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Blindster

4.8

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From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,793 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 2nd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Perfect fit and great quality!
October 12, 2016

I have ordered the 2" faux wood blinds for nine windows in 4 different sizes. I did not order them all at the same time but over 3 years. Each order arrived as stated and was easy enough for me to install myself. All you need are simple tools and a power drill. I recently ordered a bottom up/top down cellular shade for a second floor bathroom. Again, perfect fit and easy installation. I love being able to leave the top of the window shade down half way to let the morning sun come in but maintain privacy. Measuring accurately is important, but if you follow the recommended measuring techniques on the website you'll be spot on! After three years, my oldest shades still look and function great!

Date of experience: October 12, 2016
North Carolina
1 review
0 helpful votes
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Excellant Company
October 12, 2016

Customer Service was great. Process and shipping were immediate. We are very satisfied and will also recommend your company! Thank you!

Date of experience: October 12, 2016
Michigan
1 review
0 helpful votes
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Great blinds
October 12, 2016

The blinds were beautiful but the hardware sent to hang hem were too deep for the windows. My husband had to modify it to make it work. Also poor instructions on hanging them

Date of experience: October 12, 2016
Wisconsin
1 review
0 helpful votes
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Just As Ordered
October 12, 2016

Order came fast and as ordered. It was everything you could and should expect.

Date of experience: October 12, 2016
Pennsylvania
1 review
0 helpful votes
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Blinds
October 12, 2016

Awesome, I sent customer service an e-mail and some pictures.

Date of experience: October 12, 2016
Georgia
1 review
0 helpful votes
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Excellent company
October 12, 2016

I purchased 6 blinds from Blindster. I am very pleased with the quality of the blinds. The blinds arrived very quickly. Installment was a breeze. Keep up the good work. I will continue to purchase blinds from Blindster.

Thank you.

Date of experience: October 12, 2016
Georgia
1 review
0 helpful votes
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Efficient and effective!
October 12, 2016

We needed blinds for a house that did not have any and were stressing having to purchase all those blinds. Blindster made it simple, got us our blinds quickly and helped us make our new home feel complete!

Date of experience: October 12, 2016
Pennsylvania
1 review
0 helpful votes
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Took me an hour just to figure out that the blinds are stuck until you dislodge them with a screwdriver. Our string to turn the blinds from open to shut was also not working. I had to re thread everything myself. It was so much work! The blinds are wood and very heavy, the string seems flimsy to pull them up. I'm afraid it will break after a few pulls

Date of experience: October 12, 2016
Massachusetts
1 review
0 helpful votes
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Outstanding Customer service
October 12, 2016

I have been in the customer service field for more years than I care to state. So ordering these blinds, site unseen was certainly stepping out of my comfort zone, I certainly needn't worry. Customer service rep Sandra had my back, she put my order on hold til I got samples that she expressed to me. Once I saw the samples and gave the ok, I rec'd the blinds. They are so well constructed, the colors are just right for every room. I can honestly state that this company far exceeds any other company that I have done business with. I cannot wait to get my other rooms outfitted with more blinds.

Date of experience: October 12, 2016
Oregon
1 review
0 helpful votes
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Blindster
October 12, 2016

Good quality product! Just don't be in a hurry. Extremely well packaged for shipping. Would recommend this company for a good product.

Date of experience: October 11, 2016
New York
3 reviews
0 helpful votes
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Picture is decieving
October 11, 2016

When I was ordering and customizing my blinds, the picture shows a pole for the tilt location which would be on the left and the right would be the lift strings. The picture shows the tilt as a stick but the order came in as both strings for lift and tilt. I was looking forward to matching the rest of the blinds in my home with the tilt rod but didn't get thenpm that way and I ordered a substantial amount of blinds I believe I ordered 8 of them. That was my only disappointment.

Date of experience: October 11, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you aren't happy with your blinds. Thank you for letting me know that one of the photos on that product did show tilt wands. The wand tilt is not available on this product but our Premium Fauxwood Blinds have that option available. I will call you to see what we can do to get you what you want.

Indiana
1 review
0 helpful votes
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Recently purchased a 100 year old house with different dimensions on every window! Ordered 5 differed size of blackout shades and they didn't fit exactly the first time so Blindster followed up with their guarantee and remade the blinds and I only had to pay $15 a blind to remake and kept the old ones! Super impressed. Great quality, totally worth your money. I highly recommend.

Date of experience: October 11, 2016
South Carolina
1 review
1 helpful vote
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George
October 11, 2016

As always every order was perfect, been ordering for years from blindster for my homes and boats never a problem

Date of experience: October 11, 2016
Georgia
1 review
0 helpful votes
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Pleased customer
October 11, 2016

I ordered several blinds for different rooms and they fit perfectly. I am very pleased. Thank you.

Date of experience: October 11, 2016
Illinois
1 review
0 helpful votes
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Simple to order; fantastic blinds
October 11, 2016

These blinds are of a good quality and look very nice. Ordering is easy and coupons are always available. :) Very happy with our purchases from Blindster.com.

Date of experience: October 11, 2016
New Jersey
1 review
0 helpful votes
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Good
October 11, 2016

One problem: installation instructions were only in one box. The box was unlabeled and it was the last one opened. Caused some installation angst. Would have been better to include in all five boxes or at least label the one. "Installation instructions
In this carton."

Date of experience: October 11, 2016
Maryland
1 review
0 helpful votes
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Great customer service
October 11, 2016

Very pleased with the process of ordering and appreciated their quick response and very fair replacement policy when I made a measuring error. Blinds were pretty easy to install and look great - we are very pleased with the value.

Date of experience: October 11, 2016
Iowa
2 reviews
0 helpful votes
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I ordered several Horizontal Flat Sheer Shades for our new home. They were made and delivered very quickly. They look beautiful in every room, and still block the sun light from fading the floors and furniture! I had a slight problem with one blind, but the customer service department took care of it right away, replacing the blind quickly. I will recommend Blindster to all my friends!

Date of experience: October 10, 2016
Ohio
1 review
0 helpful votes
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Love Blindster!
October 11, 2016

I just ordered and received my second blind from Blindster, and I will order again! Great service, easy ordering, and quick shipping.

Date of experience: October 10, 2016
Oregon
1 review
0 helpful votes
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Easy process, great product
October 11, 2016

Everything I ordered was exactly as expected and fit perfectly. It was an easy process, and I couldn't beat the price!

Date of experience: October 10, 2016