windows. Once I received them, they didnt look like they would have fit properly. So, I contacted customer service to possibly return them. I was contacted promptly with different mounting options.
Once I mounted them, them fit perfectly. Their customer service stayed in contact with me to make sure I didnt have any issues.
They are prompt to reply to emails and their blinds last longer than the ones I had special ordered from Lowe's.
I will be purchasing all future blinds from Blindster
Received two room darkening shades for spare room and they are perfect. Easy to install. Will be ordering again in the future.
The quality of the blinds is good. The instructions for pairing the motor to the remote control is wrong. The location of the P1 button is not as shown on the instructions. We got online and found a separate set of instructions that also had an error. Between the 2 sets of instructions, we were able to figure it out. Please fix your instructions
Diane, thank you so much for your honesty and persistence in working through those incorrect instructions. We’re truly sorry for the confusion and will make improving them a priority to ensure a smoother experience for our customers in the future. Your feedback is incredibly valuable to us.
There is a big difference in quality between name brand and economy blinds. We decided to take the chance on Blindster brand double cellular cordless blinds. The product was of good quality. Unfortunately, there was a small tear noticed on the interior side post install. It wasn't a huge deal but it was new and bugged me. Contact customer service sent a picture and they immediately sent a complete replacement no questions asked. The new blind had no defects and I was even able to repurpose the torn one in a location where it was less noticeable. Very happy with the customer service and the product. Beats the hell out of ordering Bali at literally three to four times the cost.
Thank you so much for your thoughtful review, George! We're thrilled to hear that you’re happy with the quality and that our team responded quickly to ensure everything was just right. Your satisfaction means a lot to us, and we’re grateful you gave Blindster a chance.
We bought our blinds several years ago. One of the pull down handle/clips broke. When I called, they quickly sent me replacements at no charge! Thank you!
Carl, thank you for sharing such kind words! We’re glad we could promptly get those replacement handles to you and show our commitment to great service even years after your purchase. Thank you for sharing your experience!
I will cut straight to the chase and say that I started a customer service ticket believing there had been a mistake made either in production or distribution of a special order product. Through the set up of the ticket, Mary was extremely helpful and patient. She made sure she understood my problem, clarified where necessary, and requested additional information while telling me what the next steps would be.
When it turned out that I had just missed some warnings in the product specifications that would have impacted my order in a way I had not expected, Mary relayed the information from the warehouse clearly along with screenshots and verified proof so there was no doubt I was just mistaken.
Whether I would have ordered the product in the first place had I properly taken all the production warnings into account isn't really the point here. The Blindster warehouse team built the product correctly as they stated they would, and their customer service team did their job handling the ticket to its conclusion excellently. My only complaint is against my ability to read properly that day.
Kevin, thank you so much for taking the time to share your experience. We're really glad Mary could guide you patiently through each step and clarify every detail—transparency like that is exactly what we strive for. Your honesty resonates with us, and we appreciate your understanding as much as your kind words about the support you received. Thank you for being the best part of Blindster!
Everything about our order was perfect. The blind fit perfectly and easy to install. This is our second order with this company. They do a fine job.
Cheryl, thank you so much for your kind words and for trusting us again—we’re thrilled to hear everything fit perfectly and was easy to install. Knowing we made the process smooth means a lot, and we look forward to helping with any future projects you have in mind.
This was our third order from Blindster and we are very satisfied with the blinds and the support from the good folks at Blindster. The EZ-Mount installation is a game changer, so fast to install new blinds and no holes in the wood trim. What a fantastic solution! We will definitely be ordering more blinds in the near future. We highly recommend this company for your blind needs.
Joe, thank you so much for your continued trust and fantastic feedback. We're thrilled to hear the EZ-Mount installation is making a difference and truly appreciate your high recommendation—we look forward to helping you with more great shades soon!
As a Realtor and home owner, it's important to have faith in a company and product to not only use on my home but when I refer to my customers. The products offered are great quality and in various price points to meet different levels of need and budget. Ordering is easy, love that the boxes come labeled with the rooms the blinds are to be installed in, especially helpful when doing an entire home. The warranty is none like I've seen before! I've owned my blinds for 7 yrs. One of the cords broke that lifts the blinds. I contacted customer service to look up order number to see which one it was to order and pay for a new one, and THEY told me it was eligible for replacement under the warranty! What a pleasant and unexpected surprise. My clients have all been very satisfied with the company and products, as I continue to refer Blindster to them. Keep up the great work!
Gabrielle, thank you for sharing your wonderful experience and trust in our products and team. We’re delighted to know the labeling and warranty made such a difference. We’re committed to supporting both you and your clients with reliable solutions every step of the way and look forward to continuing to exceed your expectations in the future.
I ordered the wrong type of shade. Cindy was extremely helpful in getting me a credit even though it was my mistake.
Will definitely recommend to all my friends.
Donna, thank you so much for sharing your experience. We're glad Cindy could assist in resolving the situation smoothly, and we truly appreciate your recommendation. If you ever need help again, we’re here for you!
My Blind did not fit, as my measurements were a little off. In one easy call Blindster had a replacement blind sent out! Great Customer Service!
Thank you, Melvin, for sharing your experience and kind words! We're grateful for the opportunity to assist you with our Fit or Free Guarantee and truly appreciate your support. Looking forward to serving you again in the future!
Lola helped us to update our order for a better fit. She was quick and responsive.
Curtain was easy to install too if you have the right measurements.
Hi Lucy, thank you so much for the lovely review! We’re so glad to hear that your experience with Lola was a great one and that your blind was easy to install with the right measurements. We truly appreciate your feedback and are always here if you need anything in the future!
I had a very positive experience with Blindster from start to finish. The ordering process was simple, the website was easy to use, and the blinds arrived on time. The quality met my expectations, and everything fit perfectly. Overall, I am very satisfied with my purchase and would definitely recommend Blindster to others. đź‘Ť
Stepan, thank you so much for sharing your experience! We're delighted to hear that everything—from our website to delivery—went smoothly and met your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future.
These guys make the BEST shades - so easy to install, so attractive, and replacing two of the six that I ordered and mismeasured (dumb!) for only $40 to ship them... so so so grateful! Highly recommend Blindster!
Nola, thank you so much for sharing your experience! We're thrilled to hear you love the shades and that our team could easily help with those replacements. Your recommendation means the world!
Overall, very good experience. Second time I ordered blinds from Blindster. Measurement process was simple. Ordering was straightforward. Delivery was very fast. The only minor improvement that I would recommend is some clarification on placement of the mounting brackets in the window casement for interior mounting. If you could provide a clear diagram on the instruction sheet, such as measurement from the front of the casement to front of the bracket, or from window frame to back of bracket, or some other clear instructions and pictures it would be helpful. Great product--love the blinds!
Hi Mark, thank you for your kind words and thoughtful feedback! We’re happy to hear you love the blinds and appreciate your suggestion about enhancing our installation instructions. Thank you for choosing us!
I have other beautiful shades in my home. BLINDSTER looks similar.
With a 53 inch wide window the top down and bottom up design flows in perfect balance.
Having used this product for a very short time it is definitely one I would consider purchasing again.
Jnell, it’s awesome to hear that the shades fit so perfectly and added that just-right balance to your window! Knowing you’d happily choose them again really makes our day. Thank you for sharing your experience!
Everything about these blinds we have nothing but good things to say about them. The look. The perfect fit. Even how fast we got them.
Kevin, thank you so much for your kind words! We're thrilled to hear you love the look, fit, and quick delivery of your blinds. It's customers like you who make what we do so rewarding. Looking forward to helping you again in the future.
I ordered the deluxe plantation shutters from Blindster. The process was so simple and easy. They shipped quickly and the quality is outstanding. We are so happy with them.
Jeremiah, thank you so much for sharing your experience! We’re thrilled to hear the shutters exceeded your expectations and that the process was smooth from start to finish. It means a lot knowing you’re delighted with your purchase!
Never had one issue with the fitment of the blinds. They're always protected and shipped very securely. They work well and are also very durable. I will always recommend blindster to anyone who asks. They look great too!
Thank you, Jarrod, for your kind words and steadfast support. We're committed to maintaining this level of quality and exact fit every time, and look forward to helping with your future projects whenever you need us.
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Thank you so much, Cathy, for your kind words! We're thrilled the shades fit perfectly and were easy to install. We look forward to helping with your future projects!