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Blinds.comReviews 2,843

4.6

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
730
quality
2,516
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New Mexico
1 review
0 helpful votes
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Nice Blinds
December 4, 2024

I love my new blinds. Ordering was easy and they arrived exactly on time. They were very easy to install. I ordered the woven wood blinds in Tibetan Cotton. They have a fresh clean look that really pops against the aqua walls in my bedroom.

Date of experience: January 11, 2025
Missouri
1 review
0 helpful votes
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So far so good. We have been sleeping better with our blackout shades and the smooth action of the blinds going up and down is quiet and quick.

Date of experience: January 8, 2025
Minnesota
1 review
0 helpful votes
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So far this has been quick and easy - it is very convenient being able to create estimates and save / budget for them. The only down side is the shock at the cost. We had to reduce our overall project plan due to the cost of the (12) shades that we wanted to order.

Delivery of the blinds was ahead of the projected delivery date - and install was a breeze!

Date of experience: November 24, 2024

So far this has been quick and easy
October 21, 2024
Previous review

So far this has been quick and easy - it is very convenient being able to create estimates and save / budget for them. The only down side is the shock at the cost. We had to reduce our overall project plan due to the cost of the (12) shades that we wanted to order.

Date of experience: October 8, 2024
Arizona
1 review
0 helpful votes
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Took some time but…
December 4, 2024
Updated review

Two of the blinds arrived damaged and unusable, once I finally was able to make contact with someone, the issue was resolved quickly and blinds.com expedited the recut and had the new blinds within a week. Great customer service!

Date of experience: November 24, 2024

Web site experienced numerous issues through out the...
October 17, 2024
Previous review

Web site experienced numerous issues through out the day today. Continually received 404 page not found errors. It was very frustrating to try to complete this purchase.

Date of experience: October 6, 2024
Kentucky
1 review
0 helpful votes
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Easy from measurement to install
December 4, 2024

This is my second order with blinds.com and if I had more windows to cover, I'd use them again! The site provides easy instructions for a successful measurement, the blinds were well packaged and the installation was seamless. Excellent product and looks great!

Date of experience: January 8, 2025
Oregon
1 review
0 helpful votes
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Beautiful Blinds
December 4, 2024

I am so very impressed with the quality of my new blinds. Also, when I contacted customer service about an error I had made they were very helpful in finding a solution.

Date of experience: January 11, 2025
Virginia
1 review
0 helpful votes
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All around perfect
December 4, 2024

Mark helped me with all my questions (online support) and ordering was easy, product came in on time. Install was easy and went smoothly. Live the blind!

Date of experience: January 8, 2025
Minnesota
1 review
0 helpful votes
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Misleading website
December 4, 2024

Thought we were ordering shades with same color both sides and received shades with color on one side and white on the other

Date of experience: January 7, 2025
1 review
0 helpful votes
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Will definitely come back for future window blind installations 😊 love the amount of options there were making it possible to find the right match for our home!

Date of experience: January 7, 2025
Texas
1 review
0 helpful votes
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A good product
December 4, 2024

Easy to use. They look good. They arrived in good shape and the instructions were well written. We have ordered several types of blinds, and we will again.

Date of experience: January 7, 2025
Tennessee
1 review
0 helpful votes
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Easy order. Easy install!
December 4, 2024

The hardest part about my order was deciding what to purchase! So many great choices! Installation was a breeze! I wish the Coolio patio shades were a little less sheer but they certainly help our patio dramatically!

Date of experience: January 9, 2025
Washington
2 reviews
4 helpful votes
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Great Blinds
December 3, 2024
Updated review

Super easy process on the website. It fits the windows perfectly and they look amazing! The installation was simple and they perform well.

Date of experience: November 23, 2024

Super easy process
October 16, 2024
Previous review

Super easy process

Date of experience: October 6, 2024
Nevada
1 review
0 helpful votes
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Good quality, but...
December 3, 2024

Your sales come and go so I am never sure I am getting the best price. I chose you because your competitor, who I have purchased from in the past, charges an $89 over size freight fee. Let's hope your quality is as good as theirs.
Received my order and happy with the quality. What I am disappointed with is that the shutters are made in China. Perhaps I might have to shop around more in the future.

Date of experience: January 7, 2025
Missouri
1 review
0 helpful votes
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Throwing Some Shade
December 3, 2024

Noe R. Deserves a special shot out for his assistance in helping me through the purchase process and the details of color selection.

Date of experience: November 29, 2024
New York
1 review
0 helpful votes
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Easy to order, easy to install.
December 3, 2024

Found what I needed from the extensive fabrics and styles offered. Was satisfied with the shade received. Had no problems with the order or the shade.

Date of experience: January 7, 2025
Pennsylvania
1 review
0 helpful votes
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3 blinds
December 3, 2024

Fair, quick and smooth. The first blind fit perfectly. Haven't been able to install the other 2 yet. Install is simple. I really like the day / night cellular shades.

Date of experience: January 7, 2025
Kentucky
1 review
0 helpful votes
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It was very easy to build and order our new blinds. We love them! They look wonderful in our dining room. I would definitely shop on blinds.com again.

Date of experience: January 7, 2025
District of Columbia
2 reviews
0 helpful votes
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Great product
December 3, 2024
Updated review

Great - already ordered 3, now getting more fo rthe rest of our first floor
Update: got additional and just as great as the first set

Date of experience: January 10, 2025

Great product
October 21, 2024
Previous review

Easy to couldnt be happier with how the blinds look and they were very easy to install. We are now buying more for the remainder of our first floor windows.

Date of experience: October 9, 2024
New Jersey
1 review
0 helpful votes
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Cordless Blind
December 3, 2024

Excellent service, arrived early, well satisfied with blind. Love my wood blind, fix perfect inside the window and easy to installed.

Date of experience: January 9, 2025
Iowa
2 reviews
0 helpful votes
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Consistently Excellent
December 2, 2024

I've bought blinds for several homes we have owned from Blinds.com. I have never been disappointed. I've bought aluminum blinds and wooden blinds, they have held up well.

Date of experience: January 9, 2025