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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
747
value
107
shipping
112
quality
2,560
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155,202 reviews

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Pennsylvania
4 reviews
0 helpful votes
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So far, so good
August 9, 2024

I ordered one blind for the kitchen to see the quality etc. Based on what I received I will place an order for the remaining windows.

Date of experience: July 30, 2024
New York
1 review
0 helpful votes
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Perfect fit
August 9, 2024

Blinds were easy to order. They ook great, work well, and I am very satisfied. Blinds shipped quickly and were easy to install. Highly recommend them.

Date of experience: July 30, 2024
Oregon
1 review
0 helpful votes
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Perfect fit
August 9, 2024

Website was easy to navigate. If something was missed, it highlighted what you needed to choose in order to ADD TO CART. The blinds fit perfectly based on all the measurements we had given. Super easy to install. I liked that they gave supporting brackets based on the width of the blinds. For example, our very wide window had four supporting brackets. Definitely recommend this company!

Date of experience: July 29, 2024
California
1 review
0 helpful votes
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Early and Easy!
August 8, 2024

Our order came ahead of the estimated delivery date which was great as we had a visit scheduled for our new grandchild and these blinds were for the nursery at our home. The installation was easy with simple to follow instructions. Ordering was also easy as there were specific instructions in measuring to add additional spacing for window cranks. Really helpful!

Date of experience: July 29, 2024
Georgia
1 review
0 helpful votes
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Excellent
August 8, 2024
Updated review

Great product and good transaction, thanks. This is my third transaction, and I'll be buying from you guys again. It is always easy to find what I need.

Date of experience: July 29, 2024

Excellent product and service
July 3, 2024
Previous review

Great as always, with fantastic communication. Perfect fit and easy installation. I always get my window coverings at blinds.com

Date of experience: June 23, 2024
Missouri
1 review
0 helpful votes
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Missing Part
August 8, 2024

VERY INFORMATIVE INSTRUCTIONS AND CUSTOMER SERVICE WAS READILY AVAILALBE TO ANSWER MY QUESTIONS

My order was missing a Wand...Customer Service says they will arrange to have a Wand mailed to me

Date of experience: July 29, 2024
Mississippi
2 reviews
0 helpful votes
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Easy to order. I ordered over about 8 months several times to cover every window in our new home. With the exception of one blind, that was replaced, the color was consistent so they all are the same color in our new home.

Date of experience: July 29, 2024
Texas
1 review
0 helpful votes
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Perfect Fit
August 8, 2024

Blind easy to assemble and easy to install. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good.

Date of experience: July 28, 2024
Michigan
2 reviews
0 helpful votes
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Satisfied.
August 8, 2024
Updated review

Ordering, tracking the order, and receiving it were all excellent. The colors are good and look good on my window.

One of the shades will not go up all the way. It stops about 3 inches short of the top. I have not contacted customer service yet, but plan to do so.

Date of experience: July 28, 2024

Excellent, user friendly site with great products and...
September 1, 2023
Previous review

Excellent, user friendly site with great products and great customer service!

Date of experience: September 1, 2023
Ohio
1 review
0 helpful votes
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Quick and easy ordering process!
August 7, 2024

Quick and easy! Blonds.com makes it so easy to order multiple window treatments or just one! Great quality, easy installation. So happy I found this website!

Date of experience: July 28, 2024
District of Columbia
2 reviews
0 helpful votes
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Easy as Pie
August 7, 2024

Quick and easy order. Blinds arrived when they were supposed to and my husband and I were able to put them up without any problem.

Date of experience: July 28, 2024
Colorado
1 review
0 helpful votes
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Good experience
August 7, 2024

Appreciate the ability to look at swatches before buying. Ordered many different colors too. So much better to actually the design, weave pattern and color Would definitely order again from this site.

Date of experience: July 28, 2024
Colorado
2 reviews
2 helpful votes
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Needed new blinds for our guestroom as our windows had been replaced. Easy peasy. Just remember to measure each window twice before committing.

Date of experience: July 27, 2024
Oklahoma
1 review
0 helpful votes
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Good Quality & Prices
August 6, 2024
Updated review

Website is fairly easy to use, but feature and color selection are limited. I'd like to see them expanded so every color is available with every feature.

Date of experience: July 27, 2024

Blinds.com's site is easy to use and has a great selection...
January 5, 2024
Previous review

Blinds.com's site is easy to use and has a great selection of colors and options.

Date of experience: January 5, 2024
Wisconsin
1 review
0 helpful votes
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Everything worked as it should!
August 6, 2024

Easy so far all went well even on the damaged product customer service was great. Would definitely shop here again. Blinds were exactly what I ordered

Date of experience: July 27, 2024
California
1 review
0 helpful votes
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Unhappy
August 6, 2024

Bear destroyed my dinning rm blinds.com, had to replace with same. Different mount no problem but also came without the usual pull cord to lower and raise the blinds. The new mechanism sucks, no more pull and let slide, you grab onto it and get a handfull of slats that can over time bend them also I don't trust the mechanism to last. They have handles, just didn't bother to send them with the order.

Date of experience: July 27, 2024
Wisconsin
2 reviews
0 helpful votes
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One Satisfied Customer
August 6, 2024

Checked out other companies who were less expensive but have used blinds.com before and had a good experience. The blinds were exactly what I ordered and the fit was perfect.

Date of experience: July 27, 2024
Kansas
1 review
0 helpful votes
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Color Difference
August 6, 2024

Always order from you and never unhappy with the ordering experience or the product. However latest blind delivery in July saw me disappointed that the color was green and not chambray colored which is how it appeared in the picture. Didn't return as I know they are custom made and I needed blinds.

Date of experience: July 27, 2024
Florida
1 review
0 helpful votes
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Not satisfied with the purchase. Motorized shades have a huge base. 2 5/8 inches. Went back to website because I expected 2 in depth. Turn out that it describes a shade it 2 in but the 5/8 is on the next line. Totally missed it. Needs to be fixed so it looks like 2 5/8" on the same line.

Date of experience: July 26, 2024

Bought before and bought again
July 23, 2023
Previous review

Bought before and bought again.

Date of experience: July 23, 2023
Arkansas
1 review
0 helpful votes
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Nice Blinds. Well built and function as advertised. Very attractive without taking away from the aesthetics of the room. I am very pleases!

Date of experience: July 26, 2024

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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