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Blinds.comReviews 2,842

4.6

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
730
quality
2,515
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153,839 reviews

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Florida
2 reviews
0 helpful votes
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Beautiful blinds!
December 2, 2024

Thank you pretty simple to order and they make sure you are perfectly satisfied!
One of mine got damaged during shipping and they replaced free!

Date of experience: January 10, 2025
Tennessee
1 review
0 helpful votes
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Excellent, no surprises. Came on time. Dimension were correct. Installation instructions were poor. I would buy for them again because it was a good price.

Date of experience: January 6, 2025
New York
1 review
0 helpful votes
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Amazing product and experience
December 2, 2024

Product is amazing quality and set be step measuring tool was great. Arrived unharmed. Only issue is the turn wand they need to be longer no matter length of blind.

Date of experience: December 6, 2024
Iowa
1 review
0 helpful votes
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New door blind
December 2, 2024
Updated review

The ordering process was amazing as usual. Always happy with blinds.com for home and also for my camper. Would definitely recommend to my friends.

Date of experience: January 9, 2025

Easy to follow site
March 9, 2024
Previous review

Easy to follow site.

Date of experience: March 9, 2024
Bahamas
1 review
0 helpful votes
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Beautiful shuttere
December 2, 2024
Updated review

These shutters are amazing! I absolutely love them. The quality is excellent and they exceeded my expectations. Great experience

Date of experience: January 17, 2025

Awesome experience
October 18, 2024
Previous review

Awesome experience

Date of experience: October 7, 2024
Connecticut
1 review
0 helpful votes
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Great blinds!
December 2, 2024

Good site, clear ordering process. The blinds I ordered are great: easy to open and close, correct vertical dimension makes it look better than others I've bought.

Date of experience: January 6, 2025
Indiana
1 review
0 helpful votes
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Happy with blinds
December 2, 2024

Fairly easy to navigate choices. Wish it was easier to filter choose only double cellular options. Check out smooth. Wish there was more detail on what the fabric looks like for cellular options. Blinds took a few weeks to arrive. Installation was surprisingly easy and very pleased with look and working of blinds.

Date of experience: January 9, 2025
Arizona
1 review
0 helpful votes
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Order site is easy to navigate, the installation process was flawless and the technician was very friendly and professional.

Date of experience: December 16, 2024
Arizona
2 reviews
0 helpful votes
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Fast, easy, accurate, look great!
December 1, 2024
Updated review

Online ordering was easy, with plenty of good options. Arrived exactly as described and installation was quick. Look great

Date of experience: January 7, 2025

Quick, easy, convenient, love copy option!
October 21, 2024
Previous review

Quick, easy, convenient, love copy option!

Date of experience: October 11, 2024
Pennsylvania
1 review
0 helpful votes
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I liked that the website said they would work with you if your measurements were off. Luckily mine weren't. I didn't like that Home Depot didn't tell you the blinds were from out of the country or I wouldn't have ordered them. I like to buy American. The quality of the blinds/shutters is very good so i am pleased with the product. Took way too long to get the item

Date of experience: November 21, 2024

ITRIED SEVERAL OTHER PLACES BEFORE MAKING MY ORDER
September 4, 2024
Previous review

ITRIED SEVERAL OTHER PLACES BEFORE MAKING MY ORDER. THE MADE IT AS EASY AS POSSIBLE TO MAKE THE ORDER AND SAID THEY WILL HELP IF I AM NOT SATISFIED. SO HOPE IT WORKS OUT.

Date of experience: August 25, 2024
Missouri
1 review
0 helpful votes
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Frustrating UI experience
December 1, 2024

I was trying to order more blinds of the same kind I ordered previously, but the email order confirmation I have from that order doesn't have enough information to make sure I'm ordering the same thing (like the depth of shade I ordered before). I originally ordered double cell shades but the link takes me to a listing with only single cells available, and the color I had doesn't match with any on there now. It was confusing and challenging trying to order more blinds to match the ones I already have.

Date of experience: January 5, 2025
Minnesota
1 review
0 helpful votes
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Always great
December 1, 2024
Updated review

This is my 2nd residence that I've completely outfitted exclusively from Blinds.com.I've recommended this company to many people.

Date of experience: January 5, 2025

My residence in Bloomington,Mn
October 10, 2024
Previous review

My residence in Bloomington,Mn. Is the 2nd home I have outfitted exclusively w/Blind.com products.I've always been happy with the easy to use website & fast delivery times.

Date of experience: September 29, 2024
Maryland
1 review
0 helpful votes
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Very happy customer
December 1, 2024

Website is very easy to use. I had a large order of 11 blinds and completed in less than 60 minutes. This is the 2nd time using Blinds.com, and they did great work. Blinds.com rocks!

Date of experience: January 7, 2025
Ohio
1 review
0 helpful votes
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Easy to do business with
December 1, 2024

Easy ordering. Good product and service. They fit perfectly and easy to install. Very happy with the whole experience.

Date of experience: January 4, 2025
Washington
1 review
0 helpful votes
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ORDERING AND DIRECTIONS WERE EASY. PRICING WAS VERY GOOD. Measured everything as directed on web page. Choosing colors and design were easy to follow. Ordering went smoothly and blinds were received on date specified. Installation went smoothly for a do it yourselfer. Excellent experience.

Date of experience: January 7, 2025
Arizona
1 review
0 helpful votes
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Great products, Great service!
November 30, 2024

We spoke with kim in design yesterday and she was super helpful.
Now I need to come up with another 20 characters so here you go?

Date of experience: January 8, 2025
Arizona
1 review
0 helpful votes
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Don't know yet...
November 30, 2024

Easy to pick your product and order. Hope it is as nice as it looks online and that we can handle the installation. It looks pretty simple and they seem to have easy to understand instructions.
We are waiting for warmer weather to install our new solar blind. Looking forward to it!

Date of experience: January 4, 2025
New Hampshire
1 review
0 helpful votes
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No regrets
November 30, 2024

Start to finish, great experience. Do your homework, measure correctly and you shouldn't have any problems. I highly recommend.

Date of experience: January 4, 2025
Colorado
1 review
0 helpful votes
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The best quality and service
November 30, 2024

Good products; excellent site; great prices; love shipping free, quick service. Ordered many blinds before, and always satisfied.

Date of experience: November 20, 2024
Minnesota
1 review
0 helpful votes
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The blinds are beautiful
November 30, 2024

Easy to use online site. Easy to order. Company very responsive. I've ordered three times from this company and was extremely satisfied each time.

Date of experience: January 4, 2025