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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
751
value
107
shipping
112
quality
2,576
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155,186 reviews

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Illinois
1 review
0 helpful votes
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Blinds operate promised
August 20, 2024

Product process performs as expected.
Installation was easy, once I understood how to clip the front of the blind into the bracket. (This is where 'Blind' Installation directions could be improved. The picture provided does not make clear that there is a small groove JUST BEHIND the from of the blind). Now then, I called your help line and the lady talked me through the process and voila!

Date of experience: August 10, 2024
California
1 review
0 helpful votes
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Bathroom Blind
August 20, 2024

Worked as expected. Punctual shipping, Good value for money. Would use this service again for blinds for my home. Like the variety of choices

Date of experience: August 10, 2024
Florida
3 reviews
0 helpful votes
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Thanks, easy to use and prices were competitive. Good looking blinds, easy to install and easy to operate. A little pricey but they look good and they are wood, so they should last.

Date of experience: August 10, 2024
Colorado
1 review
0 helpful votes
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Replaced blinds
August 19, 2024

It was good to see that my previous order was still listed. So I was able to reorder the same product with a different lift system. The first one fell apart.

Date of experience: August 9, 2024
Virginia
1 review
0 helpful votes
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This is a new order on an existing account and it was very easy to do. The records from previous orders was online which made sizing much easier.

Date of experience: August 9, 2024

Very easy and quick
June 6, 2023
Previous review

Very easy and quick.

Date of experience: June 6, 2023
New Jersey
1 review
0 helpful votes
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They fit and look perfect
August 19, 2024

Huge selection of window coverings. Lots of choices in types and colors. Easy explanation on how to measure windows for both types of mountings

Date of experience: August 9, 2024
Pennsylvania
4 reviews
0 helpful votes
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Can't Go Wrong
August 19, 2024
Updated review

Easy to order. If you can measure you'll have no problem ordering. Happy with the quality of the product and a perfect fit. I'm a returning customer...a few times over.

Date of experience: August 9, 2024

Straight forward
June 12, 2024
Previous review

Straight forward. Easy placing order.

Date of experience: June 2, 2024
Marsha M.
Oklahoma
2 reviews
5 helpful votes
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The blinds were not quite what I expected!
August 18, 2024
Updated review

We have always ordered blinds from Blinds.com and we have always been pleased. My husband has always measured the opening for all our blinds and they have been perfect, however, this time the blinds do not fit the opening. The blinds appears to be off set on the roll and it is not the same amount of space on both sides. So, I will not be able to use the blinds without curtains. Standing on the outside of the house looking into the windows there is a clear opening into our bedroom. I am not sure what happen this time with the cutting of the blinds. This is our first time getting motorized blinds. We have had the blinds for sometime and I have not been able to contact the company because I had contracted COVID and was down for weeks. I still plan on calling the company for suggestions.

Date of experience: August 8, 2024

I have debated on these blinds for months
July 1, 2024
Previous review

I have debated on these blinds for months. I was glad you kept the measurements in MY Estimates. I only order from Blinds.com and I have never been disappointed. I will review when the Blinds arrive.

Date of experience: June 21, 2024
Wisconsin
1 review
0 helpful votes
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Excellent Experience
August 18, 2024

Grant was very helpful during thr ordering process. Not only was Grant helpful but the prices were reasonable for high quality products. The installation was a breeze and we're very happy with our purchase.

Date of experience: August 8, 2024
Illinois
1 review
0 helpful votes
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Excellent all around.
August 18, 2024

The website is user friendly. The prices were better than the competitors (especially if they are on sale). The product quality is excellent. Two didn't fit and the company sent two with accurate measurements. Couldn't be happier.

Date of experience: August 8, 2024
New York
1 review
0 helpful votes
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Excellent Customer Service
August 18, 2024

Easy measuring guidelines and easy to follow installation instructions. I love the shades - they look and work great. Highly recommend!

Date of experience: August 8, 2024
Massachusetts
2 reviews
0 helpful votes
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Cordless blinds
August 18, 2024

Happy with the product. The wand that opens and closes the blind could be longer in my opinion but overall very happy. Easy to install. Serve the purpose well.

Date of experience: August 8, 2024
New York
1 review
0 helpful votes
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I was pleased with Blinds.com's quality and pretty easily used ordering system.
The quality of the blinds matched descriptions well and I am pleased with them.
The instructions are a little overwhelming, but once you figure out which part of it you need to read is mostly clear.
More specific notation of how the tension can be adjusted would be appreciated, as well as more pointers on how to take the blinds down, should one need to (for cleaning or whatever...).

Date of experience: August 8, 2024
California
2 reviews
0 helpful votes
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Great product and great service
August 18, 2024

Very easy to find the product needed, place the order and receive a quality product. Will order addition additional products.

Date of experience: August 7, 2024
Florida
1 review
0 helpful votes
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A very reasonable priced place to order custom sized blinds. Easily found what I was looking for and in the exact sizes. DIY installation is quick and easy.

Date of experience: August 7, 2024

Easy ordering and great to be able to order the specific...
July 18, 2024
Previous review

Easy ordering and great to be able to order the specific sizes.

Date of experience: July 8, 2024
Florida
1 review
0 helpful votes
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Missing part
August 17, 2024

Spoke with JL in design services who helped me with questions and we adjusted my shopping cart after which I was able to review and purchase
After order was received one Levelor solar shade came without the part on the roll to fit into the bracket. Spoke with Cust Svc and new part sent 1 wk later and still wrong end. Cust Svc again called snow awaiting correct part. Hopefully it is correct this time. It's been weeks waiting. Other 2 shades were perfect.

Date of experience: August 7, 2024
California
1 review
0 helpful votes
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Very happy with my order
August 17, 2024

This is the second time I place an order with Blinds.com It has been such a simple and easy experience for me and the quality of the product is great! I love Blinds.com

Date of experience: August 7, 2024
North Carolina
1 review
0 helpful votes
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Great product! Easy Installation!
August 17, 2024

Exactly as described and ordered! Very pleased! Easy to order, quick shipping, overall great experience! Getting ready to order for the other windows!

Date of experience: August 7, 2024
Louisiana
1 review
0 helpful votes
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Nice
August 17, 2024
Updated review

Easy enough to order with the online instructions. This was my second order and both were as expected. Always measure twice!

Date of experience: August 7, 2024

Took 2 tries to get the order to process
July 18, 2023
Previous review

Took 2 tries to get the order to process

Date of experience: July 18, 2023
Texas
1 review
0 helpful votes
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Great blinds - great prices
August 17, 2024

Site so easy and love the color availability...great pricing! Super quick delivery - very durable product! Will definitely shop with yall again!

Date of experience: August 7, 2024

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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