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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,793 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 2nd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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Georgia
1 review
0 helpful votes
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Easy transaction, great product!
October 9, 2016

Everything is perfect! The blinds, ordering, delivery and price!

Date of experience: October 9, 2016
Tennessee
1 review
1 helpful vote
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One blind was rolled backwards
October 9, 2016

The blinds were fine but one of them had the white back side facing into the room. Haven't heard from them yet.

Date of experience: October 9, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you had a problem with your shade. I will call you to get this resolved.

Minnesota
1 review
0 helpful votes
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Your measurements are wrong
October 9, 2016

We measured correctly and it's still not the right fit. Can't return it and not worth it financially to exchange. I won't be using Blindster.com again.

Date of experience: October 9, 2016
New York
1 review
1 helpful vote
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Good material; good pricing; good service; good measurement information capture; good quality control; Had used about 8 of them for the last three years including the most recent purchase of two of them. Very happy with the performance.

Date of experience: October 9, 2016
Illinois
1 review
0 helpful votes
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It took 3 weeks to ship
October 9, 2016

We ordered 3 blinds. They were supposed to ship in 5 to 7 days. I had to email 3 weeks later as they still had not shipped. They shipped 2 days after my inquiry. I was really disappointed that they didn't send by overnight it at least expedited shipping given how long it had taken.

Date of experience: October 9, 2016
Illinois
2 reviews
1 helpful vote
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Much less money and hassle than going to lowes or hd.

Date of experience: October 9, 2016
Georgia
1 review
1 helpful vote
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My husband and I renovate houses and have spent way too much $ over the years on blinds for our houses. I am so very grateful to finally find a company that sells such high quality blinds for such a reasonable price! Thank you for your excellent products and service!

Date of experience: October 9, 2016
Georgia
1 review
0 helpful votes
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Exactly as advertised!
October 9, 2016

Ordered six one inch blinds for workout room in church gym. My wife & I installed in two hours. Look great and work perfect!

Date of experience: October 9, 2016
Oklahoma
1 review
0 helpful votes
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Always Satisfied...
October 9, 2016

This last time was my third order from Blindster and I am completely satisfied. I tell everyone about it.

Date of experience: October 8, 2016
Florida
1 review
0 helpful votes
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Loved the service and product!
October 9, 2016

I was very impressed with the service and attention to detail. Sandra was a pleasure to deal with and very knowlegeable of all aspects of business start to finish. The products were also greater than expected. They installed easily and look great.

Date of experience: October 8, 2016
Texas
1 review
0 helpful votes
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Great block out cellular blinds
October 8, 2016

This is the second time I've ordered these blinds for my bedroom. They are the double blind where you can have light filtering and block out. Great blind for the price.

Date of experience: October 8, 2016
Texas
1 review
0 helpful votes
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They came through
October 8, 2016

Although my first order got lost in the mail, Blindster made another blind and sent it to me.

Date of experience: October 8, 2016
Texas
1 review
0 helpful votes
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Purchase Blinds
October 8, 2016

The process for buying the blinds was fine with the exception of the time it took for them to finally arrive at my home. Although it wasn't do to anything that Blindster could control with the exception of getting another delivery carrier.

Date of experience: October 7, 2016
Ohio
1 review
0 helpful votes
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One very satisfied customer
October 8, 2016

My order was filled very quickly. The blinds are high quality and look very nice

Date of experience: October 7, 2016
Mexico
2 reviews
0 helpful votes
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Quick & easy
October 7, 2016

Great blinds, received really fast ordered had them up within the week

Date of experience: October 7, 2016
Arizona
1 review
0 helpful votes
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We r very happy!
October 7, 2016

Service was exceptional. Easy to install and look great.

Date of experience: October 7, 2016
Arkansas
1 review
0 helpful votes
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Easy to work with!
October 7, 2016

These blinds are good quality, the price was right, and Customer Service was very easy to work with! I recommend blindster.com.

Date of experience: October 7, 2016
Texas
1 review
0 helpful votes
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Love our blinds
October 7, 2016

We purchased the cellular blinds for our bathroom bay windows, they look fantastic, very clean look and can be dressed up to look even fancier. They have helped tremendously reducing the heat coming through the windows in the Houston summer! We still have single pane Windows on half the house that need upgrading and this will definitely buy us time to do so.
The color samples we received in the mail were a big help deciding what color to choose :)

Date of experience: October 7, 2016
California
1 review
0 helpful votes
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No Samples
October 7, 2016

Didn't receive 2 of the samples I ordered, but ordered the blinds anyway, as the sale was ending. Hope they work, when they come.

Date of experience: October 7, 2016
Pennsylvania
1 review
0 helpful votes
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Good value for money
October 7, 2016

Not exactly what I expected, but pleased with blinds

Date of experience: October 7, 2016