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Blinds.com

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
743
value
107
shipping
112
quality
2,553
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155,210 reviews

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Texas
1 review
0 helpful votes
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Well made blinds at great prices
October 17, 2024

Ordering was easy, the price was reasonable. The blinds were well made, and fit perfectly with the measurements given. Installing was a bit of a challenge for me but I didn't know what I was doing. I would suggest scheduling a pro for installation.

Date of experience: November 27, 2024
California
2 reviews
0 helpful votes
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Smooth order and delivery process
October 17, 2024
Updated review

Everything went as expected and color, size and quality of the blinds were great. It was easy to install and look lovely in my home.

Date of experience: October 7, 2024

It was pretty easy
August 31, 2024
Previous review

It was pretty easy

Date of experience: August 21, 2024
New York
1 review
0 helpful votes
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Quality Product
October 17, 2024

I ordered 10 of the faux wood 2 inch blinds in white for our new windows. They are cordless and easily open and close with a wand. I love how sturdy and well made they are. These blinds look great, keep the heat of the sun out when closed, and also stand up to a large dog who sometimes jumps up and put his paws on them (only made a few small nail indents, but no damage). My husband installed the blinds and had no issues. They look great from the outside as well and I just ordered 7 more to finish off our windows.

Date of experience: October 7, 2024
District of Columbia
2 reviews
0 helpful votes
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Excellent service!
October 17, 2024

Working with your company was very easy, and everyone was very helpful. When the blind was installed, it just took minutes! Very impressed with the installer and the service he provided.

Date of experience: October 7, 2024
Minnesota
1 review
0 helpful votes
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Very easy to find our selection and enter our customized sizing. So much easier than sitting down at Home Depot with a sales representative that couldn't navigate the Bali website. Plus we were offered a 50% discount! What more could you ask for!

Date of experience: November 25, 2024
North Carolina
1 review
0 helpful votes
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Fantastic Experience
October 17, 2024

Very easy to order. Website was very informative. Blinds arrived quickly and fit perfectly. I will definitely order more blinds. They have the best pricing around.

Date of experience: October 6, 2024
California
1 review
0 helpful votes
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Happy, Repeat customer
October 17, 2024

I have used blinds.com for multiple shade projects in my house. The quality is solid for the pricing, and I love that they have frequent sales.

Date of experience: October 6, 2024
Washington
1 review
0 helpful votes
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You can't go wrong!
October 16, 2024

I had a couple of questions that were answered quickly and thoroughly. I always have a great experience with Blinds.com and that's why I'm a repeat customer and have recommended them to anyone looking for window coverings.

Date of experience: October 6, 2024
Arizona
1 review
0 helpful votes
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Couldn't be easier, love my blinds
October 16, 2024

It's very easy to find what your looking for on the website and my blinks fit perfect. They are very easy to install. Love the look!

Date of experience: October 6, 2024
New York
2 reviews
0 helpful votes
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Shopping was good, blinds are excellent. Very easy to install, measure 2-3 times to be sure of size and you won't have a problem.

Date of experience: October 6, 2024
New York
1 review
0 helpful votes
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Elegant Blinds
October 16, 2024

First time ordering. Went with basic rather than designer ones. I went with the basic because I couldn't notice that much difference on line. At this time I haven't put them up yet because it is a new construction and it isn't finished yet. But I know several people who order from here and everyone recommend this site and are very pleased with their purchase.

Date of experience: October 6, 2024
California
1 review
0 helpful votes
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I like the blinds with one exception
October 16, 2024

Nice blinds, like the material & function. Only complaint is the bottom of the shade doesn't have a nice finish on it - because the shade is semi-transparent you can see the weight and it doesn't have a nice aesthetic, makes it look unfinished. Otherwise they are great.

Date of experience: October 6, 2024
Florida
1 review
0 helpful votes
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Great shade
October 16, 2024

Easy to get material samples and easy to understand measuring instructions. I love my Roman Shades, they are beautiful. Price was also in my budget.

Date of experience: October 6, 2024
California
1 review
0 helpful votes
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Best customer service
October 16, 2024

I have purchased many blinds from blinds.com and love them all. If there is any issue at all, I don't hesitate to call and am very happy with the way they handle the problem for me. 👍👍👍

Date of experience: October 5, 2024
Florida
1 review
0 helpful votes
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Trusted Company
October 15, 2024

We are repeat customers. Blind.com has the best variety and quality at the best prices. Shipping is fast and the blinds were easy to install.

Date of experience: November 25, 2024
Tennessee
1 review
0 helpful votes
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Bamboo Shades
October 15, 2024

The ordering process was painless! We bought our bamboo shades to hang on our screened porch. They look beautiful and still allow for air to flow through. Absolutely love them.

Date of experience: October 5, 2024
New York
1 review
0 helpful votes
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Good quality and quick delivery
October 15, 2024

Quick and easy buying. Very easy installation. Blinds fit perfectly in the windows. Neutral color is perfect for the bed room.

Date of experience: October 5, 2024
Texas
3 reviews
0 helpful votes
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Look good but not installed yet
October 15, 2024

Good site fair prices
Haven't been able to install due to husband injury. Hope they fit and look good as they look good in the package

Date of experience: October 5, 2024
North Dakota
1 review
0 helpful votes
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Great!
October 15, 2024

Great was easy!
No problem had a measuring issue and the warranty was wonderful. The customer servie was great. Very happy with the blinds and were easy to install. We are pleased with the colors we chose.

Date of experience: October 4, 2024
Colorado
1 review
0 helpful votes
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Good
October 14, 2024

Good thank you very much goodbye goodness goodbye goodness gracious
This is ridiculous ridiculously stupid to have to use 100 letters goodbye

Date of experience: October 4, 2024

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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