Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Blinds.com

Blinds.comReviews 2,842

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
How would you rate Blinds.com?
grey stargrey stargrey stargrey stargrey star

Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
730
quality
2,515
This company does not typically respond to reviews

Instant Feedback

153,823 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow DC F.
Unfollow DC F.
Share Review
Report Review

Great blinds, but too hard to pull down
November 30, 2024

If you've got different manufacturers/fabricators with different approaches to producing orders WITH and WITHOUT deductions made to the actual window measurements, be more obvious about that. Your generic measuring instructions say the factory will make the deductions for you, but I just ordered blinds where the specific measuring instructions told me I'd have to make my own 1/2-inch width deduction. This is confusing, and it makes me worry what you send is actually going to fit properly.

Date of experience: January 4, 2025
New York
1 review
0 helpful votes
Follow Bonnie S.
Unfollow Bonnie S.
Share Review
Report Review

Blinds.com is amazing
November 30, 2024

The ability to order so many samples made it very easy to decide on our color choices. The blinds have arrived and they are perfect!

Date of experience: January 6, 2025
Colorado
1 review
0 helpful votes
Follow Tania D.
Unfollow Tania D.
Share Review
Report Review

Amazing guarantee!
November 30, 2024

We didn't like the color & we're given the opportunity to have our order remade! What an amazing guarantee! We plan on ordering for other rooms soon.

Date of experience: January 3, 2025
Connecticut
1 review
0 helpful votes
Follow Paul D.
Unfollow Paul D.
Share Review
Report Review

Not easy to install brackets
November 30, 2024

Nice blinds. Wouldve been better if they used the old side mounting brackets insteadof top mounting brackets.the blinds are custom and very nice! Also price was great as well, just had a hard time installing the top mounting brackets and they would not click in very easily.

Date of experience: January 7, 2025
Georgia
1 review
0 helpful votes
Follow RONALD Y.
Unfollow RONALD Y.
Share Review
Report Review

Always pleased with orders and outcome!
November 30, 2024

Relatively easy to install plus these blinds are very nice and light! I would buy them again and recommend them to friends and family!

Date of experience: January 3, 2025
Tennessee
2 reviews
0 helpful votes
Follow Sandra O.
Unfollow Sandra O.
Share Review
Report Review

Great selection
November 30, 2024

Easy, quick shopping. Due to circumstances, I haven't even opened box, but I, sure they are excellent because of past experiences.

Date of experience: January 6, 2025
Wisconsin
1 review
0 helpful votes
Follow Bette H.
Unfollow Bette H.
Share Review
Report Review

Blinds fit perfect
November 29, 2024

Good color selection. Not so easy to navigate the site. But lots of options are available to customize your window coverings.

Date of experience: January 4, 2025
North Carolina
1 review
0 helpful votes
Follow Ryan J.
Unfollow Ryan J.
Share Review
Report Review

Blackout cell shades are life changing
November 29, 2024

I found exactly what I wanted through the site easily enough, and everything came exactly as I ordered. I couldn't be happier with the end result - an office / guest suite that sits in total darkness even at noon. The quality is fantastic - will definitely be ordering more in the future.

Date of experience: January 6, 2025
Michigan
1 review
0 helpful votes
Follow Millie M.
Unfollow Millie M.
Share Review
Report Review

Happy customer!
November 29, 2024

Great product, happy with the quality and installation was easy! The shipping did take longer than expected. Thank you

Date of experience: January 6, 2025
Illinois
1 review
0 helpful votes
Follow Nan O.
Unfollow Nan O.
Share Review
Report Review

It was just as easy as ordering from the stores since they use the exact same website but you don't get the bad attitude of the seller who doesn't want to sell you just one shade.

Date of experience: December 27, 2024
Texas
1 review
0 helpful votes
Follow Donna E.
Unfollow Donna E.
Share Review
Report Review

Vertical Blinds
November 29, 2024

I ordered a custom blind. Everything came in on time, actually earlier than expected and it looks fabulous. Fit perfectly! Thank you!

Date of experience: January 3, 2025
Ohio
1 review
0 helpful votes
Follow Melissa R.
Unfollow Melissa R.
Share Review
Report Review

Great Product
November 29, 2024

It was very easy navigating the website. I ordered my blinds by the measurements and received exactly what I ordered. Efficient shipping and great prices.

Date of experience: January 4, 2025
Pennsylvania
1 review
0 helpful votes
Follow Greg U.
Unfollow Greg U.
Share Review
Report Review

Great Company
November 29, 2024

Very detailed and easy site to work on.
Good product and prices. Product was packaged very well, and I plan to make another purchase in the near future. I would highly recommend this company.

Date of experience: January 6, 2025
California
3 reviews
0 helpful votes
Follow Raul N.
Unfollow Raul N.
Share Review
Report Review

Fit Perfectly
November 29, 2024

Fast and easy to find a match to the aluminum window blinds I had been looking online for. I am very satisfied with the discount and shipping time. Easy to install and look very good in the room. Much better than the blinds I replaced.

Date of experience: November 27, 2024
New Jersey
1 review
0 helpful votes
Follow Jocelyn F.
Unfollow Jocelyn F.
Share Review
Report Review

Great experience, samples came really quickly and ordering online was a breeze. Very happy with my purchase after reviewing my samples.

Date of experience: January 6, 2025
Florida
1 review
0 helpful votes
Follow Rebecca A.
Unfollow Rebecca A.
Share Review
Report Review

Website very easy to navigate. Abundant options. Had exactly the option I wanted. Great instructions on how to measure.

Date of experience: December 10, 2024
Florida
1 review
0 helpful votes
Follow Laurie Q.
Unfollow Laurie Q.
Share Review
Report Review

Excellent service
November 28, 2024

Promo discount applied. Fast delivery, good fit, good quality. FYI though: the price quoted on phone/email may not be the lowest. You might want to wait a few days for a better discounted price.

Date of experience: January 2, 2025
Tennessee
1 review
0 helpful votes
Follow Matthew D.
Unfollow Matthew D.
Share Review
Report Review

Completed as ordered
November 28, 2024

It takes a bit to figure out how to navigate this site and it hard to look at colors. However, I have ordered from this sight before and I liked the product very much.

Date of experience: January 2, 2025
Alaska
1 review
0 helpful votes
Follow Elena O.
Unfollow Elena O.
Share Review
Report Review

Happy customer
November 28, 2024
Updated review

Very easy to select and get estimated cost
Received ahead of schedule. Packaged very well. Easy to install. Great value and look fantastic.

Date of experience: November 17, 2024

Very easy to select and get estimated cost
October 14, 2024
Previous review

Very easy to select and get estimated cost

Date of experience: October 3, 2024
Utah
1 review
0 helpful votes
Follow Stacey P.
Unfollow Stacey P.
Share Review
Report Review

Easy and high quality
November 27, 2024

Very clear and easy. The website was well designed to walk us through measuring and mounting. Everything was perfect and the blinds are high quality and to our specifications.

Date of experience: November 15, 2024