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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,793 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 2nd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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New Mexico
1 review
0 helpful votes
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Okay
October 11, 2016

Well we ordered two the same and one of them was not perfect but I worked the bottom cord so it would go down all the way

Date of experience: October 10, 2016
California
1 review
0 helpful votes
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Weight problem
October 11, 2016

My first try at raising the blind I couldn't unlock it to raise it. I found that I had to lift the blind with my left hand slightly and then it unlocked OK. I didn'y expect the weight would be so heve for slats only about 3/4 inch wide. Now, after learning how to raise them they work fine and look good.

Date of experience: October 10, 2016
Oregon
1 review
2 helpful votes
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Fantastic!
October 10, 2016

I replaced the mini blinds from Home Depot that were only 6 months old due to damage from my vacation rental. I searched for reasonably priced options for cellular shades and to my delight found Blindster. The prices are great, installation easy and product FANTASTIC! Thank you Blindster for your site being easy to figure out for custom shades!

Date of experience: October 10, 2016
Ohio
1 review
0 helpful votes
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WOW! I was so amazed to see the quality of the custom fitted mini blinds I ordered. The packaging was great, the quality of the blinds was fantastic, the hardware was real quality. I am building a new home and had several different size windows to order blinds for. They all went up effortlessly and worked and fit like a glove. I am so happy I ordered from Blindste.com. I will never consider blinds from the big box stores again.

I was even surprised to find out how nice the blinds were, not cheap or low quality. One review mentioned that the screws twisted off. My only suggestion would have been to drill a pilot hole since these are not deck screws. My windows look fantastic!

I can't however post a glowing review for FedEx Home Delivery. They need a lot of improvement but everything arrived undamaged.

Date of experience: October 10, 2016
Illinois
1 review
0 helpful votes
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Good product. Good service.
October 10, 2016

I ordered custom blinds for my daughter's bedroom. The product was delivered as advertised and easy to install. It works well and is competitively priced.

Date of experience: October 10, 2016
California
1 review
0 helpful votes
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I was able to do 2 odd shaped windows for about $100. The neat, clean look of the verticals transformed my room! My husband EASILY installed them. A great experience all around, and I will be ordering more!

Date of experience: October 10, 2016
Illinois
1 review
0 helpful votes
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Speed and value
October 10, 2016

Always quick delivery and good quality blinds. I have purchased many blinds from them. Always a pleasure.

Date of experience: October 10, 2016
Virginia
1 review
0 helpful votes
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Blind
October 10, 2016

I am a returned customer. I trust the company. Products are very good. Customer services are very helpful.

Date of experience: October 10, 2016
Ohio
1 review
0 helpful votes
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Very Happy!
October 10, 2016

I've ordered 3 separate times with Blindster.com, and I've been extremely pleased with each order! When you catch the sales that they have, you can't beat the quality with the low price!

Date of experience: October 10, 2016
Florida
1 review
0 helpful votes
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Great Experience
October 10, 2016

They had an easy to use platform and great service!

Date of experience: October 10, 2016
Illinois
1 review
0 helpful votes
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Roller Shade
October 10, 2016

Quality was what we expected. Installation was easy. Very pleased.

Date of experience: October 10, 2016
Georgia
1 review
0 helpful votes
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Very satisfied
October 10, 2016

We had an issue with a blind and the company replaced it at no extra charge! Thank you for great customer service!

Date of experience: October 10, 2016
Nevada
1 review
0 helpful votes
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Night and Day Exactly
October 10, 2016

Exactly what we needed for our great room windows. We have a great mountain view but need privacy at night.
Price could not be beat too!

Date of experience: October 10, 2016
Texas
1 review
0 helpful votes
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Very Satisfied
October 10, 2016

Placing an order was so easy and the measuring guides were very helpful. Got custom made blinds in about a week. Quality very good and installation was easy.

Date of experience: October 10, 2016
Louisiana
1 review
1 helpful vote
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This was my second order from blindster. Quality-wise, after two orders with several blinds, they haven't disappointed me yet! I had an issue with one of the cordless blinds in this order not working correctly. They sent me a new blind without an issue, and it didn't work either. After much trial and error, we figured out the problem and blindster took care of the issue until the blind was working. Turns out, the wrong button was installed. (They also offered a refund, but I wanted to blind to work!) EXCELLENT JOB! And absolutely wonderful customer service! I'll definitely recommend blindster to ANYONE. Fabulous products, decent prices and great customer service!

Date of experience: October 10, 2016
Pennsylvania
1 review
0 helpful votes
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Blindster was easy to use, with many different options. I have awkward size windows and wanted specific products for each room. I was able to get everything in custom sizes at a great price! Shipping was great too!

Date of experience: October 9, 2016
Missouri
1 review
1 helpful vote
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GREAT COMPANY
October 9, 2016

I had excellent service when I called to order shutters the representative was very helpful and had lots of patience with me. The order came earlier than I expected and everything fit as it should when I installed my new shutters. They look great and the price was very reasonable. I would recommend Blindster to anyone.

Date of experience: October 9, 2016
New York
1 review
0 helpful votes
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Great product. Great service
October 9, 2016

I placed an order. Received a same day email with questions about my order looking for confirmation as well as an offer to send samples free of charge as I had not ordered from them previously. The order came in record time and was complete and as expected. I highly recommend them.

Date of experience: October 9, 2016
Washington
1 review
1 helpful vote
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Excellent product
October 9, 2016

Very happy with my blinds. The directions could be a bit better for all the attachment options. Perhaps a YouTube video of each option would be great. Love how they look!

Date of experience: October 9, 2016
New Jersey
1 review
0 helpful votes
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Fantatic
October 9, 2016

These are some the BEST I have ever seen. Price point is excellent and I wii be ordering more!

Date of experience: October 9, 2016