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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
744
value
107
shipping
112
quality
2,554
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155,208 reviews

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California
1 review
0 helpful votes
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Great Experience
October 14, 2024

Great site, good instructions...easy!
We found our blinds to be of great quality and a super value compared to a local supplier.
We look forward to ordering more blinds through blinds.com!

Date of experience: October 4, 2024
Washington
1 review
0 helpful votes
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Easy and cost effective
October 14, 2024

It was nice to have someone come double check my measurements and come and install the shades so quickly. I got 2 quotes from a local place and with all the discounts blinds.com had, I got shades for all my windows and my sliding door for half the price of the local blinds place.

Date of experience: October 4, 2024
Illinois
1 review
0 helpful votes
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Great deal and I'm really excited about having my new blinds installed! They fit and were installed perfectly! There was the biggest selection of colors, too.

Date of experience: October 3, 2024
Texas
1 review
0 helpful votes
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Easy peasy
October 13, 2024

Great customer service and great selection and prices...also superb online instructions and descriptions. Very good communication from company as to order status

Date of experience: October 3, 2024
South Dakota
1 review
0 helpful votes
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Have not gotten blinds installed yet but the color and quality met my expectations. Will definitely order when building our new home.

Date of experience: October 3, 2024
Florida
1 review
0 helpful votes
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Great variety to choose from. Easy to look at different options.
Excellent instructions on self measuring. Reasonable prices.

Date of experience: October 2, 2024

Easy to find items online
May 26, 2024
Previous review

Easy to find items online.

Date of experience: May 16, 2024
California
1 review
0 helpful votes
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For the cost of all the blinds, I would think they would not be so cheap looking. The stick to open up and close the blinds is very still on some.

Date of experience: October 2, 2024
Wisconsin
1 review
0 helpful votes
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Changes the look of the entire room!
October 12, 2024

The blinds arrived promptly, well-packaged, and were easy to install. They fit perfectly and have changed the character of the entire room, which has a cleaner look to it. They are easy to install, and I love the fact that I can now direct the sunshine in a south-facing room so well. The cordless move up and down easily and hold their position. We are very happy with this purchase and can recommend the company and its products.

Date of experience: October 2, 2024
New Hampshire
1 review
0 helpful votes
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Blinds
October 12, 2024

Takes a little bit to figure out the pull style but once you get in the groove, it's all good. These blinds are easy to install and are by far the best to open and close. Awesome product.

Date of experience: November 25, 2024
Colorado
1 review
0 helpful votes
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Best way to purchase blinds or shades super easy
October 12, 2024
Updated review

Easy to order they have a great way to help you measure your windows. Everything is spelled out for you and they make the process super easy!

Date of experience: October 1, 2024

So easy to order and the blinds and shades are wonderful
January 15, 2024
Previous review

So easy to order and the blinds and shades are wonderful

Date of experience: January 15, 2024
Oregon
1 review
0 helpful votes
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The larger 2" metal blind blades do not stay parallel as I turn the wand. They twist. It's a mess. I called customer service a month ago & they have never responded.

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Date of experience: October 1, 2024
Florida
1 review
0 helpful votes
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Great Expensive blinds
October 11, 2024
Updated review

Pricey, make it easier to repeat orders when I have ordered the product before and keep the same color options so I can match previous orders. Luckily similar color and design still available.

Date of experience: October 1, 2024

Pricey, make it easier to repeat orders when I have...
August 27, 2024
Previous review

Pricey, make it easier to repeat orders when I have ordered the product before and keep the same color options so I can match previous orders

Date of experience: August 16, 2024
Arkansas
1 review
0 helpful votes
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Perfect fit!
October 11, 2024

Easy to order, perfect fit, and no problem to install! I have ordered from Blinds.com before. Their website is very easy to use and the order arrives in a timely manner!

Date of experience: October 1, 2024
New York
1 review
0 helpful votes
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GREAT SHADES.
October 11, 2024

Great shopping with you. FIT WAS GOOD, BRACKETS WORKED WELL. SHADES BLOCK COLD AIR NICELY. THIS IS OUR SECOND PURCHASE OF SHADES AND WILL BUY AGAIN.

Date of experience: October 1, 2024
Washington
1 review
0 helpful votes
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We had great experience with Blind.com for all blinds we need in our home. From cellular to outdoor - excellent quality, fast delivery, easy to install.

Date of experience: September 30, 2024

Excellent quality, good price
July 7, 2024
Previous review

Excellent quality, good price.

Date of experience: June 26, 2024
Maryland
2 reviews
0 helpful votes
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My Blinds
October 11, 2024

Was a little difficult navigating the website, I was finally able to make my order. I have an issue with the wands on (3) of my blinds.

Date of experience: September 30, 2024
California
1 review
0 helpful votes
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Return?
October 10, 2024

Fairly easy - but I still had problems with measurements. One of the tilt mechanisms was bent - too much trouble to return - I guess I will just live with it.

Date of experience: September 30, 2024
Illinois
1 review
0 helpful votes
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Fantastic service
October 10, 2024

Really easy to navigate and purchase the right product in an easy to measure guide system. When I made a mistake ordering the wrong measurement for my picture windows, I was able to replace them for the right measurement with no problem and no additional charge. They didn't even want the first order returned. Very satisfied with the entire process! Have already recommended this company to friends.

Date of experience: September 30, 2024
Wisconsin
4 reviews
0 helpful votes
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Organized site, easy to follow instructions to measure and easy to make selections for customization.
Fit perfectly, look beautiful, definitely keep the cold out!

Date of experience: September 30, 2024
Nevada
5 reviews
0 helpful votes
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Awesome blinds!
October 10, 2024

I have ordered in the past and love these blinds! They fit well and were easy to install. A little deeper than I expected, but still worked.

Date of experience: September 30, 2024

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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