Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Blinds.com

Blinds.comReviews 2,843

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
How would you rate Blinds.com?
grey stargrey stargrey stargrey stargrey star

Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
730
quality
2,516
This company does not typically respond to reviews

Instant Feedback

154,047 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Brian Q.
Unfollow Brian Q.
Share Review
Report Review

Site tools made everything easy. I will be a repeat customer. Great sales available regularly. I checked other sites but won't even bother again.

Date of experience: October 8, 2024
Washington
2 reviews
1 helpful vote
Follow James V.
Unfollow James V.
Share Review
Report Review

Clear instructions flow, selection choices, and helpful demo vids. DIY instructions were especially good. Will definitely return to this site for future needs.

Date of experience: October 8, 2024
Oklahoma
1 review
0 helpful votes
Follow Michael G.
Unfollow Michael G.
Share Review
Report Review

Everything works great
October 21, 2024

Easy peasy? Ordered and it came just like they said! I will order again when I need another one. So easy to use and so easy to find the correct product!

Date of experience: November 25, 2024
North Carolina
2 reviews
0 helpful votes
Follow Kelly L.
Unfollow Kelly L.
Share Review
Report Review

Good Quality quick delivery
October 18, 2024

Easy to use web site. Good quality product. Flexible hardware design made hanging easy. The motor is quiet and the fabric blocks the light vey well.

Date of experience: November 25, 2024
Texas
1 review
0 helpful votes
Follow Linda M.
Unfollow Linda M.
Share Review
Report Review

Very satisfied
October 18, 2024
Updated review

I ordered a Bali shade for my bathroom window. I love that it lets in a great deal of light but provides privacy. And it was easy to install.

Date of experience: October 7, 2024

Pretty clear step by step instructions
September 3, 2024
Previous review

Pretty clear step by step instructions

Date of experience: August 23, 2024
Oregon
2 reviews
0 helpful votes
Follow Steven P.
Unfollow Steven P.
Share Review
Report Review

Great Quality/Easy Installation
October 18, 2024
Updated review

Very efficient and the blinds are great. Fit perfectly. I love the top-down-bottom-up function so we can have light and still privacy.

Date of experience: October 7, 2024

Very efficient
August 30, 2024
Previous review

Very efficient. Would have liked a little more detail on mountingl

Date of experience: August 20, 2024
Missouri
1 review
0 helpful votes
Follow David Y.
Unfollow David Y.
Share Review
Report Review

Blinds
October 17, 2024

Easy so far hope it works well blinds look great, we will be placing an additional order here soon hope all is well thanks again

Date of experience: October 7, 2024
California
1 review
0 helpful votes
Follow Pamela N.
Unfollow Pamela N.
Share Review
Report Review

Quality Blinds
October 17, 2024

Super easy site to navigate. I went to "My Account" then "Orders" and using that information was able to reorder for another room with the exact same measurements. Our blinds are of high quality. We will definitely be ordering through Blinds.com in the future.

Date of experience: October 7, 2024
Tennessee
1 review
0 helpful votes
Follow Mary W.
Unfollow Mary W.
Share Review
Report Review

So many choices!
October 17, 2024

So many choices! Glad I had a coupon for discount on 4 woven custom sized blinds. Will be buying more after the first order arrives.

Date of experience: October 7, 2024
Texas
1 review
0 helpful votes
Follow Rosie B.
Unfollow Rosie B.
Share Review
Report Review

Well made blinds at great prices
October 17, 2024

Ordering was easy, the price was reasonable. The blinds were well made, and fit perfectly with the measurements given. Installing was a bit of a challenge for me but I didn't know what I was doing. I would suggest scheduling a pro for installation.

Date of experience: November 27, 2024
California
2 reviews
0 helpful votes
Follow Linh H.
Unfollow Linh H.
Share Review
Report Review

Smooth order and delivery process
October 17, 2024
Updated review

Everything went as expected and color, size and quality of the blinds were great. It was easy to install and look lovely in my home.

Date of experience: October 7, 2024

It was pretty easy
August 31, 2024
Previous review

It was pretty easy

Date of experience: August 21, 2024
New York
1 review
0 helpful votes
Follow Sharon S.
Unfollow Sharon S.
Share Review
Report Review

Quality Product
October 17, 2024

I ordered 10 of the faux wood 2 inch blinds in white for our new windows. They are cordless and easily open and close with a wand. I love how sturdy and well made they are. These blinds look great, keep the heat of the sun out when closed, and also stand up to a large dog who sometimes jumps up and put his paws on them (only made a few small nail indents, but no damage). My husband installed the blinds and had no issues. They look great from the outside as well and I just ordered 7 more to finish off our windows.

Date of experience: October 7, 2024
District of Columbia
2 reviews
0 helpful votes
Follow Holly L.
Unfollow Holly L.
Share Review
Report Review

Excellent service!
October 17, 2024

Working with your company was very easy, and everyone was very helpful. When the blind was installed, it just took minutes! Very impressed with the installer and the service he provided.

Date of experience: October 7, 2024
Minnesota
1 review
0 helpful votes
Follow Kelly C.
Unfollow Kelly C.
Share Review
Report Review

Very easy to find our selection and enter our customized sizing. So much easier than sitting down at Home Depot with a sales representative that couldn't navigate the Bali website. Plus we were offered a 50% discount! What more could you ask for!

Date of experience: November 25, 2024
North Carolina
1 review
0 helpful votes
Follow Quintin P.
Unfollow Quintin P.
Share Review
Report Review

Fantastic Experience
October 17, 2024

Very easy to order. Website was very informative. Blinds arrived quickly and fit perfectly. I will definitely order more blinds. They have the best pricing around.

Date of experience: October 6, 2024
California
1 review
0 helpful votes
Follow Onno Y.
Unfollow Onno Y.
Share Review
Report Review

Happy, Repeat customer
October 17, 2024

I have used blinds.com for multiple shade projects in my house. The quality is solid for the pricing, and I love that they have frequent sales.

Date of experience: October 6, 2024
Washington
1 review
0 helpful votes
Follow Amanda L.
Unfollow Amanda L.
Share Review
Report Review

You can't go wrong!
October 16, 2024

I had a couple of questions that were answered quickly and thoroughly. I always have a great experience with Blinds.com and that's why I'm a repeat customer and have recommended them to anyone looking for window coverings.

Date of experience: October 6, 2024
Arizona
1 review
0 helpful votes
Follow Lauri J.
Unfollow Lauri J.
Share Review
Report Review

Couldn't be easier, love my blinds
October 16, 2024

It's very easy to find what your looking for on the website and my blinks fit perfect. They are very easy to install. Love the look!

Date of experience: October 6, 2024
New York
2 reviews
0 helpful votes
Follow CHRIS P.
Unfollow CHRIS P.
Share Review
Report Review

Shopping was good, blinds are excellent. Very easy to install, measure 2-3 times to be sure of size and you won't have a problem.

Date of experience: October 6, 2024
New York
1 review
0 helpful votes
Follow Peter Q.
Unfollow Peter Q.
Share Review
Report Review

Elegant Blinds
October 16, 2024

First time ordering. Went with basic rather than designer ones. I went with the basic because I couldn't notice that much difference on line. At this time I haven't put them up yet because it is a new construction and it isn't finished yet. But I know several people who order from here and everyone recommend this site and are very pleased with their purchase.

Date of experience: October 6, 2024