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Blinds.comReviews 2,842

4.6

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
730
quality
2,515
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153,812 reviews

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Virginia
1 review
0 helpful votes
Follow JOSEPH J.
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See the above. Other blinds we have you only have to turn once, not really a big deal though
I really liked the hexagon head on the screws, which make it easier to screw into the wall using a hex drill bit

Date of experience: February 17, 2026

Easy to follow
January 13, 2026
Previous review

Easy to follow

Date of experience: January 2, 2026
Georgia
1 review
0 helpful votes
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They made it easy from start to finish. I just logged in and entered my information, chose color and style, then hit the order button. Once it arrived I opened the box and checked out the mounting instructions. I Ioved the easy to place and mount the brackets. You just mount the brackets and the blinds just nap into place.

Date of experience: February 16, 2026

Fast and easy
January 11, 2026
Previous review

Fast and easy

Date of experience: January 1, 2026
Florida
1 review
0 helpful votes
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Product
February 26, 2026
Updated review

Did not appreciate that Blinds.com subcontracts to Home Depot and does not identify that supplier. Home Depot intentionally shipped damaged hardware knowingly. My experience with blinds.com was very good and promptly replaced the damaged items.

Date of experience: February 16, 2026

I recommend you train your representative's better,...
January 12, 2026
Previous review

I recommend you train your representative's better, I received different answers to the same questions

Date of experience: January 2, 2026
Kansas
1 review
0 helpful votes
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Terrific experience!
February 15, 2026
Updated review

Super pleased with everything about working with Blinds.com. Their instructions on making measurements accurate resulted in everything being perfectly sized. I ordered 4 blinds total, 2 smaller, 1 medium, and 1 large, and it said they were going to arrive in two shipments, but they actually all arrived on the same day - the earlier of the two listed delivery dates - so that was great. Installation was easy - removing the attachments for the 25-year-old blinds that came with my house was much more difficult than installing the new blinds. I'm considering getting blinds for more windows, and if I do, I'm not even looking at any competitors - Blinds.com all the way!

Date of experience: February 4, 2026

Love being able to really get specific
December 31, 2025
Previous review

Love being able to really get specific

Date of experience: December 21, 2025
Iowa
1 review
0 helpful votes
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Woo en wood shades
February 6, 2026
Updated review

I really like these wood shades. Cordless is super nice. They are expensive but well made. Others I purchased look just as good as new after many years of use. Many styles to choose from. They are very easy to install. I am a repeat customer.

Date of experience: January 27, 2026

I love your woven wood blinds and have never had any...
December 23, 2025
Previous review

I love your woven wood blinds and have never had any problems installing them or with functionality. Thank you.

Date of experience: December 13, 2025
Florida
2 reviews
0 helpful votes
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Always a pleasure doing business with Blinds.com
February 4, 2026
Updated review

My second order with blinds.com and again. Easy to order, very happy with the price and quality. Just dresses up my windows and provides the perfect fit and feel.

Date of experience: January 25, 2026

Easy to use site, second order
December 17, 2025
Previous review

Easy to use site, second order. Nice product, dressed up widows nicely.

Date of experience: December 7, 2025
Colorado
1 review
0 helpful votes
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Not what I hoped for
February 4, 2026
Updated review

Purchased three blinds. First the color was more beige than grey, I picked a grey. Next I ordered the cord for up and down operation, the cord was only about 6 inches long and as these windows were a little higher than normal I could not operate the blinds without standing on a chair. Ok, so I contacted customer service, they ordered my longer cords... GREAT, actually not so great! The new cord assemblies do NOT WORK with the blinds. They are very different from the ones that came with the blinds and NO instructions on how to install on the blinds. Actually I don't believe they can be.

Date of experience: January 24, 2026

Straight Forward purchasing
December 17, 2025
Previous review

Straight Forward purchasing

Date of experience: December 7, 2025
New Jersey
1 review
0 helpful votes
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Good quality Great customer service
February 1, 2026
Updated review

I ordered just the vertical blind rail, it fits perfectly in my window. Customer service is very helpful in the ordering process. I would order from them again.

Date of experience: January 22, 2026

Web site easy to navigate
December 18, 2025
Previous review

Web site easy to navigate.

Date of experience: December 7, 2025
Vermont
1 review
0 helpful votes
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Ordering was easy
February 1, 2026
Updated review

I received my blinds quickly and opened them to make sure they are the ones I ordered. I haven't installed them yet, as Im in the middle of renovation. They look very beautiful but aside from that, I cannot comment on installation or operations.

Date of experience: January 21, 2026

Easy to make the purchase
December 14, 2025
Previous review

Easy to make the purchase

Date of experience: December 4, 2025
Washington
2 reviews
0 helpful votes
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Bring back 1 Inch Wood Blinds
January 31, 2026
Updated review

I bought 1 inch wood blinds less than two years ago and now they have been discontinued so I can't match them now. The brand was Bali.

Date of experience: January 20, 2026

So far, so good!
December 16, 2025
Previous review

So far, so good!

Date of experience: December 6, 2025
Virginia
1 review
0 helpful votes
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The slats don't line up
January 29, 2026
Updated review

The slats on these blinds never seem to be in a straight line (the slats don't stack evenly one on top of the other). I've tried moving all the slats to one side to make them align but after opening and closing they come out of alignment. I think the design is to have maximum blockage of light thru the blind, but the slats don't stack evenly, and they have a ragged appearance.

Date of experience: January 19, 2026

Chat was very helpful with entering promo code info!
December 12, 2025
Previous review

Chat was very helpful with entering promo code info!

Date of experience: December 1, 2025
Florida
1 review
0 helpful votes
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Black out blinds honeycomb extremely heavy!
January 27, 2026
Updated review

The blackout blinds honeycomb that I ordered for the front bedroom to avoid the spotlight. We're so heavy. I could hardly lift them. I'm an older person when I try to get a replacement blind they wanted more money for a different blind. I think this is wrong. They should've given me a blind at no extra cost.

Date of experience: January 17, 2026

Easy to make appointment I kind of know what I want...
December 13, 2025
Previous review

Easy to make appointment I kind of know what I want put don't want to pay retail

Date of experience: December 2, 2025
Washington
1 review
0 helpful votes
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Easy to install and beautiful!
January 27, 2026
Updated review

Easy to order, easy to install, looks just like photos! I ordered top down, bottom up cellular light filtering shades for my business. So happy with our purchases thank you!

Date of experience: January 16, 2026

Easy shopping
January 26, 2026
Previous review

Easy shopping. Great products! Thanks!

Date of experience: January 15, 2026
Nebraska
1 review
0 helpful votes
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Exceptional customer service
January 26, 2026
Updated review

The blinds are excellent quality and the sizing was perfect. I ordered outside mount but they came with an inside mount valance. When I called customer service I was able to speak with a real person (extremely rare these days) and the service was exceptional. Super nice people.They sent the correct part out with no issues. I would absolutely recommend Blinds.com

Date of experience: January 16, 2026

Easy ordering and customer service was excellent
December 4, 2025
Previous review

Easy ordering and customer service was excellent.

Date of experience: November 24, 2025
New York
1 review
0 helpful votes
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Great Product
January 25, 2026
Updated review

Excellent product, easy to install and measure. Will be buying from again. I would recommend to anyone looking for quality blinds

Date of experience: January 15, 2026

Vert easy to use web site
December 11, 2025
Previous review

Vert easy to use web site

Date of experience: November 30, 2025
Oregon
1 review
0 helpful votes
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Good customer service
January 23, 2026
Updated review

We had to change our installation date and this was easy to set up. A simple phone call with minimal wait time was all it took.

Date of experience: January 13, 2026

Fast and easy ordering procedure
December 6, 2025
Previous review

Fast and easy ordering procedure.

Date of experience: November 26, 2025
Florida
1 review
0 helpful votes
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Nice blinds
January 23, 2026
Updated review

I chose the blinds, made the measurements, and received the blinds. They fit perfectly and were easy to install. Very satisfied.

Date of experience: January 12, 2026

Easy and convenient!
December 9, 2025
Previous review

Easy and convenient!

Date of experience: November 28, 2025
California
1 review
0 helpful votes
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Beautiful, high quality blinds
January 23, 2026
Updated review

Easy to schedule the complimentary measurement appointment. Installation was quick. Love my solar blinds. Selected soft shale for my pale oak walls.

Date of experience: January 12, 2026

Easy to navigate and order
December 9, 2025
Previous review

Easy to navigate and order

Date of experience: November 28, 2025
Indiana
1 review
0 helpful votes
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Great blinds!
January 22, 2026
Updated review

Ordered matching blinds from a previous purchase. Website is very easy to navigate and I was able to reference my old purchase to help with the election of this order. Easy to purchase and at a great price. Shipped promptly, no issues with delivery, easy to install. Exactly what I wanted. Thanks!

Date of experience: January 12, 2026

Great experience
December 8, 2025
Previous review

Great experience. Very easy to design my blinds. Great selection and price. Very happy with previous purchases as well

Date of experience: November 28, 2025
Michigan
1 review
0 helpful votes
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Quality blinds
January 21, 2026
Updated review

I found the blinds I needed easily, they were what I expected, and putting them up was really easy.
I'll shop here again if I need more blinds.

Date of experience: December 11, 2025

Nice selection, good guidance on how to measure, great...
December 4, 2025
Previous review

Nice selection, good guidance on how to measure, great prices.

Date of experience: November 24, 2025