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Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
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Ordering was very smooth and easy. Blinds arrived relatively quickly. Now, if I only had enough free time to install it, everything would be perfect.
Derek was very helpful. He understood what I was looking for and created the appropriate shade at an acceptable price. Thank you!
Very helpful. Love our new blinds! My hubby had them up "in no time flat!". They look great in our bedroom and meet our needs perfectly!
Very easy process! From the website ordering to the delivery, everything was very professional and quick. The blind was easy to install and fit perfectly.
Website design interface is fantastic, makes it very easy to configure what you want. Could still be improved to simplify options and be less confusing.
Delivered product was a perfect fit and roller function is perfect.
Decided to go with a different material and customer service was fantastic in assisting with that replacement order.
We are very happy with the shade itself. Looks great and the motorized option works fine. However, the instructions, included with the shade, for programming the remote to the shade were very poor. Ended up calling customer service, which walked me through the setup process.
Easy to order. The blind came in in good condition and was easy to install even with my misunderstanding of the style of installation type. It was an easy adjustment and worked out well.
I needed to call with a question about color. Charlie helped me out and sent me samples via email and was super helpful! Thank you so much!
So good, came within two weeks and has just changed the whole look, I love it. I love the no cord and equally really like the look from outside as well
I needed to wait until we could test the blinds out on a trip. Now I can say-Every aspect was perfect! Ordering was easy, delivery took a bit longer than expected, installation was quick and the blinds are a perfect fit. Thank you!
Website is easy to use, including instructions for measuring and easy to complete my order. I received quick shipping, blind was easy to install. Thank you!
After previously ordering from blinds.com and being very satisfied with the process and product, we wouldn't order from anywhere else. Colors are limited, but aside from that - no complaints!
Assistance provided was excellent! When ordered, we were told these are manufactured in USA! No, not even close! Items definitely made in China!
Fast and easy the order process was very easy to prepare payment was very simple and I was kept in the loop as far as when the order was built and when they we're going to be shipped and shipping was as fast as could be expected
Quick and easy they fit perfectly after I got the right measurements the wand work well, the wand could be 6 inches longer for the windows that I have,
Very easy. We picked a fabric shown in Levolor display not shown online., Our designer was helpful finding our choice and completing an estimate.
Excellent experience simple and easy with clear directions! Used blinds.com for beach home and using them again for new house I am building bc blinds looks great and great quality! Thx!
Easy to navigate site and helpful customer service on the phone. I ended up installing the blinds myself which was very straightforward and a simple process. Just needed a drill and used the hardware they provided. Love the black out feature of these cell shades, it works well.
Beautiful but a little more translucent than I had hoped. Didn't want black out shades but something a little bit more than they are.
The site is easy to use and very well informative the quality of the blinds is great and easy to install. Will be ordering more in the future.
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

