Blinds.comReviews 2,914

Very convenient. You kept me informed as to the progress of the order. When there was a problem with the blinds, you worked to correct it. All the time, very courteous and considerate.

Very fast and easy. I had 5 wide short windows and had a difficult time locating them locally. Blindds.com made the experience of ordering easy and they arrived earlier than expected. They were easy to install and work great. Happy and would recommend.

Super easy to put up! Caught it on sale and the price was excellent. The only issue I had was the surface I was attaching the blinds to was aluminum and a pain to drill into.

We were so so pleased with the service from placing the order to the blinds being gorgeous. We went after installing them with fervour and excitement. Then we realized there were not nearly enough brackets included to hang even half of the blinds. The manufacturer took a couple weeks to get us the rest of the brackets. In the meantime our house was torn apart with half the project done. Such a small matter but it was a downer. If they would have just shipped the brackets immediately it would have really helped us out.

It didn't take too long. I just had to go back and forth a few times to see the differences among the specific items.

The blinds look good. The only drawback is that they are heavy and don't pull up all the way, thereby blocking the view of the outside.

We really like our blinds. They fit perfectly and the color was exactly what we wanted. Thank you so much.

Very easy to select the right blind. Great selection. Blinds came much sooner than anticipated.
The only reason I didn't give 5 stars was that the mounting template that came with the installation instructions wasn't the correct one for the blinds. I had to make a new template. That wasn't a probllem for me but it could have been an issue for someone who wasn't much of a DIYer.

The website is really easy to use and has a lot of info to answer all my questions. I did reach out to customer service a couple times with questions and they were very helpful.

Ordering via website is easy and trouble free. The blinds fit perfectly and installation with the supplied hardware & screws was straight forward all that is needed is a power drill, a measuring tap and common sense! Binds look great and are lighter in weight that the wood blinds that they replaced.

It's pretty simple to order on line. I am a repeat customer from 12 years ago after doing my whole house with your vinyl and honeycomb blackout blinds

Quick and easy. Measurements were point on. Easy to install. I would definitely order again. Very satisfied with the results of my look and install.

Ordering is fine it's just I was very disappointed in the quality of the blinds. I've ordered before and they were great. The quality is not good on these at all.

Repeat buyer great product and service. This is the second time I've ordered blinds from this company for multiple windows. I've been pleased with all the blinds I've ordered.

Well laid out check out process to measure correctly and the shades look just as I expected. I should have done this upgrade years ago!

Shopping for blinds on your website is such a breeze. I have used your produces many times and I'm never disappointed.

All good! Pleasant interaction with design folks - even on a holiday weekend! Website is easy to use, prices are at a great discount but still WAY up there. Ordered ELEVEN blinds and was told no additional discounts - bummer. I am trusting the quality of the product will shine through for these prices! All in all tho, a good experience!

Easy to use the website. Lots of options! The blinds are more transparent than expected. The website doesn't show the blinds in various lights in order to get an accurate view of the product.

When time to order - design consultants are very nice.
After installation - need to talk to customer service and my issues were not addressed.
I talked to customer service reps twice.
First person ( customer service) sent me email not related based on reported issue. It is related to new project which is totally incorrect. She also told me that I can see her name in email but I got no reply email address and do not see person name of customer service.

Window blinds- at bottom not closing so remained opened…

Roller shades- measurement was not correct so my regular shades are not covering whole sliding doors. Two roller shades for sliding door- one is installed on wall and one is on top part of the frame due to short shades. Incorrect measurement.

WHAT SCAM! BLINDS.COM IS A BANK OF PHONES FRONTING FOR CHINESE MANUFACTURING COMPANIES. THEY MAKE NOTHING BUT PROBLEMS. THEY WILL PROMISE YOU THE MOON THEN TELL YOU IT'S OUT OF THEIR HANDS. PAY WITH PAYPAL SO YOU AT LEAST HAVE SOME LEVERAGE. EVEN FEDEX IS FED UP WITH THEM... THEY TELL YOU YOUR PRODUCT HAS "SHIPPED" WHEN IT LEAVES CHINA NOT WHEN IT SHIPS FROM THE PORT OF ENTRY. THEY PROMISED MY DELIVERY BETWEEN DEC 7TH AND 10TH AND TODAY IS DEC 15TH AND IT IS STILL ON A SLOW BOAT FROM CHINA. DO NOT BUY FROM BLINDS.COM. THEY ARE A SCAM COMPANY.

I have been unable to file a claim for a shutter that arrived broken. I have tried emailing, calling to no avail. Their post purchase product support and warranty claims are a scam. Do not buy from this company, they don't stand behind their products. I resorted to filing a charge back with American Express.