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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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So far so good with our blindster blinds purchase! Ordering was easy and good communication of when the blinds were ready. The only thing is, it took longer than expected for the blinds to be delivered. We weren't in a rush for them, but it is good to know up front, the approximate amount of time it will take for them to be delivered. So far, we only have good things to say about the blinds! Especially for the price point. I do recommend Blindster Blinds, and will use them again in the future.
The blinds were fine. The free shipping takes way to long. If I knew in advance. I would have paid for shipping. 3 or 4 weeks to get the blinds is a joke.
Thank you, David, for sharing your thoughts and for choosing us. We appreciate your patience with the shipping and look forward to providing you with a better experience in the future!
We were looking for Roman shades that would make our remodeled bedroom pop. As soon as I saw these shades on your website, (first one), I knew I found the ones. They arrived the same day our carpet was installed. Easy to put up and the quality is superb! The look they gave the windows, and room, is nothing short of STUNNING! Thank you so much. Loni W.
Loni, we're truly grateful for your kind words and thrilled that the blinds added a stunning touch to your renovated bedroom and your recommendation means a lot to us,. Thank you for choosing us!
I had one of my blinds stop working correctly and talking to customer service we found the problem and it was taken care of promptly.
I would recommend blindster to anyone
Scott, we’re so glad to hear our customer service team was able to quickly resolve the issue with your blinds. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Efficient, painless, prompt and end product is styling and performs as needed.
Thank you so much, Jen! We’re thrilled to hear that your experience was smooth from start to finish and that your new window treatments are performing exactly as expected. We truly appreciate you taking the time to share such positive feedback!
Ordered free samples which arrived quickly. I then chose the color and style of bamboo Roman shades for outside window frame mounting. Shades came exact size I ordered and look fabulous. So glad I chose Blindster.
Dee, thank you so much for sharing your experience with the bamboo shades. We truly appreciate your thoughtful feedback and are thrilled that you’re happy with your purchase!
I had the best experience with blindster with the help of getting me new replacements with my warranty!
Thank you so much, Dawn, for sharing your positive experience! We're delighted to hear that our customer service exceeded your expectations and that we could assist you promptly with your replacements. Your satisfaction means the world to us.
The blind is kind of cheapy in my opinion and has a wrinkled look. Other than that it's doing its job
We appreciate you taking the time to leave a review! While we’re glad the blind is doing its job, we’re sorry the appearance wasn’t what you had hoped for. Our customer service team is here to help, so please don’t hesitate to contact customer service at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST, if you’d like us to review this further or explore other options.
I had accidentally made an error in my shipping information. I reached out to Blindster and Cindy quickly took care of my problem.
Thank you so much, Sarah, for your kind words! We’re delighted Cindy was able to swiftly fix the shipping issue and make your experience seamless. Your satisfaction means a lot to us!
Mary was extremely helpful in replacing a year old bamboo shade that broke with daily use. Thanks, Mary!
Diane, we're so glad Mary could quickly help resolve the issue with your bamboo shade. Thanks for sharing your feedback!
Blinds were beautiful and easy to install. Had an issue and customer service was polite and quickly resolved the issue
Thank you, Sean, for sharing your positive experience. We're delighted the blinds exceeded your expectations and that our team could promptly address your concern. Your trust means a lot, and we look forward to helping with your future needs.
Ordered blinds for all of our rooms in our Row Home and we're completely happy with them. A few years later, one of the buttons on a particular set of blinds. It took one customer service call and an email later I had a replacement sent free of charge. Specifically, Lola the rep was beyond helpful and met our needs fully.
Appreciated the assistance and fix with this company!
Jay
Thank you, Jay, for sharing your wonderful experience and kind words about Lola and our team. We’re truly grateful for your continued trust and are glad we could quickly make things right for you. It means a lot to know our service and products are hitting the mark!
I measured 5 times for accuracy before placing my order. The blinds arrived, went up easy easy and loook marvelous, darlink!
Thank you so much for sharing your enthusiasm, Bob! We're thrilled to hear the blinds were easy to install and look great in your space. Enjoy the new view!
They went up without incidents and they fit perfectly. Will be buying more for the bedrooms.
Thank you, Catherina, for sharing your experience! We're delighted the blinds fit perfectly and installation was smooth. We look forward to helping you find the perfect additions for your bedrooms whenever you’re ready.
Purchased 3 new blinds and am pleased with them … as well as the 5 other ones I have purchased with in the last several years.
However 1 of the "tool-less" blinds is stiff and the plastic handle keeps coming off when pulling the blind down. Doesn't recoil as smoothly as the other ones and doesn't stay flush to the window sill.
Thank you, David, for being such a loyal customer over the years! We truly appreciate your continued trust in us. We’re glad to hear you’re pleased with your new shades overall, but we’re sorry one of the shades isn’t operating as smoothly as it should. If you’re still experiencing stiffness or the handle coming off, please reach out to our customer service team so we can take a closer look and help resolve the issue. Customer service can be reached at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST.
Great products! I ordered our blinds and shades from Blindster, everything is terrific! Customer service is awesome too and very responsive! Would recommend to any friends and family members all the time!
Maureen, thank you so much for your wonderful feedback! We’re thrilled to hear both the products and our customer service exceeded your expectations, and we look forward to helping you or anyone you send our way, with any future window treatments.
After receiving my order, I noticed that it was not leveling. When I called the customer service, they gave me friendly response. Finally, I got a replacement of the defective. It was hustle free. Great service!
Stephen, thank you for sharing your experience and for your kind words about our customer service. We're glad we could quickly resolve the issue and hope this positive interaction makes future projects with us just as smooth and rewarding. Looking forward to helping you again whenever you need.
A draw cord on one side broke unexpectedly on one of the blinds. I contacted Blindster to see what might be done to fix it. I was so fortunate to have the assistance of Lola who so kind, professional and courteous. Lola assisted me with the process and after sending in a picture of the issue, Lola promptly processed a request for a replacement blind as part of the accident protection plan. Wow is an understatement, I am incredibly pleased and happy that I chose Blindster for my blinds. A heartfelt thank you to Lola and Blindster for making my day and standing by their commitment for customer satisfaction!
Jim, thank you so much for the amazing review! We’re sorry to hear the draw cord broke, but we’re thrilled that Lola was able to take care of everything quickly and kindly. It’s wonderful to know the replacement process was smooth and that our Accident Protection Plan helped get things resolved right away. We truly appreciate your trust and are so glad we could make your day. Thank you for choosing Blindster!
Called to place an order. Service rep was friendly and efficient, which I liked.
Thank you, Pauline, for sharing your positive experience with our team! It means a lot that you found the service both friendly and efficient. Looking forward to serving you again soon!
This was our third order of shades from Blindster after our house rebuild from a fire. Our daughter-in-law recommended Blindster to us as they were completing their window treatments with their new home. It has been a very positive experience.
The entire process was made easy by following the process on the website. Once our shades were on order we had regular updates as to when they went to manufacturing, shipping, and then when they were delivered.
We installed them the same morning they arrived and like the others, look and work great!
Thank you so much, Paul! We’re truly honored that you chose Blindster again after your home rebuild, and it means even more that we came recommended by your family. We’re thrilled to hear the ordering process was smooth and that the updates were helpful along the way. It’s also great to know the installation went quickly and that your new shades look and perform just as expected. We appreciate your continued trust in us. Thank you for being the best part of Blindster!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Alison, for sharing your positive experience and thoughtful feedback. We're pleased to hear you’re happy with the blinds and appreciate your point about delivery timing—we’re constantly working to improve communication ahead of shipments. Your recommendation means a lot to us, and we look forward to serving you again!