Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
If you've got different manufacturers/fabricators with different approaches to producing orders WITH and WITHOUT deductions made to the actual window measurements, be more obvious about that. Your generic measuring instructions say the factory will make the deductions for you, but I just ordered blinds where the specific measuring instructions told me I'd have to make my own 1/2-inch width deduction. This is confusing, and it makes me worry what you send is actually going to fit properly.
The ability to order so many samples made it very easy to decide on our color choices. The blinds have arrived and they are perfect!
We didn't like the color & we're given the opportunity to have our order remade! What an amazing guarantee! We plan on ordering for other rooms soon.
Nice blinds. Wouldve been better if they used the old side mounting brackets insteadof top mounting brackets.the blinds are custom and very nice! Also price was great as well, just had a hard time installing the top mounting brackets and they would not click in very easily.
Relatively easy to install plus these blinds are very nice and light! I would buy them again and recommend them to friends and family!
Easy, quick shopping. Due to circumstances, I haven't even opened box, but I, sure they are excellent because of past experiences.
Good color selection. Not so easy to navigate the site. But lots of options are available to customize your window coverings.
I found exactly what I wanted through the site easily enough, and everything came exactly as I ordered. I couldn't be happier with the end result - an office / guest suite that sits in total darkness even at noon. The quality is fantastic - will definitely be ordering more in the future.
Great product, happy with the quality and installation was easy! The shipping did take longer than expected. Thank you
It was just as easy as ordering from the stores since they use the exact same website but you don't get the bad attitude of the seller who doesn't want to sell you just one shade.
I ordered a custom blind. Everything came in on time, actually earlier than expected and it looks fabulous. Fit perfectly! Thank you!
It was very easy navigating the website. I ordered my blinds by the measurements and received exactly what I ordered. Efficient shipping and great prices.
Very detailed and easy site to work on.
Good product and prices. Product was packaged very well, and I plan to make another purchase in the near future. I would highly recommend this company.
Fast and easy to find a match to the aluminum window blinds I had been looking online for. I am very satisfied with the discount and shipping time. Easy to install and look very good in the room. Much better than the blinds I replaced.
Great experience, samples came really quickly and ordering online was a breeze. Very happy with my purchase after reviewing my samples.
Website very easy to navigate. Abundant options. Had exactly the option I wanted. Great instructions on how to measure.
Promo discount applied. Fast delivery, good fit, good quality. FYI though: the price quoted on phone/email may not be the lowest. You might want to wait a few days for a better discounted price.
It takes a bit to figure out how to navigate this site and it hard to look at colors. However, I have ordered from this sight before and I liked the product very much.
Very easy to select and get estimated cost
Received ahead of schedule. Packaged very well. Easy to install. Great value and look fantastic.
Very easy to select and get estimated cost
Very clear and easy. The website was well designed to walk us through measuring and mounting. Everything was perfect and the blinds are high quality and to our specifications.
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account