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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
751
value
107
shipping
112
quality
2,571
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155,191 reviews

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Massachusetts
1 review
0 helpful votes
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Satisfied
August 13, 2024
Updated review

Ordering was very smooth and easy. Blinds arrived relatively quickly. Now, if I only had enough free time to install it, everything would be perfect.

Date of experience: August 3, 2024

VERY EASY VERY FAST
March 12, 2023
Previous review

VERY EASY VERY FAST

Date of experience: March 12, 2023
Maine
1 review
0 helpful votes
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Most Helpful
August 13, 2024

Derek was very helpful. He understood what I was looking for and created the appropriate shade at an acceptable price. Thank you!

Date of experience: August 3, 2024
Ohio
1 review
0 helpful votes
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Easy to order, Easy to install
August 13, 2024

Very helpful. Love our new blinds! My hubby had them up "in no time flat!". They look great in our bedroom and meet our needs perfectly!

Date of experience: August 3, 2024
Texas
1 review
0 helpful votes
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Fit Perfect!
August 12, 2024

Very easy process! From the website ordering to the delivery, everything was very professional and quick. The blind was easy to install and fit perfectly.

Date of experience: August 2, 2024
Washington
1 review
0 helpful votes
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Website design interface is fantastic, makes it very easy to configure what you want. Could still be improved to simplify options and be less confusing.
Delivered product was a perfect fit and roller function is perfect.
Decided to go with a different material and customer service was fantastic in assisting with that replacement order.

Date of experience: August 2, 2024
Wisconsin
1 review
0 helpful votes
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Generally a good experience
August 12, 2024

We are very happy with the shade itself. Looks great and the motorized option works fine. However, the instructions, included with the shade, for programming the remote to the shade were very poor. Ended up calling customer service, which walked me through the setup process.

Date of experience: August 2, 2024
Pennsylvania
1 review
0 helpful votes
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Basement blind
August 12, 2024

Easy to order. The blind came in in good condition and was easy to install even with my misunderstanding of the style of installation type. It was an easy adjustment and worked out well.

Date of experience: August 2, 2024
Florida
1 review
0 helpful votes
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Good experience
August 12, 2024

I needed to call with a question about color. Charlie helped me out and sent me samples via email and was super helpful! Thank you so much!

Date of experience: August 1, 2024
California
1 review
0 helpful votes
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New room
August 12, 2024

So good, came within two weeks and has just changed the whole look, I love it. I love the no cord and equally really like the look from outside as well

Date of experience: August 1, 2024
Colorado
1 review
0 helpful votes
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Blinds for our Fifth Wheel trailer
August 11, 2024

I needed to wait until we could test the blinds out on a trip. Now I can say-Every aspect was perfect! Ordering was easy, delivery took a bit longer than expected, installation was quick and the blinds are a perfect fit. Thank you!

Date of experience: August 1, 2024
New Jersey
2 reviews
0 helpful votes
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Great product
August 11, 2024

Website is easy to use, including instructions for measuring and easy to complete my order. I received quick shipping, blind was easy to install. Thank you!

Date of experience: August 1, 2024
New York
1 review
0 helpful votes
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Satisfied Customer
August 11, 2024

After previously ordering from blinds.com and being very satisfied with the process and product, we wouldn't order from anywhere else. Colors are limited, but aside from that - no complaints!

Date of experience: August 1, 2024
Montana
2 reviews
0 helpful votes
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Good service, long shipment time.
August 11, 2024

Assistance provided was excellent! When ordered, we were told these are manufactured in USA! No, not even close! Items definitely made in China!

Date of experience: August 1, 2024
Massachusetts
2 reviews
0 helpful votes
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Great
August 11, 2024

Fast and easy the order process was very easy to prepare payment was very simple and I was kept in the loop as far as when the order was built and when they we're going to be shipped and shipping was as fast as could be expected

Date of experience: August 1, 2024
Utah
2 reviews
0 helpful votes
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Perfect fit
August 10, 2024

Quick and easy they fit perfectly after I got the right measurements the wand work well, the wand could be 6 inches longer for the windows that I have,

Date of experience: July 31, 2024
Missouri
1 review
0 helpful votes
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New blinds for new windows.
August 10, 2024

Very easy. We picked a fabric shown in Levolor display not shown online., Our designer was helpful finding our choice and completing an estimate.

Date of experience: July 31, 2024
North Carolina
1 review
0 helpful votes
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Excellent experience
August 10, 2024

Excellent experience simple and easy with clear directions! Used blinds.com for beach home and using them again for new house I am building bc blinds looks great and great quality! Thx!

Date of experience: July 31, 2024
Idaho
1 review
0 helpful votes
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Easy process, happy with results
August 10, 2024

Easy to navigate site and helpful customer service on the phone. I ended up installing the blinds myself which was very straightforward and a simple process. Just needed a drill and used the hardware they provided. Love the black out feature of these cell shades, it works well.

Date of experience: July 31, 2024
Ohio
1 review
0 helpful votes
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Too translucent
August 9, 2024

Beautiful but a little more translucent than I had hoped. Didn't want black out shades but something a little bit more than they are.

Date of experience: July 30, 2024
California
1 review
0 helpful votes
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Great product low price
August 9, 2024

The site is easy to use and very well informative the quality of the blinds is great and easy to install. Will be ordering more in the future.

Date of experience: July 30, 2024

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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