Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
With a simplified selection of quality blinds, low prices, plus free samples and shipping, justblinds is the easiest way to buy custom blinds and shades online.
The company enjoys a generally positive reputation, with customers frequently praising the quality and aesthetic appeal of the blinds, as well as the ease of the ordering process. Many appreciate the variety of options and timely delivery. However, concerns arise regarding inconsistent product quality, such as issues with installation and fit, as well as customer service challenges, including delayed responses and difficulties in resolving complaints. Overall, while customers are often satisfied with their purchases, there are notable areas for improvement in customer support and product consistency that the company should address to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
You measure your window openings and they make the blind to fit. They do precise work and are true to their word about when you can expect delivery of your order.
Your web site does not work very well. It took me several tries before I got it to pick up all my items.
Good price, quality, easy to hang, perfect measurement and fitting. Thank you.
Add some type of reinforcement packaging on the ends of the boxes. That is a weak spot. Torn and open at the ends in packaging. Fortunately no significant damage to the ends of the blinds
Easy website to maneuver with lots of choices
The site is easy to use and the product is as expected.
I ordered blinds with Just Blinds and purchased the insurance as well. First blinds didn't fit so luckily eith the insurance purchase tge second set of blinds cost me nothing! The service was prompt, offered kindly, and efficient with lots of communication. I haven't out the blinds up yet but expect they will be quality and excellent!
Was fairly easy to order. There could have been better samples of how they would looked installed.
Great pleated shades. Easy to install. Blackout feature is great
It was an easy quick replacement for the mini blinds I ruined trying to clean. However, there wasn't an option to choose which side the wand for opening and closing. I love the easy hand lifting and lowering feature.
I wanted right tilt wand location and it wasn't an option.
They were very easy to install. Fit like a glove. Amazing transformation.
Blinds were just as ordered. Perfect color, condition and size.
Very efficient working with well trained and knowledgeable representative on the phone!
CHARLY DID AN EXCELLENT JOB HELPING ME! SO HELPFUL AND FRIENDLY!
Installation was easy and the blinds fit perfectly. It was my third experience with justblinds.
Multiple orders over the years. Always easy to understand the ordering process. Quality has always been the best.
Great product. Good customer service. Easy to install.
The blinds came relatively quickly but I like the quality but the color is not what I expected. Sample is too small to get a good feel for the color
Easy to work with after receiving samples
Your website is very user friendly
I've used cellular shades from JustBlinds on multiple projects for more than 18 years and this order was as good as all the rest. Easy to order (great instructions for how to measure), accurate product arrived, easy to install. I trust this company and their cellular blinds have been great and lasted for years.
So easy to order. I've ordered your cellular shades for 3 houses now and have always been very happy. Thanks for having a good business
As always, blinds were a perfect fit and easy to install.
Very clear and easy ordering process. I am a repeat customer and have always been pleased with my purchases.
We have ordered from JustBlinds multiple times. I'm impressed with every single purchase. Thank you for have a quality product and even better service!
You make it so easy. Happy to be a returning customer!
I ordered, I paid, I received. If you call that an experience then it was great.
The blinds are perfect, well-made and sturdy. They came at the time estimated. The only thing is that the instructions for installing the blinds into the brackets could have been a lot clearer. It was pretty confusing and I was able to install them only by a chance incident of happening to click the blinds into the bracket accidentally at the correct location and angle.
JustBlinds offers a good quality product. Setting up the specifics of your window or door is easy and the website is reasonably easy to use. Prices of all custom blinds have seems to really accelerate over the past few years, if you can take advantage of a coupon code, it's helpful
Order process was relatively easy and pricing seemed competitive
Answer: Thank you for reaching out. Just so you know, we are an online retailer only. You can contact a member of our Design Team at 1-800-959-9939 option 2. We are happy to help. -- Ava N
Answer: Hi James! We have a variety of lift options available (depending on the type of blind or shade you choose)! Please reach out to me at [email protected] with the product you're interested in and I can look into this further for you!
Answer: I ordered blinds for my entire house from Just Blinds 17 yrs ago. Your help with problems thru the years have been great... the questions answered and problems solved. Now another problem with my continuous cord loop blind... only one sdie goes up.
Answer: Ours is about 1/2 inch, the same as the blinds we replaced these with. Ours are light blocking and work very well.
Answer: It comes wit mounting Hardware.
Answer: Mine came about 1/2" NARROWER than the measurements I gave. Thus - not a custom look!
Answer: 47 Long Days!
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account