Blinds.comReviews 2,907

Great sale. Preferred brand available. Neutral but contemporary colors that I was looking for. Measurements exactly as requested.

Easy to order, easy to install. Now I have to fill this us with more words since I have to write 100 characters. Only ten more. Done

Purchase Very easy to use. The customer service is horrible. Once the blinds were received you must schedule installation, the website does not you to schedule online so you have to call. No one answers the phone, you cannot leave a message, I called multiple times once i was on hold 1 hour 41 minutes then i had to get to an appoint so i had to hang up. Once we got an appointment confirmation nobody showed up after staying home the whole day. You get the idea, BE CAREFUL!

Repeat customer. Bought twice before over the years and was very happy both times. Looking forward to type of blinds this time. Easy to navigate, very helpful and feel confident will go well this time too.

Quick and easy. I have them on every window in my house. They look great. A very good value. Delivery was prompt. I would recommend this company to anyone that wants quality and value.

Nice easy ordering and it would be nice to be able to reorder an item. It is important that color matching be done right. Thanks

Generally, I am very pleased with the quality of the plantation shutters. The packaging and shipping are excellent.

My biggest complaint is that there is no EASY way to correspond with customer service. It would be great if you provided email support to customers and an easily identified phone number.

Thank you.

I called to speak to a product specialist and he helped me with my blind needs to fit these small windows. Very helpful, looking forward to receiving them and putting them up,

Everything went well, I ordered blinds for the whole house. They arrived quickly easy to install/ I made one mistake when I entered measurements. They sent a new one for free. I am completely happy

I ordered 10 highly expensive custom blinds. Two of them were shipped on time. Remaining order kept changing estimated shipping time. Apparently they cannot deliver the product in two months. Avoid at all cost.

Easy peasy to order and measure. They arrived a few days early and only 1 hour to install. Very happy from start to finish.They look beautiful 🤩

Carlton Dennis was excellent! Knowledgeable and efficient. Was able to help and confirm all questions. Give the man a raise!

The website itself was mostly user friendly, but I did find it difficult to find some of the information I needed about the specific blinds I was considering. That being said, the two customer reps I spoke with were both top notch! They were extremely helpful and offered me their direct phone numbers in case I needed further assistance. They both get 5 stars!

It took a little bit to figure out the order process online. I had several sized shades to configure and I think about 10 Windows. I also purchased some motorized shades which for the most part are very nice the functionality is basic, I had to call support to assist with programming as the codes in the manual were different than the actual programming, and I also found limitations setting stop points. They don't all map to voice or program commands, for example "close half way" or "close all the way"

Excellent overall experience. Shades were custom sizes and fit was perfect and installation was a breeze. Would highly recommend.

Poor shipment communication and lack of knowing where and when the product would be delivered. Delivery date changed three times and were not able to give me delivery dates that were valid.

It was easy for me to measure myself, pick a color and style, and place an order. The blinds were extremely heavy (two 60" wide in one box) so I hired a handyman to install them. They are beautiful.

No problems, very satisfied with the blinds I ordered. The blinds I usually ordered were not available but the blinds that your company had were very close and I liked them better.

Easy to order. The online instructions for measuring were clear for the twelve windows I needed to measure. Some were inside the frame mount, some outside mounts with valances, and some others on exterior doors. The order was filled quickly and accurately. The mounting instructions were clear. There were two blinds that arrived with cracked adjustment wands. I called, talked to a live person, and replacements were sent in quick order. I am pleased with the look of the blinds too (as well as the ordering and installation positive experience). This was a pleasurable experience for me, and would recommend blinds.com. Thanks!